Customer Service Representative, Robert Half

Customer Service Representative

Robert Half

Location:
United States, New Orleans

Category:
Customer Service

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

Robert Half is seeking a Customer Service Representative for our client in New Orleans, Louisiana. This short-term contract to full time position requires a detail-oriented individual with experience in call center operations and strong communication skills. The ideal candidate will contribute to resolving customer inquiries efficiently while gaining knowledge of housing programs such as Tax Credit and Voucher initiatives.

Job Responsibility:

Respond to inbound customer calls with professionalism and empathy
Address and resolve issues related to housing programs, including Tax Credit and Voucher systems
Maintain accurate records of customer interactions through data entry
Manage email correspondence to assist customers with inquiries and provide timely responses
Handle outbound calls to follow up on unresolved concerns
Schedule appointments for housing-related services and ensure proper coordination
Utilize Microsoft Excel and Word for tracking and reporting purposes
Ensure compliance with Fair Housing regulations during all interactions
Assist with order entry for housing-related programs and services
Demonstrate a thorough understanding of Low-Income Tax Credit Housing (LITCH) policies

Requirements:

Previous experience in a customer service or call center role
Strong verbal and written communication skills
Proficiency in Microsoft Excel and Word
Ability to manage multiple tasks and prioritize effectively
Familiarity with housing programs such as Tax Credit and Voucher systems
Knowledge of Fair Housing regulations and practices
Attention to detail and accuracy in data entry and record-keeping
Ability to learn and adapt to complex housing policies and procedures

What we offer:

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:
June 28, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.