Customer Service Representative Job at MMC Group LP (Austin)

Customer Service Representative

We are looking for a Customer Service Representative to support a fast-paced ser...

Location

United States , Danvers

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in a customer service or call center environment
Ability to manage inbound calls efficiently while maintaining a detail-oriented and friendly approach
Experience with order entry and strong attention to detail when handling customer information
Comfortable making outbound calls as needed for follow-up or issue resolution
Strong verbal communication and active listening skills
Ability to multitask, stay organized, and work effectively in a fast-paced setting
Basic computer proficiency and confidence using systems to document customer interactions

Job Responsibility

Respond to incoming customer calls promptly and provide helpful, detail-oriented support
Enter customer orders accurately and update account information in the appropriate systems
Handle a mix of inbound and outbound communication to address questions, confirm details, and resolve routine issues
Deliver courteous service while identifying customer needs and guiding them to the best available solutions
Maintain organized and accurate records of interactions, requests, and order activity
Escalate complex concerns to the appropriate team members when additional support is needed
Follow established call center procedures and service standards to ensure consistent customer care

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Customer Service Representative

We are looking for a dependable Customer Service Representative to support daily...

Location

United States , Henrico

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Basic working knowledge of Microsoft Office applications
Previous experience in customer service, administrative support, or a similar office-based role
Ability to follow detailed processes consistently and complete repetitive tasks with a high level of accuracy
Strong verbal communication skills and a detail-oriented phone manner for handling inbound calls
Comfortable managing scheduling tasks, calendars, or appointment coordination
Strong organizational skills and attention to detail in a fast-paced support environment
Dependable work habits and interest in a structured, process-oriented position

Job Responsibility

Respond to inbound customer calls professionally and provide timely assistance based on established service procedures
Follow a consistent multi-step workflow to complete daily tasks accurately and in the correct order
Coordinate scheduling activities and help manage appointment or delivery-related timing as needed
Perform administrative support duties such as updating records, organizing information, and maintaining documentation
Use Microsoft Office applications to enter data, track activity, and prepare routine correspondence or reports
Communicate clearly with internal teams and customers to help ensure service needs are addressed efficiently
Adapt to changing daily call activity while maintaining accuracy, professionalism, and productivity
Support coverage needs across standard weekday business hours, including flexible scheduling when required

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Customer Service Representative

We are looking for a customer-focused individual to support daily operations at ...

Location

United States , Ann Arbor

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1-2 years of experience in customer service or a related office-based support role
Strong interpersonal skills with the ability to communicate clearly, professionally, and confidently with candidates
Proficiency with computers and comfort handling administrative tasks in a structured environment
Availability to work onsite for 30-40 hours per week, including Saturdays
Ability to lift up to 40 pounds as part of daily site operations
Capacity to remain seated or stationary for extended periods while administering exams
Ability to complete routine walk-throughs of the testing area during the workday

Job Responsibility

Welcome visitors in a courteous manner, confirm their identification, and guide them through the check-in process
Complete candidate registration activities and prepare required testing documentation with a high level of accuracy
Capture and document fingerprint information when required by testing procedures
Observe examinees during testing sessions to help ensure compliance with site rules and security standards
Address candidate concerns promptly and escalate unusual situations to the appropriate leadership team when needed
Protect testing materials, systems, and software by following established security procedures at all times
Perform basic technical support tasks such as restarting equipment and assisting with password resets when necessary
Communicate any incidents or exceptions that fall outside standard policy to management in a timely manner
Support scheduling needs based on testing volume and assist with additional onsite duties as assigned

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Customer Service Representative

As a Customer Service Representative, you will play a crucial role in ensuring a...

Location

United Kingdom , Wembley

Salary:

27545.76 GBP / Year

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Excellent customer service and communication skills
Strong administrative skills
Proficient computer skills
A full driving license (held for at least 12 months)

Job Responsibility

Identify and exceed customer requirements
Ensure all administrative tasks are completed daily
Coordinate and facilitate the delivery and collection of rental vehicles to and from designated locations
Efficiently manage the rental process, including verifying customer information, processing payments and accurately completing rental agreements
Maintain a full understanding of retail rental procedures
Consistently comply with the Switch process
Answering phone calls and responding to emails
Develop in-depth knowledge of each product to maximize customer experience and identify incremental sales opportunities
Work within Service Level Agreements to ensure the branch meets all its KPI objectives
Undertake additional duties at the request of your line manager, which may include driving and cleaning vehicles, depending on company requirements

What we offer

30 days holiday (including bank holidays)
Company pension scheme
Employee discount scheme
Funded Summer and Christmas events
Cycle to Work Scheme
Discounted car hire rates

Fulltime

Customer Service Representative

We are looking for a Customer Service Representative to join our team in Louisvi...

Location

United States , Louisville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in customer service, call center support, or a similar client-facing role
Ability to perform accurate order entry and manage detailed information with a high level of precision
Comfortable handling inbound calls and responding to customer questions in a courteous and attentive manner
Experience supporting customers through both inbound and outbound communication channels
Strong verbal and written communication skills with a customer-focused approach
Ability to coordinate effectively with cross-functional teams to support timely service and order completion
Solid organizational skills and the ability to manage multiple tasks in a fast-paced environment

Job Responsibility

Process customer purchase requests accurately and keep order information current within company systems
Respond to customer inquiries by sharing confirmations, shipping progress, and expected delivery details in a timely manner
Partner with warehouse and logistics personnel to help ensure orders are prepared and delivered correctly and on schedule
Address service concerns with professionalism, working toward prompt and effective resolution of issues or complaints
Maintain organized customer account records and update contact or account details as needed
Provide internal teams with customer-related data and supporting documentation to assist day-to-day operations
Recognize repeated service challenges or workflow gaps and share improvement ideas with management
Follow established company guidelines related to safety, service quality, and operational compliance at all times

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Customer Service Representative

Are you a bilingual (Dutch and English) problem-solver with a passion for logist...

Location

Netherlands , Veenendaal

Salary:

17.45 EUR / Hour

Randstad

Expiration Date

January 28, 2027

Requirements

Resilient: calm and effective under pressure
People person: strong social and connecting skills
Minimum Required Experience: 3+ years of Operations experience in a similar role
Strong communication skills (verbal and written) in Dutch and English
Bilingual (Dutch and English)
MBO qualification

Job Responsibility

Answering Customer Questions
Solving Problems
Processing Orders
Keeping Track of Information
Improving the Way We Work
Emailing & Calling Clients
Promoting a Safe Workspace

What we offer

Join a global leader in logistics
Grow in a multicultural team
A permanent contract upon proven suitability

Fulltime

Customer Service Representative

Location

United States , Victor

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
associate or bachelor's degree preferred
Previous customer service, call center, administrative, or client support experience preferred
Excellent verbal and written communication skills
Strong problem-solving and conflict-resolution abilities
Ability to multitask, prioritize, and manage time effectively
Strong attention to detail and accuracy in data entry and documentation
Proficiency with Microsoft Office and customer management systems or CRM platforms
Ability to remain professional and calm in fast-paced or challenging situations

Job Responsibility

Respond to customer inquiries in a timely and professional manner by phone, email, chat, or other communication channels
Resolve customer concerns, complaints, and service issues with empathy and accuracy
Provide information about products, services, policies, and procedures
Process orders, returns, cancellations, account updates, and service requests
Document customer interactions, issues, and resolutions in CRM or internal systems
Escalate complex or unresolved issues to the appropriate department when needed
Follow up with customers to ensure issues have been resolved satisfactorily
Maintain a high level of product knowledge and stay current on company updates
Meet performance standards for response time, quality, customer satisfaction, and productivity
Collaborate with internal teams to support customer needs and improve service processes

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training

Customer Service Representative

Our client is in need of a detail-oriented Customer Service Representative! This...

Location

United States , Cibolo

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in customer service, call center support, or a similar high-volume administrative role
Strong background in order entry, inbound call handling, and purchase order processing
Ability to manage multiple tasks with accuracy and stay organized in a fast-paced setting
Experience supporting customers and internal sales teams within a manufacturing or production environment
Comfortable working across departments, including accounting, warehouse, and operations teams
Proficiency with standard business systems and the ability to learn manufacturing ERP platforms such as Plex
Effective written and verbal communication skills with a detail-oriented and service-focused approach

Job Responsibility

Respond to inbound customer calls and emails, providing timely assistance with questions, requests, and service concerns
Enter and manage customer orders accurately while coordinating with internal teams to keep processing on schedule
Support sales staff with administrative tasks, order updates, and follow-up activities that help maintain strong customer relationships
Investigate customer issues and work with the appropriate departments to resolve complaints, returns, or credit-related matters
Create and maintain organized customer records, item details, and specification documentation based on provided information
Process purchase orders for materials and supplies needed to support production requirements
Communicate order revisions and other changes to the appropriate stakeholders to ensure alignment across teams
Monitor inventory activity and warehouse stock levels, reviewing usage trends and replenishment needs to support customer demand

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

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