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Customer Service Representative

brookstreet.co.uk Logo

Brook-St Hiredonline

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Location:
United Kingdom , Manchester

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

13.13 GBP / Hour
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Job Description:

We're looking for confident Customer Services Representatives to join a growing contact centre in their online chat based team. You'll help customers with their financial services queries, providing clear, accurate support and making every interaction a pleasure. This is a temporary role initially for a period of up to twelve weeks but may offer permanent opportunities for customer service superstars as the company continues to grow.

Job Responsibility:

  • Handle online enquiries with professionalism
  • Resolve queries and offer informed guidance based on standard operating responses
  • Build excellent product knowledge and deliver great service

Requirements:

  • Customer focused individuals - somebody who has examples of this in either a contact centre, retail, hospitality or face to face environment
  • Strong written English communication skills and attention to detail
  • Calm under pressure, organised, and resilient when things get busy
What we offer:

May offer permanent opportunities for customer service superstars as the company continues to grow

Additional Information:

Job Posted:
January 22, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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