Customer Service Representative Job at Robert Half (Lexington-Fayette)

Customer Service Representative

Robert Half

Location:
United States , Lexington-Fayette

Category:
Customer Service

Contract Type:
Not provided

Salary:

13.00 USD / Hour

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Job Description:

Robert Half is looking for a dedicated Customer Service Representative to join our team in Lexington-Fayette, Kentucky. This is a Contract to permanent position within the hospitality industry, offering an opportunity to make a meaningful impact by delivering exceptional service to clients. The ideal candidate will thrive in a fast-paced environment, effectively managing customer interactions and ensuring accurate reservations while maintaining clear and precise communication.

Job Responsibility:

Manage inbound and outbound calls to meet departmental goals and deliver excellent service
Process reservations efficiently while adhering to established standards and expectations
Enter reservation details accurately into the system to ensure seamless operations
Address client issues with attention to detail, ensuring clear communication with both customers and internal departments
Use appropriate language and grammar when documenting client needs and resolving issues
Start tasks promptly and meet deadlines to maintain operational efficiency
Adapt to changing priorities and perform additional duties as assigned by management

Requirements:

At least six months of experience in customer service or call center environments is preferred
Strong problem-solving abilities to address and resolve client concerns effectively
Excellent written and verbal communication skills to interact professionally with clients and team members
Proven ability to collaborate within a team-oriented environment
Familiarity with Microsoft Office programs, including Word, Excel, and Outlook, as well as internet navigation
Competence in navigating internal systems and tools to perform tasks efficiently
Ability to thrive in a fast-paced, dynamic work environment
Demonstrates reliability, punctuality, and a proactive approach to responsibilities

What we offer:

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
February 20, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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