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Customer Service Representative - Romanian - Athens

Greece, Athens · Job Posted April 24, 2026
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Job Responsibility

  • Serve as the main point of contact via telephone, ensuring efficient call handling and clear, professional communication
  • Research and identify effective solutions to resolve customer issues or concerns
  • Serve as the first point of contact for business partners or clients, assisting with queries related to products, services, or account management
  • Provide accurate and complete information using appropriate tools, systems, and procedures
  • Maintain a high standard of customer service and contribute to a positive customer or partner experience
  • Collaborate with internal teams to ensure seamless communication and issue resolution.

Requirements

  • Fluent/Native in Romanian with strong proficiency in both written and spoken communication. As well as good proficiency in English.
  • High school diploma or equivalent qualification.
  • Minimum of 6 months experience in customer service, hospitality, retail, or a related field.
  • Strong communication and problem-solving skills with the ability to apply product or service knowledge effectively.
  • Proficiency with computers and customer service tools.
  • Reliable high-speed internet connection and a quiet workspace (for remote work)
  • Eligibility to work in Greece.

What we offer

  • Competitive compensation package, including a base salary
  • Relocation support
  • Comprehensive benefits package based on role
  • Supportive and accessible leadership committed to employee development
  • Inclusive and community-focused work environment that values giving back
  • Opportunities for career advancement and continuous learning
  • And many others!
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