Customer service representative

Front Desk Customer Service Representative

Promotes quality customer service and processes sales and registration transacti...

Location

United States , Aliso Viejo

Salary:

16.50 - 20.00 USD / Hour

Goldfish Swim School - Gilbride Management Group (GMG)

Expiration Date

Until further notice

Requirements

Ability to work with children
Excellent interpersonal communication and organizational skills
High school diploma or GED required
Some college preferred
Two years previous customer service and/or administrative office experience required
Intermediate level computer skills required using Word, Excel and other software systems

Job Responsibility

Answers telephones, responds to inquiries, takes messages and screens and directs phone calls in a professional manner
Processes student registrations using effective sales/customer service techniques
Schedules and manages birthday/pool parties
Supervises private party staff
Resolves customer concerns/complaints using a professional approach
Assists members with purchases of merchandise and vending
Greets parents and students as they report to the front desk
Checks in students on the attendance tracking system
Maintains cleanliness of the front desk area, Snack Shack area, changing areas, restrooms and observation area
Monitors Snack Shack area and provides guidance to Snack Shack staff

What we offer

401(k)
401(k) matching
Bonus based on performance
Company parties
Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Training & development
Leadership roles

Parttime

Front Desk Customer Service Representative

Promotes quality customer service and processes sales and registration transacti...

Location

United States , Arlington Heights

Salary:

14.00 - 16.00 USD / Hour

Goldfish Swim School - Gilbride Management Group (GMG)

Expiration Date

Until further notice

Requirements

Ability to work with children
Excellent interpersonal communication and organizational skills
Must pass background examinations (included with training)
High school diploma or GED required
Some college preferred
Two years previous customer service and/or administrative office experience required
Intermediate level computer skills required using Word, Excel and other software systems
CPR, First Aid and AED certification required

Job Responsibility

Answers telephones, responds to inquiries, takes messages and screens and directs phone calls in a professional manner
Processes student registrations using effective sales/customer service techniques
Schedules and manages birthday/pool parties. Supervises private party staff
Resolves customer concerns/complaints using a professional approach
Assists members with purchases of merchandise and vending
Greets parents and students as they report to the front desk
Checks in students on the attendance tracking system
Maintains cleanliness of the front desk area, Snack Shack area, changing areas, restrooms and observation area
Monitors Snack Shack area and provides guidance to Snack Shack staff
Checks voicemail and email correspondence and responds in a timely manner

What we offer

Leadership roles
Flexible hours
Great pay
Valuable work experience
Increased social opportunities
Future references/referrals
Paid training
Flexible shifts
Shout awards
Gift cards

Parttime

This position is responsible for handling inbound calls from customers, providin...

Location

Canada , Burlington

Salary:

60000.00 - 62000.00 CAD / Year

Randstad

Expiration Date

February 18, 2026

Requirements

High school diploma and two years experience
Knowledge in SAP ERP/CRM preferred
Proficient computer skills, including MS Word, Excel and Outlook
Good organizational, oral and written communication skills and strong attention to detail
Demonstrate ability to deal with customers politely and tactfully
Perform assignments by established deadlines and manage time effectively
A flexible attitude with proven experience of working independently or with other members of a sales team
Able to lift 30lbs individually and 50 lbs with additional support

Job Responsibility

Assist Customer Operations Manager on various sales related tasks and projects
Provide customer service, sales and technical product support to direct customers, distributors and WAGO Regional Sales
Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction
Receive requests for price quotations, purchase orders, order changes, adjustments, returns and cancellations directly from customers and distributors
Use SAP system to retrieve customer information, job status updates, stock and purchase order status and pricing
Communicate effectively with multiple department in order to resolve customer issues
Achieve and maintain rapport with customers and work to give them the best possible service. Deal with customers concerning matters which require some tact and resourcefulness
Interaction with other personnel in order to improve workflow, customer service and ensure on-time delivery
Support the warehouse periodically in receiving returned product and and keeping stock organized
Additional duties as required

What we offer

Annual performance and salary review
Monday - Friday 8:00am - 5:00pm with an hour lunch
2-3 weeks PTO
RRSP with 6% match
Full benefits (health, dental, etc.)
Work for a close knit team that is apart of a global organization

Fulltime

Senior Customer Service Representative

Under limited supervision, the Senior Customer Service Representative responds t...

Location

United States , Chicago

Salary:

Not provided

NAPA Auto Parts

Expiration Date

Until further notice

Requirements

Typically requires a high school diploma or GED
Five (5) or more years of related experience or an equivalent combination
Excellent communication skills including written, verbal, and listening
Ability to multi-task and time management skills required
Excellent computer skills
Excellent negotiation skills
Strong product knowledge
Reliability, organization, and attention to detail required

Job Responsibility

Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales)
Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters
May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries
Builds customer relationships to drive repeat business by relating to the customer and drive process improvements
Orders items to ensure appropriate inventory levels are maintained for customers
May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order
Expedites backorders
May pull inventory and prepare order for shipment to customer
Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory
Determines the most cost effective shipping method for customer orders

What we offer

Options for healthcare coverage
401(k)
Tuition reimbursement
Vacation
Sick pay
Holiday pay

Fulltime