Customer Service Representative Job at Robert Half (Collinsville)

New

Customer Service Representative

Location

United States , Oceanside

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of customer service, call center, or administrative experience
Strong phone etiquette and communication skills
Experience using CRM software preferred
Excellent multitasking and organizational abilities
Professional and customer-focused demeanor

Job Responsibility

Answer inbound calls and respond to customer inquiries
Schedule service appointments and coordinate technician dispatches
Provide updates regarding appointments and service timelines
Resolve customer concerns and escalate issues when necessary
Maintain detailed customer notes and service records
Enter and update customer information accurately
Process service requests and work orders
Assist with reporting and operational support activities
Coordinate communication between customers and field teams

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

New

Customer Service Representative

A growing medical device manufacturer is seeking a Customer Service Representati...

Location

United States , San Marcos

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of customer service or order processing experience
Experience within manufacturing, healthcare, or medical device industries preferred
Proficiency with Microsoft Office Suite
Experience with Salesforce, NetSuite, or ERP systems is a plus
Strong communication and organizational skills
Ability to multitask and prioritize effectively

Job Responsibility

Serve as the primary point of contact for customer inquiries via phone and email
Process customer orders, returns, and product requests
Provide order status updates and shipping information
Resolve customer concerns professionally and efficiently
Coordinate with operations and logistics teams regarding order fulfillment
Maintain customer records within CRM and ERP systems
Generate reports and assist with documentation requests
Support sales and account management teams
Ensure data accuracy within customer databases

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

New

Customer Service Representative

We are looking for a Customer Service Representative to support residents with a...

Location

United States , Tustin

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in customer service, call center support, or a resident-facing service role
Ability to handle both inbound and outbound calls in a fast-paced environment
Strong written and verbal communication skills with a calm, empathetic, and detail-oriented approach
Proficiency with data entry and computer-based systems, including Microsoft Word and Microsoft Excel
Comfortable managing resident questions, complaints, and follow-up activities with accuracy and urgency
Ability to learn new software tools quickly and maintain organized documentation
Experience in property management, residential services, or appointment coordination is preferred

Job Responsibility

Respond to incoming and outgoing resident communications regarding maintenance matters, account questions, and general service requests
Deliver thoughtful and courteous support that helps residents feel heard, informed, and assisted throughout each interaction
Investigate concerns, identify appropriate next steps, and work toward timely resolution of complaints, inquiries, and service issues
Maintain detailed and accurate records of conversations, updates, and outcomes within internal platforms and databases
Manage a steady call volume while focusing on efficient problem-solving and a high-quality customer experience
Partner with cross-functional teams to gather information, coordinate actions, and resolve resident matters effectively
Follow up with residents after providing assistance to confirm questions have been addressed and expectations have been met
Learn and navigate multiple software applications to document activity, access account details, and process information correctly
Contribute to a collaborative team environment by working effectively with colleagues across departments

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

New

Customer Service Representative

We are looking for a dependable Customer Service Representative to support insur...

Location

United States , West Des Moines

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience in customer service, call center support, or a similar client-facing role
Strong data entry skills with a clear focus on accuracy and attention to detail
Intermediate computer proficiency, including the ability to work across multiple screens and applications simultaneously
Experience using email and standard Microsoft Office tools such as Word and Excel
Strong written and verbal communication skills with a commitment to quality customer support

Job Responsibility

Respond to incoming customer inquiries and place outbound follow-up calls to provide timely assistance and updates
Review, research, and update insurance-related information across multiple computer applications while maintaining accuracy in every transaction
Enter customer and policy details into internal systems with strong attention to detail and data quality
Navigate between several screens and tools efficiently while continuing to provide high-quality service
Schedule appointments or follow-up interactions as needed to help resolve customer needs
Maintain consistent follow-through on customer issues to ensure questions are addressed fully and accurate

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training
competitive compensation and benefits

Fulltime

New

Customer Service Representative

Robert Half is partnering with a mission-driven nonprofit organization seeking a...

Location

United States , San Diego

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of customer service, call center, administrative support, or client-facing experience
Excellent verbal and written communication skills
Strong interpersonal skills with a customer-first approach
Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel
Ability to manage multiple priorities while maintaining attention to detail
Strong problem-solving and conflict-resolution skills
Experience working in a nonprofit, healthcare, education, or community-focused environment is a plus

Job Responsibility

Serve as the primary point of contact for incoming phone calls, emails, and general inquiries
Provide accurate information regarding programs, services, events, and community resources
Assist clients, donors, and stakeholders with questions, concerns, and service requests
Document interactions and maintain accurate records within organizational databases
Process applications, registrations, forms, and other program-related documentation
Route inquiries to appropriate departments and follow up to ensure resolution
Support outreach initiatives, fundraising events, and community engagement activities
Maintain confidentiality of client and donor information
Assist with administrative projects and general office support as needed
Collaborate with internal teams to ensure a positive experience for all individuals served

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

New

Customer Service Representative

We are looking for a Customer Service Representative to join a collaborative tea...

Location

United States , Mount Pleasant

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in customer service, call center support, order entry, or a similar client-facing role
Ability to troubleshoot customer issues and provide technical assistance in a clear, patient, and solution-oriented manner
Strong written and verbal communication skills with the ability to explain information to a wide range of customers
Excellent organizational skills with the ability to manage multiple priorities, maintain accuracy, and meet deadlines
Calm, detail-oriented approach when handling challenging situations or escalated concerns
Proven ability to work collaboratively, build trust with colleagues, and contribute positively to a team environment
Strong attention to detail, sound judgment, and effective problem-solving skills
Adaptability and willingness to learn new products, procedures, and tools in a fast-paced setting

Job Responsibility

Provide timely, attentive assistance to customers across phone, email, and other service channels, ensuring each interaction is handled with care and accuracy
Guide customers and internal teams on product solutions, including printers, inks, software, and design-related tools, to help resolve questions effectively
Investigate complex or escalated service issues, identify the right path to resolution, and coordinate with appropriate teams to restore customer confidence
Partner with engineering, product, design, growth, and sales teams to share customer feedback and improve the overall support experience
Monitor assigned cases closely, communicate updates clearly, and follow through until issues are resolved or properly reassigned
Build and maintain strong knowledge of current offerings as well as newly introduced products to support accurate troubleshooting and recommendations
Contribute to team service goals by helping maintain response standards, customer satisfaction levels, and consistent support quality
Support continuous improvement by identifying patterns in customer concerns and suggesting practical ways to enhance processes, service, and product usability

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Fulltime

New

Customer Service Representative

Location

United States , San Leandro

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency with Microsoft Outlook, Word, and Excel is required
Previous experience in an administrative support or customer service role is preferred
Strong organizational skills with the ability to manage multiple tasks efficiently
High level of accuracy and attention to detail in data entry and document handling
Ability to adapt quickly in a fast-paced environment with shifting priorities
Strong communication skills and a helpful, team-oriented approach

Job Responsibility

Support day-to-day office and customer service activities by managing routine administrative work and maintaining organized records
Prepare, update, and format business documents, emails, and spreadsheets using Microsoft Outlook, Word, and Excel
Assist the customer service team with overflow assignments and follow-up tasks to improve response times and workflow efficiency
Enter and maintain accurate information in department files, trackers, and other internal documentation
Coordinate communications with internal contacts and external parties as needed to keep requests moving forward
Contribute to a cooperative team environment by stepping in where needed and adjusting to changing daily priorities

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

New

Customer Service Representative

We are looking for a Customer Service Representative to support daily front-offi...

Location

United States , Seattle

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
At least six months of experience in customer service, a medical office, or a similar service-focused environment
an associate degree may be considered in place of experience
Demonstrated ability to communicate clearly and effectively with patients, physicians, managers, and clinic staff
Strong organizational skills with the ability to manage multiple tasks accurately in a fast-paced setting
Self-directed work style with the ability to perform effectively with limited supervision
Positive, detail-oriented demeanor and a consistent commitment to high-quality customer service
Careful attention to detail and reliable follow-through on daily responsibilities
Familiarity with medical terminology is preferred

Job Responsibility

Respond to inbound patient calls promptly, provide helpful information, and direct inquiries to the appropriate team members when needed
Arrange and update appointments, maintain organized daily schedules, and help ensure efficient patient flow throughout the clinic
Welcome patients upon arrival, assist with intake steps, and prepare them for their visit in a courteous and detail-oriented manner
Enter and update service-related information accurately, including order entry and other routine administrative records
Collect and process payments or other revenue-related transactions in accordance with clinic procedures
Share routine follow-up information, including test-related communications, while maintaining confidentiality and consistency
Address patient questions and concerns with empathy, escalating more complex matters appropriately to support a positive experience
Collaborate with clinic staff to keep communication moving efficiently and to support safe, well-coordinated daily operations

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan
free online training

Fulltime

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