Customer Service Representative - Order Management Job at Randstad (Vaudreuil-Dorion)

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Customer Service Representative - Order Management

As a true pillar of trust, you will bridge the gap between clients, the sales te...

Location

Canada , Vaudreuil-Dorion

Salary:

25.00 - 28.00 CAD / Hour

Randstad

Expiration Date

August 21, 2026

Requirements

1 to 2 years of experience in a customer service or logistics coordination role within a manufacturing or industrial distribution environment
Full professional fluency in both French and English (written and spoken)
Strong computer literacy, specifically with the Microsoft Office Suite
Practical knowledge or previous experience utilizing Epicor ERP software is considered a significant asset
Highly organized, proactive mindset with a strong sense of initiative, and the ability to comfortably manage a fluctuating daily workload (ranging from 2 to 50 orders per day)
Perfect bilingualism (French/English) is a mandatory requirement for this role

Job Responsibility

Managing and resolving customer inquiries received primarily via email as well as over the phone
Reviewing customer requests to prepare and deliver commercial quotes and pricing estimates in a timely fashion
Processing and entering customer orders accurately into the company's centralized management system
Collaborating daily with the purchasing department to verify inventory levels and coordinate incoming weekly stock
Monitoring freight shipments and tracking deliveries with carriers to proactively keep customers updated on their order status
Handling administrative support duties, including document management and systematic client file organization

What we offer

Competitive Compensation: Hourly wage established between $25.00 and $28.00 / hour, commensurate with experience
Path to Permanency: Guaranteed minimum 3-month temporary assignment (medical leave coverage) with a very high probability of transitioning into a permanent hire
Stable Work Schedule: 37.5 hours per week, Monday through Friday, promoting an excellent work-life balance
Welcoming Work Culture: Join an established team of 13 local employees where low turnover reflects a genuinely supportive and collaborative work environment
Structured Onboarding: Benefit from a comprehensive 2-week hands-on training program directly guided by a senior team member
Geographic Stability: Position based 100% on-site within modern commercial offices in Vaudreuil

Fulltime

French-speaking Customer Service Representative - Order Management

Are you ready to take charge of your career and contribute to a dynamic sales te...

Location

Hungary , Budapest

Salary:

Not provided

Bio-Rad Laboratories

Expiration Date

Until further notice

Requirements

Excellent communication skills in English and French
Strong customer services experience within a fast paced, corporate environment
Experience in a customer facing role, including order processing
Good MS Office skills
Knowledge of SFDC and SAP desired
Accurate and fast data entry skills
Excellent organization skills

Job Responsibility

Empower Transactional Success: ensuring smooth order entry and maintaining its quality
Order Management Master: handle orders from diverse channels like EDI, Esker, online, punchout, and customer-specific platforms
Customer-Centric Excellence: provide unwavering support to clients in the dedicated region, answering queries and ensuring orders are handled accurately
Innovate and Enhance: be at the forefront of process improvements, contributing innovative ideas to elevate customer experiences

What we offer

Life and accident insurance
Private Health Care Services – unlimited examinations, checkups in numerous specialties free of charge
Competitive salary and cafeteria
100% commuting allowance for non Budapest residents
Annual bonus
Annual salary review
Marriage and childbirth allowance
School start allowance
Loyalty award
Employee Referral Program with remarkable referral bonus

Customer Order Management Representative - Level II

Are you an experienced Customer Service or Order Management professional with a ...

Location

United Kingdom , Peterborough

Salary:

14.00 - 15.00 GBP / Hour

Randstad

Expiration Date

August 30, 2026

Requirements

2+ years of experience in a Customer Order Management (COM) or Customer Service (CS) role within a manufacturing or engineering environment
Solid understanding of or affinity for technical environments and processes
Exceptional written and verbal communication skills with the ability to manage diverse stakeholder relationships
Sharp eye for detail and the ability to navigate complex tracking and quality management systems

Job Responsibility

Act as the single point of contact for assigned customer accounts, managing the entire order lifecycle from setup and entry to tracking and logistics
Own and resolve complex customer inquiries and escalations through detailed research and cross-functional collaboration
Ensure accurate records are maintained and that all export/shipping documentation complies with relevant legislation and policies
Act as the bridge between customers and manufacturing locations for any quality or non-conformance claims
Prepare and distribute standard and customized internal and customer reports

Fulltime

Customer Service Representative / Order Entry Specialist

Our client in the manufacturing industry is seeking a Customer Service Represent...

Location

United States , Minneapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of customer service experience in a manufacturing, distribution, or industrial environment
Experience using Salesforce is required
Experience working within an ERP system is required
High attention to detail with strong accuracy in data entry and order processing
Ability to multitask and manage priorities in a fast-paced setting
Strong written and verbal communication skills
Proficiency with Microsoft Office, including Excel and Outlook

Job Responsibility

Enter and process a high volume of customer orders accurately in SAP
Manage order status, updates, changes, and shipment coordination to ensure timely delivery
Serve as the primary point of contact for customers regarding order inquiries, product availability, pricing, and delivery timelines
Use Salesforce to track customer interactions, update account information, and maintain detailed records
Work cross-functionally with sales, production, warehouse, and logistics teams to resolve order and service issues
Review and verify purchase orders, pricing, and product details for accuracy before order release
Troubleshoot and resolve customer concerns related to shipments, returns, backorders, and invoicing
Maintain accurate data across ERP systems and internal platforms

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Customer Service & Order Processing Representative

We are looking for a dependable Customer Service & Order Processing Representati...

Location

United States , Woodbridge

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of experience in order processing, customer support, or logistics coordination
Proficiency with Microsoft Office applications, including Outlook
Strong data entry and typing skills with a high level of accuracy and attention to detail
Ability to stay organized, prioritize effectively, and manage several orders or tasks simultaneously
Capable of working independently while remaining responsive and collaborative with teammates in different locations
Clear verbal and written communication skills for interacting with customers and internal teams
Comfortable following established procedures and contributing to a team-oriented work environment

Job Responsibility

Enter and manage customer orders accurately within the company’s order management system, ensuring all details are complete and up to date
Arrange transportation for outgoing shipments and help determine the most effective routing based on delivery needs
Partner with warehouse personnel and customers to coordinate shipping schedules, delivery updates, and order-related questions
Investigate transit-related damage issues and submit claims documentation to support timely resolution
Provide day-to-day assistance to the sales team and customers by responding to order inquiries and helping resolve service concerns
Maintain organized records and complete general administrative support tasks as needed within the office
Monitor multiple open orders at once, following through on deadlines and communicating status updates to relevant stakeholders

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Order Processing / Customer Service Representative

Robert Half is seeking a bilingual Spanish Order Processing / Customer Service R...

Location

United States , Opa-Locka

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

3+ years of experience in order processing, customer service, operations, or logistics support
Strong SAP experience required
Strong Microsoft Excel skills required
Excellent communication and organizational skills
Ability to multitask and prioritize in a fast-paced environment
Bilingual Spanish is a must

Job Responsibility

Receive and review customer orders, resolving discrepancies as needed
Process sales orders within SAP, ensuring accuracy in pricing, product configuration, and delivery timelines
Send order acknowledgements and communicate updates to customers
Coordinate with factories, purchasing teams, and warehouses to ensure timely delivery of products
Communicate shipment delays and provide status updates to customers
Arrange logistics and shipping in accordance with company guidelines
Create invoices and coordinate with the finance department regarding payment or credit issues
Provide customer support related to inventory availability, delivery dates, and product inquiries via phone and email
Maintain accurate order documentation and records
Assist with claims resolution related to delivered products

What we offer

Medical, vision, dental, and life and disability insurance
Company 401(k) plan

Fulltime

Repair & Service Customer Service Representative

Under close supervision, the Repair & Service- Customer Service Representative i...

Location

United States , Cleveland

Salary:

Not provided

Genuine Parts Company

Expiration Date

Until further notice

Requirements

High school diploma or GED
Zero to three years of related experience or an equivalent combination
Reliability, organization, and attention to detail
Strong communication skills including written, verbal, and listening
Ability to multi-task and time management skills
Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet

Job Responsibility

Responds to basic customer inquires regarding products, provides quotes, and handles order entry
Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales)
Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters
May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries
Builds customer relationships to drive repeat business by relating to the customer and drive process improvements
Orders items to ensure appropriate inventory levels are maintained for customers
May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order
Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory
Determines the most cost effective shipping method for customer orders
Partners with Account Representatives to ensure customer satisfaction

What we offer

Healthcare coverage options
401(k)
Tuition reimbursement
Vacation pay
Sick pay
Holiday pay

Fulltime

Repair and Service- Sr. Customer Service Representative

Under limited supervision, the Senior Customer Service Representative responds t...

Location

United States , West Monroe

Salary:

Not provided

Genuine Parts Company

Expiration Date

Until further notice

Requirements

Typically requires a high school diploma or GED
Five (5) or more years of related experience or an equivalent combination

Job Responsibility

Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales)
Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters
May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries
Builds customer relationships to drive repeat business by relating to the customer and drive process improvements
Orders items to ensure appropriate inventory levels are maintained for customers
May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order
Expedites backorders
May pull inventory and prepare order for shipment to customer
Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory
Determines the most cost effective shipping method for customer orders

What we offer

options for healthcare coverage
401(k)
tuition reimbursement
vacation pay
sick pay
holiday pay

Fulltime

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Customer Service Representative - Order Management

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