Customer service representative

• Handle approximately 180 calls per day
• Identify customer needs and transfer them to the appropriate department
• Effectively use digital tools (Outlook, Teams, virtual phone systems)
• Contribute to a positive and collaborative work environment

• Strong communication and customer service skills
• Proficiency in standard office software
• Bilingualism (French and English) is required to serve clients outside of Quebec
• Experience in a call center environment is an asset

Experience in a call center environment

• Work within a dynamic team environment
• Easily accessible by public transit
• Excellent opportunities for growth within a reputable company