Customer Service Representative with Italian Job at Randstad (Poznań)

Customer Services Representative - Italian Market

Marriott International Cork CEC invites you to be you, every day. Spend your day...

Location

Ireland , Cork

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Excellent verbal and written skills
Adaptability
Interest in progressing
Problem-solving skills
Ability to build rapport easily

Job Responsibility

Process reservation requests received by phone or email
Become an expert on Marriott's global reservation systems
Manage customer queries confidently
Enhance customer experience
Resolve issues

What we offer

Marriott’s Associate Explore rate
Discounts with local businesses
Flexible Working Arrangements
Leave of Absence programme
Paid Sick leave
Parents Leave
Parental Leave
Full Paid Maternity Leave
Incentive Programme
Life Assurance

Fulltime

Customer Service Representative

Experience the power of a game-changing career. As a Customer Service Representa...

Location

Portugal , Lisbon

Salary:

Not provided

Concentrix

Expiration Date

Until further notice

Requirements

High level of Italian, Portuguese and English (oral and written)
Passionate about the entertainment and media industry
Excellent communication skills coupled with empathy and team spirit
Familiar with digital streaming services and devices
Positive and can-do attitude

Job Responsibility

Assist viewers through phone and/or chat regarding their inquiries
Provide account and application support to viewers namely concerning software functionality
Provide technical support and troubleshooting of system configurations and network settings
Provide accurate and real-time answers to viewers’ inquiries
Contribute to creating brand engagement for our Clients

What we offer

Competitive salary and performance bonus
Remote work in Portugal
Bring-a-friend (referral) bonus opportunities
Full paid training on the company and the project you'll be working on
Career development programs

Fulltime

Customer Operations Specialist

Hewlett Packard Enterprise is looking for a Customer Operations Specialist to pr...

Location

Poland , Wroclaw

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent experience and 2-4 years related experience or Master's degree and up to two years experience
4-6 years related experience in a telephone support position in a service or end-user support environment
working knowledge of the field of Customer Relations
demonstrated verbal communication and customer service skills
intermediate-level knowledge of operating systems software
demonstrated writing/correspondence skills
experience and demonstrated presentation skills
knowledge of legal ramifications/conflicts in Customer Relations environment such as consumer rights and manufacturers' warranty responsibility
fluent English and Spanish (or Italian, French).

Job Responsibility

Provide professional solutions to the company end-users, dealers and service providers originating from unresolved escalated case issues received via telephone and written correspondence
provide an escalation link for the company field employees, executives and channel regarding customer satisfaction issues including availability, price dissatisfaction, product safety issues, complaints with the company and/or its representatives, and complaints regarding an authorized dealer or channel
act as an informed team member providing analysis of information and limited project direction input
exercise independent judgment within defined practices and procedures to determine appropriate action
follow established guidelines and interprets policies
evaluate unique circumstances and makes recommendations.

What we offer

Comprehensive suite of benefits that supports physical, financial and emotional wellbeing
personal and professional development programs
flexibility to manage work and personal needs
unconditional inclusion.

Fulltime

New

Customer Service Team Leader with Italian & English

Invitation to a Career Transformation: building regional capabilities in Poznan....

Location

Poland , Poznań

Salary:

Not provided

Randstad

Expiration Date

March 07, 2026

Requirements

Experience above 24 months
Lead and develop a team of Customer Service Representatives
Ensure compliance with Order Management policies and service standards
Act as second point of contact for escalated customer queries and complaints
Monitor KPIs and SLAs, implement corrective actions where needed
Represent Customer Service in regional and central project meetings
Collaborate with CoE and IT on process improvements and digital initiatives
Maintain and update process documentation (SOPs, playbooks)
Attend customer visits and support sales-related initiatives
Drive cross-functional collaboration with Sales, Finance, LSCM, and Marketing

Job Responsibility

Lead and develop a team of Customer Service Representatives
Ensure compliance with Order Management policies and service standards
Act as second point of contact for escalated customer queries and complaints
Monitor KPIs and SLAs, implement corrective actions where needed
Represent Customer Service in regional and central project meetings
Collaborate with CoE and IT on process improvements and digital initiatives
Maintain and update process documentation (SOPs, playbooks)
Attend customer visits and support sales-related initiatives
Drive cross-functional collaboration with Sales, Finance, LSCM, and Marketing
Support onboarding, training, and knowledge-sharing within the team.

What we offer

Stable employment based on a permanent employment contract
Hybrid work model (3 days remote, 2 days in office after 3-month onboarding)
Flexible start time between 7:00 AM and 10:00 AM
Competitive salary plus performance-based semi-annual bonus
Dynamic career development and opportunities
Additional day off for health and preventive examinations
Co-financing for training & studies after 1 year
Lunch vouchers as a salary supplement
Life insurance with option to extend to family
Private medical care partially covered by employer

Fulltime

L1 Compute Support Engineer

L1 Compute Support Engineer with Italian role providing remote service, customer...

Location

Bulgaria , Sofia

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Excellence in verbal and written English and Italian
0-1 year experience in relevant technologies and customer environments
Relevant industry qualification where applicable
Experience in troubleshooting in a technical environment
Excellent analytical and problem solving skills
Software and hardware knowledge of computing, storage and peripheral devices
Advanced proficiency with case management databases and tools
Superior customer service skills
Phone and remote support experience
E-support experience

Job Responsibility

Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems
Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options
Resolve incoming internal or external businesses and end user's problems via telephone and e-support
Articulate both in writing and verbally case summary, resolution and add to Knowledge Management System (KMS)
Proactively assist customers to avoid or reduce problem occurrence
Represent the company in a face to face customer location visit, industry conference/trade show, vendor meeting
Engage team members for support as required to ensure internal or external business and end user SLA demands are met
Begin to partner with and assist the Sales Pursuit team

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing
Career development programs
Access to broad portfolio of HPE technologies
Global network of partners and customers

Fulltime

Customer Care Specialist

We are seeking professional, service-oriented customer care specialists to join ...

Location

Italy , Adriatic coast, between the Venetian lagoon and Venice

Salary:

1350.00 EUR / Month

Applyfortourism

Expiration Date

Until further notice

Requirements

Service-oriented with a genuine interest for nature, culture, history and the outdoors
Can communicate well in English and another language, preferably German, Dutch or Italian
Hold a European Passport or nationality
Detail-oriented, organized, and proactive in their approach
Adaptable, reliable, and maintain a professional demeanour
Available to work 2 months in July and August

Job Responsibility

Providing detailed information about the campsite, excursions, and activities
Providing information about the historic and natural significance of the area
Representing the campsite with positive attitude and professionalism
Addressing guest inquiries
Supporting administrative tasks and maintaining clear and organized records

What we offer

Accommodation and meals included
A supportive, structured, and professional work environment
Flexibility to enjoy the surroundings on your days off
Training and study material on Venice and the Venetian lagoon

Fulltime

New

Customer Service Representative with Italian

For our Client, we are now looking for a Customer Service Representative with It...

Location

Poland , Poznań

Salary:

Not provided

Randstad

Expiration Date

March 10, 2026

Requirements

min. 1 year of experience in B2B Customer Service (order management / claims / contact center)
fluent in Italian at B2/C1 level
very good knowledge of English and Polish
customer focus and proven ability to build long-term relationships
excellent communication skills and problem-solving mindset

Job Responsibility

B2B customer support - acting as the first point of contact for our business customers, providing professional telephone communication
order management - registration of orders, coordination, and planning of deliveries
issue resolution - efficiently handling all customer complaints and inquiries
business consultation - supporting customers by suggesting alternatives and providing product advice
internal cooperation - collaborating closely with other departments to effectively resolve reported issues

What we offer

stable employment - employment based on a permanent employment contract
hybrid model - enjoy flexibility with 3 days remote work and 2 days in the office (hybrid work model after a 3-month onboarding period)
flexible schedule - choose your start time between 7:00 AM and 10:00 AM (8 working hours + 30 min paid break)
attractive financials - competitive salary, plus a performance-based semi-annual bonus
real growth potential - dynamic career development and vast opportunities within our newly established company structures
benefits package - Private Medical Care, Life Insurance, Sports Card, Lunch Vouchers, co-financing for external trainings/course

Fulltime

Customer Sales Representative with Italian and German

As Arrow Global Components (AGC), a part of Arrow Electronics, we are a global l...

Location

Portugal , Porto

Salary:

Not provided

Arrow Electronics

Expiration Date

Until further notice

Requirements

Proficiency in both Italian and German (C1-C2 level) or Spanish and German (C1-C2 level) is essential
English at a minimum B2 level
Solid knowledge of Microsoft Office, especially Excel (intermediate to advanced)
Previous experience in Customer Service
Excellent communication and coordination skills
A customer-focused mindset
Strong team player

Job Responsibility

Managing the Order-to-Invoice process
Communicating with customers and suppliers, providing after-sales support (primarily via email, occasionally by phone or chat)
Order management and backlog monitoring
Handling and responding to customer requests and backlog changes
Coordinating with internal departments such as Sales and Logistics
Ensuring On-Time Delivery in line with customer and company targets
Driving customer satisfaction and process efficiency

What we offer

A challenging, rewarding, and dynamic role within an international environment at a globally growing company

Fulltime

Customer Service Representative with Italian

Randstad

Location:
Poland , Poznań

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 24, 2026

Expiration:
March 11, 2026

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