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Customer Service Representative - English-speaking

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Bio-Rad Laboratories

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Location:
Hungary , Budapest

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

In order to support Bio-Rad and our successful future growth we are seeking a highly motivated and experienced individual to join our Customer Service team in Budapest. The successful candidate will have the opportunity to make significant contribution within our dynamic and growing international team.

Job Responsibility:

  • Ensure the following transactions are done to the highest standard, with accuracy and reducing transaction times within agreed timeframes: Order entry, order follow-up, stock information, backorder reports & invoicing, claim & return handling and crediting
  • Deal with customer calls and complaints effectively and professionally as per the service level agreement
  • Ensure case and call logging to a high quality standard with regular updates on cases until successful conclusion
  • Work collaboratively with Sales, Finance and other relevant internal stakeholders

Requirements:

  • Excellent communication skills in English, any additional language is advantageous
  • Strong customer services experience within a fast paced, corporate environment
  • Experience in a customer facing role, including order processing
  • Good MS Office skills
  • Knowledge of SFDC and SAP desired
  • Accurate and fast data entry skills
  • Excellent telephone manner
  • Excellent organisation skills

Nice to have:

Knowledge of SFDC and SAP

What we offer:
  • Life and accident insurance
  • Private Health Care Services – unlimited examinations, checkups in numerous specialties free of charge
  • Competitive salary and cafeteria
  • 100% commuting allowance for non Budapest residents
  • Annual bonus
  • Annual salary review
  • Marriage and childbirth allowance
  • School start allowance
  • Loyalty award
  • Employee Referral Program with remarkable referral bonus
  • All You Can Move contract possibility/Life1 gym facility usage
  • Hybrid working model (3 days onsite and 2 days home office)

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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