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We are seeking a reliable and detail-oriented Customer Service Representative to support a team in Bloomington, Minnesota. This contract opportunity is ideal for someone who enjoys assisting customers while also providing administrative support to ensure smooth day-to-day operations.
Job Responsibility:
Respond to inbound customer inquiries via phone, email, or other communication channels
Provide accurate information and assist with resolving customer questions or concerns
Perform data entry and maintain up-to-date customer records in internal systems
Assist with processing orders, updating account details, and handling documentation
Route inquiries to appropriate teams and ensure timely follow-up
Maintain organized files, records, and correspondence
Support scheduling, reporting, and other administrative tasks as needed
Collaborate with internal teams to ensure a positive and efficient customer experience
Requirements:
Previous customer service and administrative experience preferred
Strong communication and interpersonal skills
Proficiency with Microsoft Office and customer management systems
Ability to manage multiple tasks and stay organized in a fast-paced environment
High attention to detail and accuracy
Comfortable handling sensitive or confidential information