Jobs Remote jobs Sign In

Innovative Hub · Customer Service

Customer Service Representative

Vietnam, Ho Chi Minh city · Job Posted January 21, 2026

Job Link Share

Job Responsibility

Gain comprehensive knowledge of Alibaba.com account operations to provide expert guidance
Consult and train customers on account management via Zalo, email, phone, and other communication channels, ensuring optimal account performance
Communicate the latest Alibaba updates, news, and events to customers promptly
Act as a translator for managers in meetings or discussions when required
Analyze advertising campaign performance data to provide actionable insights for customers
Lead customer excellence projects, programs, and initiatives to enhance customer experience across all touchpoints
Conduct research on customer experience best practices, methodologies, and tools within and beyond the e-commerce industry
Collect and synthesize customer feedback to identify needs and improvement opportunities
Develop short-term and long-term service plans aligned with company sales targets, including resource allocation, staff training, and process improvements
Collaborate with cross-functional teams to align customer experience strategies and enhance overall service delivery

Requirements

Fluent in Chinese (Mandarin) and English (written and spoken)
Experience in customer service, e-commerce, or account management is preferred
Strong communication, problem-solving, and organizational skills
Ability to multitask and thrive in a fast-paced environment
Knowledge of Alibaba.com operations is a plus

Nice to have

Knowledge of Alibaba.com operations is a plus

What we offer

Social insurance joined with full gross salary

Innovative Hub - All Job Offers

Ho Chi Minh city

Customer Service Representative

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst

Similar Jobs for

Customer Service Representative

8 matching positions

Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have t...

Location

United States , Burnsville

Salary

14.00 - 16.00 USD / Hour

Expiration Date

Until further notice

Requirements

Selling products to customers
Providing excellent customer care
Communication and friendly conversation
Performing at a quick pace while having fun
Working as part of a team to accomplish daily goals
Coming up with great ideas to solve problems
Thinking quickly and offering suggestions
Ability to stand and/or walk for up to 8 hours
Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
Occasionally lift and/or carry up to 60 pounds from ground to waist level

Job Responsibility

Job Responsibility

You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program
There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers
Provide regular and predicable onsite attendance
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store

What we offer

Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
Flexible Schedules
Weekly Pay
Weekly Bonus Potential
Large, Stable Employer
Fast Career Opportunities
Work With Fun, Motivated People
Task Variety
Paid Comprehensive Training
401K With a Competitive Company Match

Parttime

Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have t...

Location

United States of America , Mora

Salary

13.50 - 16.00 USD / Hour

Expiration Date

Until further notice

Requirements

Selling products to customers
Providing excellent customer care
Communication and friendly conversation
Performing at a quick pace while having fun
Working as part of a team to accomplish daily goals
Coming up with great ideas to solve problems
Thinking quickly and offering suggestions
Ability to stand and/or walk for up to 8 hours
Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
Occasionally lift and/or carry up to 60 pounds from ground to waist level

Job Responsibility

Job Responsibility

You will greet customers
run the register
cashier
make purchase suggestions and sometimes work with our food program
working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers
Provide regular and predicable onsite attendance
interact with many customers daily
working with a fun
energetic team accomplishing daily tasks around the store

What we offer

Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
Flexible Schedules
Weekly Pay
Weekly Bonus Potential
Large, Stable Employer
Fast Career Opportunities
Work With Fun, Motivated People
Task Variety
Paid Comprehensive Training
401K With a Competitive Company Match

Customer Service Representative

Location

United States , Duluth

Salary

14.00 - 15.00 USD / Hour

Expiration Date

Until further notice

Requirements

Selling products to customers
Providing excellent customer care
Communication and friendly conversation
Performing at a quick pace while having fun
Working as part of a team to accomplish daily goals
Coming up with great ideas to solve problems
Thinking quickly and offering suggestions

Job Responsibility

Job Responsibility

You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program
You will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers
Provide regular and predicable onsite attendance
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store

What we offer

Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
Flexible Schedules
Weekly Pay
Weekly Bonus Potential
Large, Stable Employer
Fast Career Opportunities
Work With Fun, Motivated People
Task Variety
Paid Comprehensive Training
401K With a Competitive Company Match

Parttime

Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have t...

Location

United States , Elk City

Salary

Expiration Date

Until further notice

Requirements

Selling products to customers
Providing excellent customer care
Communication and friendly conversation
Performing at a quick pace while having fun
Working as part of a team to accomplish daily goals
Coming up with great ideas to solve problems
Thinking quickly and offering suggestions

Job Responsibility

Job Responsibility

You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program
Work around the store (inside and out) in many different areas to help maintain high standards for store appearance and provide fast and friendly service
Provide regular and predicable onsite attendance
Interact with many customers daily while working with a fun, energetic team accomplishing daily tasks around the store

What we offer

Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
Flexible Schedules
Weekly Pay
Weekly Bonus Potential
Large, Stable Employer
Fast Career Opportunities
Work With Fun, Motivated People
Task Variety
Paid Comprehensive Training
401K With a Competitive Company Match

Parttime

Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have t...

Location

United States , Harvey

Salary

Expiration Date

Until further notice

Requirements

Selling products to customers
Providing excellent customer care
Communication and friendly conversation
Performing at a quick pace while having fun
Working as part of a team to accomplish daily goals
Coming up with great ideas to solve problems
Thinking quickly and offering suggestions
Ability to stand and/or walk for up to 8 hours
Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
Occasionally lift and/or carry up to 60 pounds from ground to waist level

Job Responsibility

Job Responsibility

Greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program
Work around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers
Provide regular and predicable onsite attendance
Interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store

What we offer

Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
Flexible Schedules
Weekly Pay
Weekly Bonus Potential
Large, Stable Employer
Fast Career Opportunities
Work With Fun, Motivated People
Task Variety
Paid Comprehensive Training
401K With a Competitive Company Match

Parttime

Customer Service Representative

Promotes quality customer service and processes sales and registration transacti...

Location

United States , Charlotte

Salary

13.50 USD / Hour

Goldfish Swim School

Expiration Date

Until further notice

Requirements

Ability to work with children
Excellent interpersonal communication and organizational skills
Must pass background examinations (included with training)
High school diploma or GED required
Two years previous customer service and/or administrative office experience required
Intermediate level computer skills required using Word, Excel and other software systems
CPR, First Aid and AED certification required

Job Responsibility

Job Responsibility

Answers telephones, responds to inquiries, takes messages and screens and directs phone calls in a professional manner
Processes student registrations using effective sales/customer service techniques
Schedules and manages birthday/pool parties
Supervises private party staff
Resolves customer concerns/complaints using a professional approach
Assists members with purchases of merchandise and vending
Greets parents and students as they report to the front desk
Checks in students on the attendance tracking system
Maintains cleanliness of the front desk area, Snack Shack area, changing areas, restrooms and observation area
Monitors Snack Shack area and provides guidance to Snack Shack staff

What we offer

Free uniforms
Opportunity for advancement
Training & development
Leadership roles
Flexible hours
Great pay
Valuable work experience
Increased social opportunities
Future references/referrals
Paid training

Parttime

Customer Service Representative

Assist customer-facing team to deliver prompt, convenient, and professional cust...

Location

United States , White Plains

Salary

18.00 - 19.00 USD / Hour

Myticas Consulting

Expiration Date

Until further notice

Requirements

A minimum of one year of business-to-business (B2B) client/customer service experience is highly preferred
Ability to absorb product knowledge quickly
Strong analytical skills, along with excellent organizational, time management, and multi-tasking skills
Proficient with Microsoft Office Suite applications including Word, Excel, PowerPoint, and Outlook

Job Responsibility

Job Responsibility

Assist customer-facing team to deliver prompt, convenient, and professional customer service to assigned clients
Assist team with back-end tasks, such as but not limited to, invoicing, sending data requests, and following up with clients
Proactively manage order process
Process information and apply it efficiently to client needs
Work 40 hours per week with potential for OT as needed

Fulltime

Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have t...

Location

United States of America , Ann Arbor

Salary

Expiration Date

Until further notice

Requirements

Selling products to customers
Providing excellent customer care
Communication and friendly conversation
Performing at a quick pace while having fun
Working as part of a team to accomplish daily goals
Coming up with great ideas to solve problems
Thinking quickly and offering suggestions
Ability to stand and/or walk for up to 8 hours
Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
Occasionally lift and/or carry up to 60 pounds from ground to waist level

Job Responsibility

Job Responsibility

You will greet customers
Run the register
Cashier
Make purchase suggestions
Sometimes work with our food program
Working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers
Provide regular and predicable onsite attendance
You will interact with many customers daily
Working with a fun
Energetic team accomplishing daily tasks around the store

What we offer

Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
Flexible Schedules
Weekly Pay
Weekly Bonus Potential
Large, Stable Employer
Fast Career Opportunities
Work With Fun, Motivated People
Task Variety
Paid Comprehensive Training
401K With a Competitive Company Match