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Customer Service Representative

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Minneapolis

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for a proactive and personable Customer Service Representative to join our team in Minneapolis, Minnesota. This is a long-term contract opportunity where you will play a vital role in delivering exceptional service within a dynamic call center environment. The position requires strong communication skills, adaptability, and a commitment to providing courteous and attentive interactions with clients.

Job Responsibility:

  • Handle customer inquiries independently within a team setting, ensuring a positive and attentive experience
  • Navigate multiple proprietary software systems efficiently using keyboard shortcuts and a computer mouse to update and manage participant records
  • Follow recommended scripts to maintain a high standard of courtesy during all customer interactions
  • Collaborate with colleagues and management through Microsoft Teams and Outlook for seamless communication
  • Demonstrate reliability and adaptability while addressing diverse customer needs effectively

Requirements:

  • Possess an Associate's or Bachelor's degree in business or a related field
  • Exhibit strong verbal and written communication skills
  • Show proven attention to detail and accuracy in work
  • Have experience using Microsoft Office applications
  • Demonstrate critical thinking and problem-solving abilities
  • Showcase adaptability and a willingness to learn new processes and systems
  • Maintain a dependable and independent work ethic
  • Previous experience in a customer service or call center role is preferred
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
March 04, 2026

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