Customer Service Representative Job at Robert Half (Oakland)

New

Customer Service Representative

We are looking for a bilingual Customer Service Representative to support policy...

Location

United States , Greenville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Fluency in both English and Spanish is required for verbal and written customer communication
Previous experience in a customer service or call center environment is preferred
Ability to manage inbound and outbound phone activity in a fast-paced setting
Strong data entry skills with attention to detail and accuracy
Comfortable handling email correspondence and documenting customer interactions
Working knowledge of Microsoft Word and Microsoft Excel
Ability to organize tasks, manage schedules, and provide dependable follow-through
Strong communication skills and a customer-focused approach to problem-solving.

Job Responsibility

Manage incoming calls and respond to customer questions in English and Spanish with professionalism and empathy
Place outbound calls as needed to follow up on requests, provide updates, and confirm next steps with customers
Assist customers with service-related concerns, account questions, and general inquiries while delivering a positive experience
Enter customer information, service details, and updates into internal records with a high level of accuracy
Draft and respond to email communications clearly and promptly to support customer needs and issue resolution
Coordinate and schedule appointments or service interactions based on customer requests and business needs
Process order-related information and complete administrative tasks required to support daily customer service operations
Use Microsoft Word and Excel to maintain documentation, track activity, and support reporting needs.

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training

Fulltime

New

Customer Service Representative

We are looking for a Customer Service Representative to support daily customer i...

Location

United States , Encino

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in customer service or a call center role handling inbound customer communication
Ability to manage both phone and email interactions while maintaining a courteous and detail-focused tone
Strong data entry skills with careful attention to detail and accuracy
Experience with order processing, record updates, or appointment scheduling in a fast-paced environment
Working knowledge of VoIP phone platforms and confidence navigating call-handling systems
Proficiency in Microsoft Excel and Microsoft Word for routine documentation and administrative tasks
Effective communication skills, including active listening, problem solving, and clear follow-through on customer needs

Job Responsibility

Handle a high volume of incoming calls, provide timely assistance, and resolve customer questions with accuracy
Respond to email inquiries, share clear information, and ensure customers receive consistent follow-up on open requests
Enter customer details, service updates, and order information into internal records with a strong focus on accuracy
Place outbound calls when needed to confirm information, provide updates, or support appointment scheduling
Process order entry activities and verify that submitted information is complete and correctly recorded
Coordinate and schedule appointments based on customer needs, availability, and service requirements
Use VoIP phone systems and standard office software to manage communications, track activity, and maintain organized documentation
Support day-to-day call center operations by maintaining service quality, escalating complex issues appropriately, and contributing to an efficient customer experience

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan

New

Customer Service Representative

We are seeking a detail-oriented and customer-focused Customer Service Represent...

Location

United States , Auburn

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1+ years of customer service, call center, or administrative support experience
Strong communication and problem-solving skills
Ability to manage multiple priorities in a fast-paced environment
High attention to detail and accuracy
Proficient in Microsoft Office and data entry systems
Reliable, professional, and team-oriented

Job Responsibility

Respond to inbound calls, emails, and customer inquiries in a timely and professional manner
Resolve customer issues, complaints, and requests with a focus on customer satisfaction
Process orders, updates, and account changes accurately within internal systems
Maintain detailed and accurate documentation of customer interactions
Coordinate with internal departments to resolve service or account-related issues
Provide product, service, or policy information to customers as needed
Support administrative tasks including data entry, reporting, and scheduling
Ensure adherence to company policies and service standards

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan
free online training

New

Customer Service Representative

We're partnering with a growing consumer products company that's expanding its C...

Location

United States , Cardiff-by-the-Sea

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of customer service, administrative, or call center experience
Excellent verbal and written communication skills
Proficiency with Microsoft Office Suite
Strong problem-solving skills and attention to detail
Ability to work independently while collaborating with a team

Job Responsibility

Respond to inbound phone calls, emails, and online customer inquiries
Assist customers with orders, product information, returns, and account updates
Resolve customer concerns professionally and efficiently
Escalate complex issues to the appropriate internal departments
Maintain a high level of customer satisfaction through proactive communication
Update customer records within CRM software
Process orders, returns, and service requests
Track customer interactions and maintain accurate documentation
Assist with special projects and reporting as needed

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

New

Customer Service Representative

In this position, you'll provide back-office support by assisting with payroll a...

Location

United States , Highland Hills

Salary:

21.00 USD / Hour

Robert Half

Expiration Date

Until further notice

Requirements

Strong customer service or administrative experience (payroll or billing experience preferred)
Excellent communication, organization, and time management skills
Strong attention to detail and ability to reconcile data accurately
Proficiency with Microsoft Office and standard office software
Basic understanding of payroll, payroll taxes, A/P, A/R, or accounting principles is a plus
Ability to multitask and work effectively in a fast-paced environment

Job Responsibility

Processing and verifying payroll and billing information for accuracy
Responding to customer questions professionally via phone and email
Setting up new customer accounts and maintaining customer records
Updating payroll and billing instructions for existing clients
Processing credits, rebills, ACH, wire, and A/R transactions
Assisting clients with payroll and billing reporting processes
Providing basic software support and training for payroll and billing platforms
Identifying discrepancies and notifying management of issues as needed

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

New

Customer Service Representative

We are looking for a customer-focused detail-oriented individual to support memb...

Location

United States , Indianapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Demonstrated experience in customer service, call center support, or a similar client-facing role
Ability to communicate effectively in both written and verbal formats with a detail-oriented and respectful tone
Comfort using multiple computer systems simultaneously, including basic proficiency in Microsoft Word and Microsoft Excel
Strong data entry skills with a high level of accuracy and attention to detail, including numeric entry
Solid problem-solving skills with the ability to evaluate situations and determine appropriate next steps
Ability to adapt to updated procedures, new tools, and shifting business needs
Dependable work habits, including consistent attendance and the ability to contribute positively in a team setting

Job Responsibility

Respond to incoming customer inquiries with courtesy, empathy, and a solutions-oriented approach
Guide callers through questions or concerns, using sound judgment to resolve issues or route matters to the appropriate team when needed
Enter and maintain accurate customer information, case notes, and service details within company systems
Work across several applications at once to research accounts, update records, and complete service tasks efficiently
Listen carefully to understand customer needs, provide clear information, and help diffuse tense or difficult interactions
Follow established procedures while remaining flexible as priorities, tools, or workflows evolve
Partner with coworkers and supervisors to share information, maintain service standards, and support daily team goals
Maintain reliable attendance and punctuality to ensure consistent coverage for scheduled shifts

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Fulltime

New

Customer Service Representative

Robert Half Permanent Placement is partnering with a great company in Buffalo, N...

Location

United States , Buffalo

Salary:

18.00 - 23.00 USD / Hour

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or GED required, with 2+ years of customer service or call center experience
Strong communication, organizational, and problem-solving skills with exceptional attention to detail and proficiency using Microsoft Office and business software
Experience serving senior customers or working in a healthcare, accessibility, or related customer-focused environment is preferred

Job Responsibility

Deliver exceptional customer service by handling inbound calls, emails, and customer inquiries while providing accurate product information and resolving issues with professionalism and empathy
Process customer orders received by phone, email, fax, and online, ensuring accuracy, timely completion, and compliance with customer-specific requirements
Partner with the sales team to support customer accounts, coordinate order fulfillment, and provide responsive service throughout the order lifecycle
Maintain comprehensive product knowledge through ongoing training to confidently recommend solutions and assist customers, including a large senior customer base
Manage catalog requests, returns, and customer documentation while maintaining accurate records and supporting daily administrative operations
Utilize Microsoft Office and internal business systems to efficiently manage customer interactions, order processing, and data entry in a fast-paced environment

What we offer

Full benefits package
medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

New

Customer Service Representative

We are looking for a Customer Service Representative to join a busy onsite team ...

Location

United States , Irvine

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of customer service experience in a call center or high-volume phone environment
Prior experience handling inbound calls is required
Comfortable managing customer concerns, including warranty-related questions or disputes
Basic proficiency with Microsoft Office Suite
Experience with organizational service software is helpful
Strong verbal communication skills and a detail-oriented phone manner
Ability to work 100% onsite during a 7:00 a.m. to 4:00 p.m. schedule

Job Responsibility

Respond to incoming customer calls promptly and courteously while providing accurate information and support
Assist customers with questions related to products, orders, warranties, and general service concerns
Handle complaint situations effectively and work toward fair, timely resolutions
Document customer interactions clearly and maintain up-to-date records in company systems
Use Microsoft Office and internal service platforms to track activity and complete daily tasks
Escalate more complex customer issues when needed to ensure appropriate follow-up
Maintain a dependable onsite presence and support team service goals throughout the workday

What we offer

Competitive compensation and benefits
Free online training
Medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

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