Customer Service Representative - UK Market Job at Kennametal (Poznan)

Bms Service Sales Manager

learnd is seeking an ambitious and commercially driven Service Sales Manager to ...

Location

United Kingdom , Bellshill

Salary:

Not provided

Learnd

Expiration Date

Until further notice

Requirements

Proven track record in B2B technical or service sales
Experience selling Building Management Systems (BMS) service contracts, maintenance solutions, or energy management services
Strong knowledge of industry-standard BMS platforms such as Trend, Schneider Electric, Siemens, or equivalent systems
Excellent communication, presentation, and negotiation skills
Experience managing customer relationships and developing strategic accounts
Ability to build credibility with end users, facilities managers, and senior decision-makers
Strong commercial awareness and the ability to maintain profitability while delivering customer value
Proficiency in CRM systems and sales pipeline management
Full UK driving licence.

Job Responsibility

Drive sales growth across Scotland through the promotion of learnd's BMS service, ROC, and energy management solutions
Develop and maintain strong relationships with existing customers while identifying opportunities to expand service offerings
Generate and secure new business opportunities across target markets
Prepare tailored proposals and quotations that meet customer requirements and deliver value
Negotiate effectively with stakeholders at all levels to secure profitable business opportunities
Maintain accurate sales forecasts, pipeline activity, and customer records using the company CRM system
Plan and prioritise sales activities to maximise productivity and conversion rates
Work closely with operational teams to ensure customer expectations are met and exceeded
Deliver professional presentations and demonstrations of learnd's service and energy solutions
Represent the business professionally and act as a trusted advisor to customers

What we offer

Competitive Salary
Rewarding Commission structure
Company Vehicle - Electric or Hybrid Vehicle
Death in Service Policy
UK Healthcare cash benefits
Enhanced Sick Pay Policy
Enhanced Maternity, Paternity, Shared Parental, and Adoption Leave Policies
Cycle-to-Work Scheme.

Fulltime

Aftermarket Sales Representative

Crown is one of the world’s largest material handling companies with a reputatio...

Location

United Kingdom , Scotland

Salary:

Not provided

Crown Lift Trucks Ltd

Expiration Date

Until further notice

Requirements

Excellent communication skills, ability to influence and use diplomacy with clients and colleagues
Ability to interpret statistical data to identify trends and present findings
Educated with an ability to achieve a grade C in English and Maths at GCSE
Commitment to continuing personal and professional development
Excellent organisational skills, resourceful and solution driven
A high standard of accuracy and attention to detail
Ability to multi‐task, prioritising workloads to work to tight deadlines
Consultation and negotiation skills
Flexibility to cope with diverse needs of the post
Highly motivated and possessing a resilience to work under pressure

Job Responsibility

Growth of Aftermarket Sales business within a specific region
80% New Business Development and 20% Account Management
Sales of PTH, replacement batteries, Ancillaries (including Crown Work Assist accessories)
Signing up Service Agreements: Full maintenance contracts, Preventative maintenance agreements, Thorough examination agreements, Battery care agreements
Short Term Rental
Operator Training
Follow up of overdue chargeable service quotes
Targeted follow up of overdue chargeable service quotes to convert these quotes into orders
Attend delivery/installations of truck sales to provide handover to customer and ensure all additional revenue opportunities are followed up
Find leads for powered lift trucks and/or Warehouse Solutions equipment and pass onto the relevant Area Sales Manager

What we offer

25 days holiday
Company pension plan
Private use of company vehicles (subject to the payment of the current pence per mile cost, for private use)
Tell Us Health Programme
Perkbox

Fulltime

Business Development Manager

We are seeking a Business Development Manager to support our Display team at Sig...

Location

United Kingdom

Salary:

60000.00 - 75000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Strong business development and relationship management skills
Excellent communication and influencing abilities
Commercial awareness with the ability to identify and develop profitable opportunities
Proficiency in using CRM systems for pipeline management and strategic planning
Ability to work independently while also contributing effectively within a team
Highly organised, proactive, and results-driven approach
Proven track record in business development or account management
Full UK driving licence and willingness to travel regularly

Job Responsibility

Develop and deliver a targeted business development plan aligned with the Display Division’s strategic goals
Build on existing internal relationships to identify opportunities for fixtures and retail project services
Engage and win new customers within the UK grocery and fashion sectors, effectively presenting the division’s capabilities and value proposition
Maintain and utilise CRM systems to manage sales pipelines, forecast revenue, and ensure accurate data management
Collaborate with internal teams to ensure tenders, proposals, quotations, and project delivery meet and exceed customer expectations
Represent the division at industry events, exhibitions, and client meetings to increase brand visibility and market presence
Monitor market trends, competitor activity, and customer developments to inform strategic planning
Produce regular reports on performance against targets and contribute to ongoing business planning

What we offer

25 days holiday plus bank holidays
A day’s ‘birthday leave’ to be taken within your birthday month
Opportunity to buy or sell up to 3 days holiday
Opportunity for hybrid working
Ability to participate in the Octopus EV salary sacrifice scheme
Ability to participate in the Cycle to Work Scheme
Employee Assistance Programme
Healthshield cash plan with discounts on high street stores
Free external financial advice – offering support for mortgages, pensions and insurances
Enhanced family friendly pay

Fulltime

Business Development Manager

We’re looking for a Business Development Executive to support growth across key ...

Location

United Kingdom , Hull

Salary:

Not provided

Dron & Dickson

Expiration Date

Until further notice

Requirements

Strong communication and relationship-building skills
Commercially focused with a results-driven approach
Good time management and organisational skills
Confident, proactive and professional
Ability to analyse information and identify opportunities
Flexible and able to work in a fast-paced environment
Strong IT skills (CRM experience desirable)
Minimum National 5 (or equivalent)
Full UK Driving Licence
Knowledge of Ex and industrial lighting preferred

Job Responsibility

Grow existing accounts and secure new business
Deliver against sales and margin targets
Identify and convert new opportunities
Execute customer account plans
Support bids, tenders and project activity
Manage vendor approvals (AVLs)
Promote core products, services, and partnerships
Maintain CRM accuracy, pipeline, and reporting
Monitor market trends and competitor activity
Work with internal teams to deliver customer solutions

What we offer

Development and progression through a structured PDP
Opportunity to grow within a well-established business
Exposure to key industry projects and clients

Fulltime

Customer Relations Executive

Metropolitan Gaming is about more than the games or the buzz of the venue. It's ...

Location

United Kingdom , London

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

You must be aged 18 or above and have the right to work in the UK
This position requires working nights, evenings, weekends and shifts that coincide with a 24/7 trading week
Customer Relations Executives will spend a large portion of their shift on their feet working directly with the public.

Job Responsibility

Act as a professional ambassador for the casino, delivering exceptional customer service and building strong relationships with guests to drive loyalty and repeat visitation
Serve as a key point of contact for customers, providing support, resolving queries, and promoting engagement with the Met Card rewards programme
Complete daily, weekly, monthly, and ad hoc operational tasks assigned through XCM by the Support Centre, ensuring all activities are delivered accurately, efficiently, and within required timeframes
Support the growth, retention, and reactivation of customers within the Met Card Loyalty programme through targeted relationship management and guest engagement strategies
Capture and maintain customer preferences, insights, and behavioural trends to help tailor marketing communications, promotions, and service offerings to individual guest needs
Assist in the planning, coordination, and delivery of casino events, promotions, and VIP experiences that enhance customer engagement and strengthen player loyalty
Participate in customer feedback follow-up, ensuring guests feel valued while identifying opportunities to continuously improve the customer experience
Facilitate the delivery of customer benefits, rewards, and reinvestment activity in line with company policies, procedures, and compliance requirements
Proactively identify and resolve service issues, taking ownership of guest concerns to recover service standards and reinforce long-term customer loyalty
Generate new business opportunities and increase casino visitation by representing the business at external events, networking opportunities, and Provincial Club engagements

What we offer

Discounts and perks across travel, retail, hospitality and wellbeing
Company pension scheme and life insurance cover
Discount on Food and non-alcoholic beverages across all venues
Season ticket loan and cycle to work scheme
Refer a friend bonus reward

Fulltime

CRM Executive - Triggers & Automations

We are on the lookout for a CRM Triggers & Automation Executive to support the s...

Location

London

Salary:

Not provided

Charles Tyrwhitt

Expiration Date

Until further notice

Requirements

2+ years’ experience building and executing email marketing programs, SMS and/or direct mail
Experience analysing campaign performance data, communicating insights to key stakeholders, and optimizing marketing strategy based on results
Familiarity with working with external martech partners, like Wunderkind or Attentive is a plus
Good working knowledge of HTML
Ability to handle multiple tasks, projects, and deadlines simultaneously
Demonstrate initiative to take on additional projects and learn new systems
Good problem-solving skills and excellent attention to detail
Strong communication skills, both written and verbal
A positive, proactive, and flexible attitude
Experience with email marketing service providers like Bloomreach

Job Responsibility

Own and maintain the performance of 7 email trigger journeys (36 emails) each for US, AU, CA, including fixing bugs, monitoring deployments and benchmarking sends, and troubleshooting
Regularly update triggers in line with BAU (trade/promotional) activity, supporting key promotions, retail versioning, and new season creative
Uncover opportunities to optimize journeys through A/B testing across email, web experience and SMS and further segment journeys with offers and contact cadence tailored to Prospects, Reacts, Nursery and other key customer groups
Own weekly reporting & analysis for all email and SMS triggers journeys and lead monthly share outs with leadership
Monitor email & SMS deliverability and list hygiene to ensure optimal inbox placement
Support the US Retention team with ad hoc ‘trigger’ projects including the roll out SMS triggers that work in line with email and owning the retail e-receipts platform, Slip
Monitor industry best practices and competitor activity, using insights to drive strategy and/or propose new & innovative initiatives to grow the business
Ensure all customer facing communications are compliant, feature relevant product, accurate information, properly represents the brand, and generally contributes to a positive customer experience/journey
Collaborate with UK Retention Marketing, web and other cross functional teams to inform strategy and creative subject matter
introduce efficiencies wherever possible

What we offer

Competitive salary and excellent bonus scheme
Entrepreneurial environment
Staff Discount from 1st day at CT and The White Company
Hybrid working policy (3-4 days per week in office)
Charity and sustainability partnerships
Christmas and summer parties
CT Social Team events

Fulltime

Regional Sales Manager

We are working with a well-established, family-owned business in the foodservice...

Location

United Kingdom , North West

Salary:

Not provided

The People Co.

Expiration Date

Until further notice

Requirements

Experience in sales within foodservice, FMCG or a related sector
Strong commercial mindset with the ability to win and grow business
Enjoy both new business development and account management
Comfortable working independently in a field-based role
Hold a full UK driving licence and are open to regional travel
Knowledge of food products or the industry would be advantageous

Job Responsibility

Drive and deliver regional sales strategy to achieve growth targets
Build and grow relationships with foodservice customers including hotels, restaurants and catering businesses
Manage key accounts while identifying and converting new business opportunities
Work cross-functionally with internal teams to ensure service excellence and product alignment
Identify and deliver commercial opportunities across the region
Represent the business in client meetings and across the local market

Fulltime

Field Sales Representative (m/w/d) North/West - Germany

Location

Germany

Salary:

Not provided

Joseph Joseph

Expiration Date

Until further notice

Requirements

Strong background in sales/channel management as Field Sales Representative or comparable Retail experience
Bachelor/Master in business administration/economics or a comparable professional qualification or more than 7 years of Sales Experience
A clear history of successful sales management & business development
Strong established relationship and network within accounts/channels preferred, but not mandatory, if the willingness to approach people and develop networks is present
Experience of working within a premium branded business preferred
Adept at building and managing forecasts and budgets
Experience working with Fast Moving Consumer Goods (FMCG) or in a fast-paced environment
Experience of dealing with Regional or National key accounts/customers
Intercultural experience and experience working in project environments
Understanding of trade marketing including sales planning and promotions

Job Responsibility

Drive Independent specialists & physical stores across all channels and optimise existing commercial relationships
Pro-actively win new strategic account Trade Partners and Independent customers (GPK)
Support the Key Account Managers with their national customer chains (e.g. furniture, electrical retail, department stores & grocery)
Develop strong network and customer relationship to increase partners engagement and commitment to the brand
Increase sales and profitability by market strategy implementation, sales concept creation and active business management delivering strong sales pitch presentations
Achieve listings, create strong promotions, implement Planogram & POS strategies, optimize sales condition, reliably plan demand & solve customer problems in line with JJ’s brand & market strategy
Diligently work & efficiently communicate with internal stakeholders like trade marketing, customer service, demand planning, finance & controlling to ensure mutual understanding of customer needs and JJ’s go-to-market strategy requirements
Active participation and involvement in yearly agreement & pricing negotiations and actively document outcome and follow-up
Participation in Industry fairs (e.g. Ambiente, TrendSet, EK Live, etc.), specific events, and sales meetings
Constantly benchmark and collect market & shopper insights within your accounts and provide feedback to the Country Manager, Key Account Managers and the Global Headquarter in UK

What we offer

Competitive salary and holiday allowance
Company performance related bonus
An exclusive staff discount
Anniversary & long service award
Remote & Field Base working
Refer a Friend Scheme
Volunteer days
Team Recognition scheme
Holiday carry-over scheme

Fulltime

Select Country

Customer Service Representative - UK Market

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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