Customer Service Representative

Pharmacy Services Representative - Phone Agent

At CVS Health, we’re building a world of health around every consumer and surrou...

Location

United States , Honolulu

Salary:

17.00 - 34.15 USD / Hour

CVS Health

Expiration Date

Until further notice

Requirements

Customer service orientation and ability to adapt/respond professionally
High volume phone contact handling and verbal communication skills including active listening
Ability to capture necessary information from the patient discussion while multi-tasking and toggling between numerous computer applications
Ability to multi-task, prioritize and manage time effectively
Problem solving skills, conflict resolution, and ability to think under pressure
Use of empathy and patience when dealing with confused or irate customer
Attention to detail
H.S. Diploma or equivalent
Pharmacy Technician license/certificate based on specific assigned duties and State pharmacy requirements

Job Responsibility

Interact directly with customers to answer questions, solve problems, provide education, and maintain company’s reputation for high-quality service
Effectively handle incoming or outgoing phone calls to patients, clients, and other customers while proactively gaining patient and order information
Maintain working knowledge of insurance, health care, reimbursement-related requirements for dispensing, processing of new referrals, and providing customer education
Routine assessment and problem identification with appropriate escalation to a pharmacist

What we offer

Medical, dental, vision insurance
Supplemental benefits and discount programs
Sixteen paid days off
Ten paid holidays
Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
Wellness screenings
Tobacco cessation and weight management programs
Confidential counseling and financial coaching

Fulltime

Exciting opportunity to be a part of our Specialty Mail Order Pharmacy! As a Pha...

Location

United States , Mount Prospect

Salary:

17.00 - 31.30 USD / Hour

CVS Health

Expiration Date

Until further notice

Requirements

Valid Illinois Pharmacy Technician License
One year experience in a customer service role handling and resolving a high volume of complex customer needs over the phone
One year work experience with Windows-based applications like Windows, Microsoft Office, internet navigation, and email applications
One year computer keyboarding experience, skills and aptitude
Must reside in Illinois and live within 75 miles of Mount Prospect, IL

Job Responsibility

Provide telephone support to patients receiving life sustaining specialty drug therapy
Coordinate and process new patient medication orders and reorders, including verifying and reverifying benefits
Help patients with translating and entering in new or refill prescriptions into the pharmacy information system
Communicate and collect copay amounts
Obtain authorizations
Work with insurance companies, healthcare providers and/or internal teams to screen, identify, resolve and defer orders that have accounts receivable or clinical issues

What we offer

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
No-cost programs including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance

Fulltime

Customer Service Representative

This role requires providing telephone support for patients receiving specialty ...

Location

United States , Las Vegas

Salary:

17.00 - 28.46 USD / Hour

CVS Health

Expiration Date

Until further notice

Requirements

Valid/ Active Arizona Pharmacy Technician License
One year experience in a customer service role handling and resolving a high volume of complex customer needs over the phone
One year work experience with Windows-based applications like Windows, Microsoft Office, internet navigation, and email applications
One year computer keyboarding experience, skills and aptitude

Job Responsibility

Provide telephone support to patients receiving life sustaining specialty drug therapy
Coordinate and process new patient medication orders and reorders
Verify and reverify benefits
Translate and enter new or refill prescriptions into the pharmacy information system
Communicate and collect copay amounts
Obtain authorizations
Work with insurance companies, healthcare providers, and/or internal teams to resolve orders with accounts receivable or clinical issues
Interact with insurance companies, patients, and internal partners to ensure timely processing of specialty medications
Ensure that financial and clinical expectations are being met prior to fulfillment

What we offer

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs including wellness screenings, tobacco cessation, and weight management programs
Confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs

Fulltime

Pharmacy Technician II

Pharmacy Technician II is responsible for assisting the Pharmacist with filling ...

Location

United States , Chandler

Salary:

Not provided

Aspen Infusion

Expiration Date

Until further notice

Requirements

Preferred at least one (1) year of sterile compounding experience in a USP 797 compliant cleanroom OR one (1) year of aseptic preparation of infusion-related pharmaceuticals in a hospital or home infusion setting
USP 797 Sterile Compounding Training certificate or on-the-job training in sterile compounding is highly preferred
Organizational skills sufficient to maintain consistently accurate records
Ability to evaluate options and to make efficient decisions
Current license/certification as a Certified Pharmacy Technician
Current knowledge of all applicable state and federal pharmacy laws, rules and regulations
Computer skills that include proficiency with spreadsheets and use of the internet, as well as word processing, and efficient use of the internet and e-mail
Attendance/Punctuality
Customer Service
Dependability

Job Responsibility

Assisting the pharmacist by contacting patients over the phone to schedule routine medication refill deliveries, track lab results (for pharmacist review), fax all lab results (after review) to prescriber office, RX claim adjudication and other day to day activities under the direct supervision of the pharmacist
Support the clinical pharmacist by providing superior customer service to ensure timely delivery of patients' medication to their homes
Report any misconduct, suspicious or unethical activities to the Compliance Officer
Represent the company in a professional and courteous manner in all interactions with patients
Manage the daily schedule for patient deliveries, manage inventory, create delivery tickets with individualized patient supplies based on appropriate therapy
Assist with ongoing patients and also new admissions to review new referrals to ensure all necessary documentation is included prior to pharmacist review
Compound, dispense and package medications under the direction of the on-duty pharmacist
Ensure compliance with all licensure and federal, state, and local laws and regulations
observe the company’s policies on ‘’best practices’’
Assist in resolving patient concerns and complaints

Fulltime

New

Pharmacy Technician I Trainee

The Pharmacy Technician Trainee is responsible for assisting the Pharmacist with...

Location

United States , Chandler

Salary:

20.00 - 22.00 USD / Hour

Aspen Infusion

Expiration Date

Until further notice

Requirements

Organizational skills sufficient to maintain consistently accurate records
Ability to evaluate options and to make efficient decisions
Current license as a Pharmacy Technician Trainee
Current knowledge of all applicable state and federal pharmacy laws, rules and regulations
Computer skills that include proficiency with spreadsheets and use of the internet, as well as word processing, and efficient use of the internet and e-mail
Attendance/Punctuality
Customer Service
Dependability
Oral Communication
Teamwork

Job Responsibility

Report any misconduct, suspicious or unethical activities to the Compliance Officer
Represent the company in a professional and courteous manner in all interactions with patients
Ensure compliance with all licensure and federal, state, and local laws and regulations
observe the company’s policies on ‘’best practices’’
Assist in resolving patient concerns and complaints
Assume on-call responsibilities in accordance with company guidelines
Report product incidents as required in accordance with company policy
Participate in surveys conducted by authorized inspection agencies
Participate in the company’s Performance Improvement program as requested by the Performance Improvement Coordinator
Participate in company committees when requested

New

Senior Manager, Harry’s and Flamingo Go To Market

The Harry’s & Flamingo Go To Market (GTM), Sr. Manager, will be a key member of ...

Location

United States , New York

Salary:

118000.00 - 147500.00 USD / Year

Harry's

Expiration Date

Until further notice

Requirements

7+ years of experience in an analytical, strategic role such as management consulting, sales / trade strategy, or brand management
CPG/Retail experience required
Club channel experience highly valued
Demonstrated success collaborating and driving cross-functional consensus
Solution-oriented, curious and excited about digging into the details, developing expertise across brand, product, consumer insights, and retail strategy
Strategic mindset, able to see the forest and the trees
Analytical, data-driven, comfortable using numbers to tell a story
Creative problem-solver, excited about developing innovative approaches to go-to-market strategy
Excellent communication and presentation skills, comfortable and effective when presenting to senior leadership and cross-functional partners
Self-starter, confident, able to manage projects independently once onboarded

Job Responsibility

Partner with each sales channel lead, inclusive of Digital channels (DTC/ Amazon/ TikTok Shop) to understand retailer requirements, priorities, and sales fundamentals needed to bring Harry’s and Flamingo brand goals to life at their customer
Lead go-to-market strategy and planning for brand initiatives. Develop recommendations for where and how to win, with Price Pack Architecture and channel conflict risks in mind
Collaborate with the Harry’s and Flamingo brand team from early stages of product development through launch, specifically responsible for new product inputs. Act as the voice of the retailer in decisions on product, packaging, pricing, merchandising and promotion plans
Share timely updates on retailer decisions and feedback
Drive cross-functional recommendations and stakeholder alignment on how to launch new products, exit existing products, and manage long-term innovation roadmaps with brand priorities and growth plans in mind
Partner with brand, category analytics, and Sales leads to create compelling content across multiple external touchpoints with retailers as well as collaborate on big-picture strategy projects that will deepen our relationship with key retailers and enhance our selling capabilities
Stand up new processes and ways of working across Brand, Retail and Digital teams. Iterate and refine – always be on the lookout for opportunities to improve. Look around corners to find new opportunities or ideas that can help bring our business to the next level

What we offer

Medical, dental, and vision coverage
401k match
Equity in Mammoth Brands
Flexible time off and working hours
Wellness and L&D stipends
4 weeks sabbatical after 5 years, 6 weeks after 10 years, and 8 weeks after 15 years
20 fully paid weeks off for parents who give birth, or 16 fully paid weeks off for all other paths to parenthood
Fun IRL and virtual events including happy hours, team building events, and parties on our rooftop
Free products from all of our brands
Bagels on Wednesdays and lunch on Thursdays

Fulltime

New

Contracts Management Specialist

At Boeing, we innovate and collaborate to make the world a better place. We’re c...

Location

United States , El Segundo

Salary:

83300.00 - 122500.00 USD / Year

Boeing

Expiration Date

February 02, 2026

Requirements

Bachelor’s degree with 5+ years of contracts related experience – OR – Master’s degree with a 3+ years of contracts related experience
Knowledge of the FAR and DFAR, general knowledge of pre-award and post-award federal government contracting industry practices, techniques, and standards
Experience with various contract types, including cost plus, fixed price and time and materials required
Ability to demonstrate the skill and ability to perform moderately complex contracts administration tasks and support development of competitive proposals
Ability to develop solutions to a variety of problems of moderate scope and complexity and work under minimal supervision
This position requires an active U.S. Top Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active)

Job Responsibility

Interfacing with customers and business partners and conducting proposal preparation, contract negotiation, and contract administration within a portfolio of programs
Proposal preparation: examining proposal requirements, analyzing terms and conditions to evaluate risk, review Basis of Estimates (BOEs) for accuracy and completeness to provide for proper contract acquisition and fulfillment in accordance with company policies, legal requirements, and customer specifications
Contract administration: processing contractual documentation and reports, advising management of contractual rights and obligations, compilation and analyses of data and maintenance of historical information
Facilitating proper shipment, billing, and payment collection for deliveries and interfacing with DCMA as required
Preparing weekly and monthly reports and maintenance of assigned contracts
Duties may also include the preparation of proprietary information agreements, associate contractor agreements, export licenses/agreements and various types of memoranda
Understand and interpret FAR guidelines for specific contract types and manage flow downs

What we offer

medical
dental
vision
401k plan
Generous company match to your 401(k)
Industry-leading tuition assistance program pays your institution directly
Fertility, adoption, and surrogacy benefits
Up to $10,000 gift match when you support your favorite nonprofit organizations

Fulltime

New

Senior Project Management Specialist

At Boeing, we innovate and collaborate to make the world a better place. We’re c...

Location

United States , Huntsville

Salary:

118150.00 - 159850.00 USD / Year

Boeing

Expiration Date

January 21, 2026

Requirements

Bachelor’s degree or higher
More than 5 years of experience in Program or Project Management
More than 5 years of experience working with and partnering with cross-functional teams on projects and initiatives
Experience with RIO (Risk, Issues, and Opportunities) in project planning
Experience in interpreting data and presenting analysis and recommendations to management
Ability to obtain a U.S. Security Clearance
U.S. Citizenship

Job Responsibility

Leads, develops, coordinates, integrates, analyzes, and maintains integrated plans and schedules for complex projects, programs and change driven activities in accordance with project management industry
Leads studies/analysis (trend, variance, impact), reports, risk assessments and planning efforts to determine impacts, constraints involving product development, production rates, process improvement, program initiatives
Identifies risk and opportunity potential, develops mitigation planning and refines the business case
Develops and establishes lead time requirements
Facilitates and ensures integration of project/program plan, schedules, change and baseline management, processes, techniques considered to be best practice across the industry
Acts as primary project contact to establish key stakeholder requirements and project objectives
Directs all phases of projects or subsystems of major projects from inception through completion
Coordinates commitments with internal and external stakeholders to fulfill strategies

What we offer

Generous company match to your 401(k)
Industry-leading tuition assistance program pays your institution directly
Fertility, adoption, and surrogacy benefits
Up to $10,000 gift match when you support your favorite nonprofit organizations
health insurance
flexible spending accounts
health savings accounts
retirement savings plans
life and disability insurance programs
paid and unpaid time away from work

Fulltime

Customer Service Representative - Pharmacy Service Technician

CVS Health

Location:
United States , Chandler, AZ

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
May 16, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Customer Service Representative - Pharmacy Service Technician