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Randstad Logo Randstad · Customer Service

Customer Service Representative

Netherlands, Schiphol 3600.00 - 3700.00 EUR / Month · Job Posted July 05, 2026
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Job Description

As a Customer Service Representative you are working closely with customers, but also with internal departments. You are in charge of handling questions and solving problems from customers about their orders. It is quite dynamic at the moment, so you can work under pressure. You work from the Schiphol location and this is at least for 6 months. Interested? Please read-on!

Job Responsibility

  • Create strong connections with customers by understanding their needs and providing great service
  • Evaluate and potentially approve customer requests that expand beyond previously agreed requests
  • Handle complex order changes
  • Ensure full shipment visibility for deliveries managed by Cargill Transportation Department to the agreed customer destination
  • Liaise with planning department to resolve product availability issues
  • Work closely with transportation to resolve transport availability issues
  • Verify customer commitments and reach out to confirm the expected timing of their volume orders

Requirements

  • Relevant work experience in Supply Chain and Customer Services
  • Excellent communication in English and other European language
  • Hands-on mentality
  • Minimum Bachelor degree
  • Used to work in a rapid changing environment
  • Thinking in solutions
  • Knowledge of SAP (must)

What we offer

  • Hybrid working possible
  • 6 months, with a possible extension
  • 40 hours a week
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