Customer Service Representative Job at IAG GBS (Stephenville)

Customer Service Representative

IAG GBS

Location:
United States , Stephenville

Category:
Customer Service

Contract Type:
Not provided

Salary:

11.00 USD / Hour

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Job Description:

Our Customer Service Representatives (CSRs) are the first contact with our customers - so we value their commitment to exceptional customer service, enthusiastic attitude and the ability to assist our customers through the ordering process. Get Paid to Talk! In addition to providing exceptional customer service to our customers through order taking, our CSRs gain valuable experience through assisting with in-store duties and learning the pizza delivery business. Great Hours! Our CSRs work mostly on the weekends and in the evenings. It is a great after school job, second job, summer job or part-time job for anyone who is looking to work part-time hours. Schedules are flexible so we will always try to work with you. Opportunities! In our CSR position, you will have an excellent opportunity to learn the in-store side of the business and eventually move into management. Domino's Pizza is committed to promoting from within - most of our General Managers started as drivers and many started as CSRs. It is a stepping stone to advancement into our Management Development Program.

Job Responsibility:

Operate all equipment
Stock ingredients from delivery area to storage, work area, walk-in cooler
Prepare product
Receive and process telephone orders
Take inventory and complete associated paperwork
Clean equipment and facility approximately daily
Assist customers through the ordering process
Assist with in-store duties
Learn the pizza delivery business

Requirements:

At least 16 years of age
Excellent communication skills
Some computer experience helpful
Ability to work in a fast-paced team environment
Ability to comprehend and give correct written instructions
Ability to communicate verbally with customers and co-workers
Ability to add, subtract, multiply, and divide accurately and quickly
Must be able to make correct monetary change
Verbal, writing, and telephone skills to take and process orders
Motor coordination between eyes and hands/fingers
Ability to enter orders using a computer keyboard or touch screen
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions

What we offer: