Customer Service Representative Job at Geico (Melville)

Customer Service Representative

Geico

Location:
United States , Melville

Category:
Customer Service

Contract Type:
Not provided

Salary:

44075.00 USD / Year ▼

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Job Description:

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

Job Responsibility:

Provide our policyholders the excellent customer service they want and need
Be the first contact for our customers: answering billing questions, making policy changes, and providing recommendations
Deliver personalized service that demonstrates the value of being insured by GEICO

Requirements:

Candidates must have the ability to commute to our Melville NY location
12+ months of contact center or customer facing service experience required (preferred)
Experience providing outstanding customer service by showcasing expertise, active listening, fostering trust and growing customer satisfaction
Ability to work and grow in a fast-paced, high-volume call center environment
Willingness to learn new skills and ability to adjust to changes quickly
Open to feedback to support your performance and development
Solid computer and multi-tasking skills
Minimum of high school diploma or equivalent
A bachelor’s degree or higher (preferred)
Active Personal Lines or P&C license (preferred)

Nice to have:

A bachelor’s degree or higher
Active Personal Lines or P&C license

What we offer:

Comprehensive Total Rewards program
401K savings plan vested from day one that offers a 6% match
Performance and recognition-based incentives
Tuition assistance
Access to additional benefits like mental healthcare as well as fertility and adoption assistance
Workplace flexibility
GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year

Additional Information:

Job Posted:
February 21, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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