Customer Service Representative, Order Desk Job at Randstad (Boucherville)

Customer Service Representative

The primary function of this role is to provide technical support services to cu...

Location

United States , Tustin

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in Microsoft Excel and Microsoft Word is essential
Experience in a call center customer service environment is required
Ability to handle both inbound and outbound calls in a professional manner
Excellent customer service skills with a customer-first mindset
Strong data entry skills and attention to detail are required
Experience in order entry processes and systems
Ability to schedule appointments accurately and efficiently
Experience in email correspondence, with strong written communication skills
Must be able to answer inbound calls in a timely and professional manner
Proven track record of delivering high-quality customer service to clients

Job Responsibility

Provide technical support and call center services for a range of products from consumer electronics to professional medical equipment
Troubleshoot and repair systems in a lab or onsite for various clients
Utilize software and hardware to diagnose errors or technical problems and determine appropriate solutions
Manage, report, and complete service calls, RMAs, QA, and any service logistical and inventory control operation
Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution
Answer inbound calls and provide excellent customer service
Perform data entry tasks and manage email correspondence
Schedule appointments and perform order entry tasks

What we offer

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Fulltime

Sales and Customer Service Manager

Oversees the quality and success of the sales & service/front desk operations of...

Location

United States , Aliso Viejo

Salary:

22.00 - 27.00 USD / Hour

Goldfish Swim School

Expiration Date

Until further notice

Requirements

Ability to work with children
Excellent interpersonal communication and organizational skills
High school diploma or GED is required
Bachelor’s degree preferred
Two or more years previous customer service and/or administrative office experience required
Intermediate level computer skills required using Word, Excel and other software systems
Lifeguard, CPR/AED and First Aid certification required
Shallow water attendant highly recommended

Job Responsibility

Oversees the quality and success of the sales & service/front desk operations
Provides leadership, discipline and constructive feedback to Front Desk Representatives
Assists in directing and controlling the daily operations to ensure the school is running according to GSS standard operating procedures
Assists in the management of Front Desk staff
Provides training of Front Desk staff
Provides sales and marketing training
Trains and oversees private party staff
Gains a high level of knowledge and experience in the Links software
Holds monthly meetings with the Front Desk staff and Management
Provides a weekly summary of the Front Desk Notes

What we offer

401(k)
401(k) matching
Bonus based on performance
Company parties
Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Training & development
Leadership roles

Parttime

Customer Service Representative - Order Desk

Are you a solutions-oriented professional looking to grow your career in custome...

Location

Canada , Mississauga

Salary:

20.00 - 22.00 CAD / Hour

Randstad

Expiration Date

May 08, 2026

Requirements

Minimum of 2–3 years of experience as a Customer Service Representative - Order Desk or similar role
Exceptional attention to detail and accuracy when handling complex order specifications
Strong communication skills, both written and verbal, with a professional and friendly tone
Proficiency in ERP software like SAP and Microsft Dynamics as well as Microsoft Office Suite (Excel, Outlook)
Ability to multitask and prioritize effectively in a fast-paced manufacturing & logistics setting
Strong problem-solving skills and the ability to think critically under pressure
Demonstrated ability to manage 50+ orders daily with a high degree of accuracy
A reliable and proactive attitude toward supporting the customer care team

Job Responsibility

Manage the full order entry process from initial receipt to final delivery confirmation
Provide exceptional customer care by responding to inquiries regarding product availability, pricing, and shipping status
Process a high volume of orders accurately within the company's ERP system (SAP/Microsft Dynamics)
Liaise with the manufacturing & logistics department to ensure timely production and dispatch of goods
Resolve complex order issues, including returns, credits, and shipping delays, with a focus on client retention
Maintain up-to-date customer records and order history in the CRM database
Support the customer care management team with reporting on order trends and service level agreements

What we offer

Competitive hourly rate in the customer care field
Hybrid work environment - Tuesdays and Thurdays onsite
Equipment provided
Opportunity to work with an industry leader in manufacturing & logistics
Stable daytime hours with a focus on work-life balance
Professional development and training from a trusted partner like Randstad
Convenient Mississauga location with onsite parking
Opportunity for permanency

Fulltime

Customer Service Representative / Front Desk

Robert Half is partnering with a well-established, team-oriented company seeking...

Location

United States , Moline

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Strong customer service skills (phone and email communication)
High level of organization and attention to detail
Proficiency in Microsoft Office (Excel, Outlook, Word)
Ability to manage multiple systems and tasks simultaneously
Comfortable working in a small, collaborative team environment

Job Responsibility

Answer and direct incoming phone calls
manage voicemail and customer inquiries
Monitor and manage shared customer service and order inboxes
Enter customer orders and quotes accurately into the system
Generate sales quotes and supporting documentation (PDFs, pricing details, part numbers)
Provide order status updates and proof-of-delivery documentation to customers
Assist sales team with order entry and administrative support
Process credit card payments for occasional walk-in customers
Follow up on purchase orders and maintain organized filing systems

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Front Desk Administrative Coordinator

We are offering a long-term contract employment opportunity for a Front Desk Adm...

Location

United States , Honolulu

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 1 year of experience in a receptionist role or similar position within the Hospitality industry
Proficiency in using Microsoft Word, Microsoft Excel, and Microsoft Outlook
Proven experience in answering a multi-line phone system
Excellent customer service skills with a focus on satisfying the needs of guests and clients
Demonstrated ability to perform data entry tasks with a high level of accuracy
Skilled in writing and responding to email correspondence in a detail oriented manner
Strong interpersonal skills to interact effectively with team members and guests
Experience in organizing files in a systematic and orderly manner
Ability to schedule appointments efficiently and manage calendar events.

Job Responsibility

Serve as the primary contact for all visitors, providing a warm welcome and directing them as needed
Handle a multitude of tasks to ensure seamless office operations
Take responsibility for incoming calls, ensuring they are correctly directed to the appropriate departments
Execute data entry tasks efficiently, maintaining accuracy at all times
Regularly and accurately maintain both paper and electronic filing systems
Utilize excellent communication skills to represent the organization effectively
Perform vital clerical duties to support overall office operations
Use Microsoft Excel, Microsoft Outlook, and Microsoft Word to organize files and schedule appointments
Provide superior customer service, utilizing interpersonal skills to enhance the guest experience
Manage email correspondence, ensuring prompt and detail-oriented responses.

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Customer Service Representative

We are in search of a Customer Service Representative to be an integral part of ...

Location

United States , Valencia

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Demonstrated experience in a Customer Service Representative role or similar
Proficiency in managing customer service, including handling customer inquiries and complaints
Strong skills in email communications, with the ability to craft detail oriented, clear, and concise responses
Experience with order entry systems, demonstrating accuracy and efficiency
Ability to generate customer quotes, understanding the principles of pricing and discounts
Excellent verbal and written communication skills
Ability to work under pressure in a fast-paced environment
Strong problem-solving skills with the ability to handle difficult situations
High level of patience and empathy when interacting with customers
Ability to work independently as well as part of a team

Job Responsibility

Address customer inquiries and resolve issues through phone calls
Accurately process orders and licenses
Maintain detail-oriented correspondence with customers via email
Provide detailed product information to customers
Ensure accuracy in data entry to avoid errors
Work collaboratively with the team to deliver excellent customer service
Serve as a backup for answering front desk phones when necessary
Handle a fast-paced environment while multitasking
Be available to work overtime and weekends if necessary
Demonstrate proficiency in Word, Excel, and Adobe Acrobat

What we offer

medical, vision, dental, and life and disability insurance
company 401(k) plan

Customer Service Representative

The Customer Service Representative serves as a key point of contact for retail ...

Location

United States , Arlington

Salary:

Not provided

MMC Group LP

Expiration Date

Until further notice

Requirements

2 to 5 years of experience in a customer service or call center environment
Experience supporting retail or wholesale accounts is highly preferred
Seasonal décor, home goods, or related industry exposure is a plus
Strong proficiency in Microsoft Excel, Word, and PowerPoint
Highly organized with exceptional follow-through and attention to detail
Ability to multitask and manage deadlines in a fast-paced setting
Strong verbal and written communication skills
Effective problem-solving and customer resolution capabilities
Ability to work collaboratively in a team-oriented environment
High School Diploma or equivalent required

Job Responsibility

Answer incoming customer calls regarding product inquiries, pricing, ship dates, order status, returns, and damage claims
Respond to customer inquiries via email and web communication channels
Process returns, damage claims, and order adjustments accurately and efficiently
Place customer orders and update order details as needed
Make outbound calls to follow up on orders, clarify details, or provide updates
Partner cross-functionally with warehouse, sales, and operations teams to resolve customer concerns
Maintain accurate and up-to-date customer records within the CRM or customer service database
Provide order desk support during showroom market events

What we offer

Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits

Fulltime

Exhibitor Services Manager

Provides professional client services support while serving as the primary liais...

Location

United States , Cincinnati

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

Bachelor’s degree from an accredited four-year college or university
Four (4) years related experience and/or training in the public assembly industry in a supervisory or management position
Self-motivated with excellent interpersonal and communications skills
Ability to function and make decisions in a fast-paced high-pressure environment
Ability to multi-task within time constraints
Ability to work effectively in a service-oriented environment subject to frequently changing priorities
Must be able to respond calmly and make rational decisions when handling conflicts
Demonstrate knowledge in operational procedures, facility capabilities, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility
Must possess a thorough understanding of facility’s electrical, mechanical, HVAC and other systems
Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment

Job Responsibility

Provides professional client services support while serving as the primary liaison between clients and facility departments to oversee all aspects of facility operations related to events and exhibitor services
Supervises and coordinates the activities and operations for client services support while serving as the primary liaison between exhibitors and facility departments to process electrical, utilities, cleaning, and telecommunications orders
Effectively communicates these needs to the Utility Services Manager (USM), Exhibitor Services Coordinator, Electrical Engineer, sub-contracted electrical/engineering staff and the operations department
Job responsibilities also include on-site Exhibitor Services Desk coverage as required per event specifications
Requires a commitment to work a flexible and irregular work schedule according to specific event agendas and assignments, including lengthy hours, early mornings, late evenings, weekends, and holidays
Responsible for planning, coordinating & supervising the logistics of executing exhibitor service orders
Coordinate with Director of Event Service and Event Managers in customizing Exhibitor Kits
Process exhibitor service orders and provide show support while operating the Exhibitor Services Desk as needed during Trade and Consumer shows and some special events as warranted
Process credit card orders and record all money received for exhibitor services pre/present/post events
Process, distribute, and track all exhibitor services orders

What we offer

medical
dental
vision
life and disability insurance
paid vacation
401k plan

Fulltime

Customer Service Representative, Order Desk

Randstad

Location:
Canada , Boucherville

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
April 28, 2026

Expiration:
June 20, 2026

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Contract Type:Not provided

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Job Description:

Job Responsibility:

Requirements:

Nice to have:

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Job Posted:April 28, 2026

Expiration:June 20, 2026

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Job Posted:
April 28, 2026

Expiration:
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