Customer Service Representative

Location

Portugal , Lisbon

Salary:

Not provided

JUJUR

Expiration Date

Until further notice

Requirements

Native / fluent in Norwegian (C2) both verbal and written
Fluent in English (minimum B2 level)
Strong verbal and written communication skills across various platforms (phone, email, chat, social media)
Basic understanding of customer service principles and the ability to follow standard procedures
Ability to handle technical inquiries and troubleshoot common issues with guidance
Ability to quickly learn new software and technologies
Effective problem-solving skills and the ability to work collaboratively in a team-oriented environment
Organized, detail-oriented, and able to manage multiple tasks simultaneously
Willingness to learn and adapt in a fast-paced or evolving support environment

Job Responsibility

Handle customer interactions across various communication channels, including phone, email, live chat, and social media
Provide clear and accurate information in response to customer inquiries, following established company policies and procedures
Assist with general questions, product or service information, and basic technical support
Respond to incoming customer requests and accurately document relevant case details in the appropriate systems
Escalate complex or unresolved issues to the appropriate internal teams or higher-level support as necessary
Collaborate with colleagues and technical teams to resolve customer concerns and ensure proper case closure
Manage a personal queue of service tickets, prioritize tasks, and follow guidance from supervisors
Offer feedback to improve service processes and contribute to team knowledge sharing

What we offer

Opportunity to work with a leading global travel & tourism brand
Competitive salary with performance-based incentives
Professional growth opportunities within the BPO industry
Collaborative and supportive work environment
Access to exclusive travel perks and discounts

Fulltime

Multilingual Customer Service Specialist

Black Swans Exist is supporting a growing international medtech company in the s...

Location

Germany , Hamburg

Salary:

Not provided

Life Science Talent

Expiration Date

Until further notice

Requirements

Fluency in German and English is required
Fluency in one or more additional Northern European languages is highly attractive, particularly Dutch, Danish, Swedish, or Norwegian
Previous experience from customer service, order handling, sales support, administration, or a similar customer-facing role
Strong verbal and written communication skills
Good general IT skills, including Microsoft Outlook, Word, Excel, browsers, and Windows-based systems
Experience with ERP and/or CRM systems is an advantage
Ability to work from the Hamburg area
Availability for standard office hours, with flexibility when business needs require it

Job Responsibility

Acting as a primary contact for customers, partners, users/patients, and field representatives across Northern Europe
Handling customer inquiries by phone and email in a professional, empathetic, and service-oriented manner
Supporting customers with routine and more complex questions related to products, orders, deliveries, repairs, claims, and service processes
Managing inbound orders from receipt to correct processing and release
Handling invoices, administrative documentation, and related coordination with internal stakeholders
Supporting returns, warranty matters, repairs, rental equipment, loss and damage claims, and other service-related processes
Providing first-line technical support after relevant training
Working closely with country sales managers and field-based colleagues to support customers and commercial activities
Maintaining and updating customer records, pricing information, warranty registrations, and relevant customer data
Supporting outbound activities, mailings, product updates, and renewal-related initiatives in collaboration with sales

What we offer

German benefits package including pension contribution, local transport contribution, JobRad/bike leasing support, and access to corporate benefit discounts
Possibility of occasional home office after onboarding and training

Fulltime

Customer support representative

The Community Operations organization at Uber is responsible for delivering worl...

Location

Sweden , Stockholm

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

Norwegian language C1 level
English / Swedish language B2 level
Exceptional communication skills
Detail Oriented
Naturally Curious: openness to incorporating feedback, and dedication to the improvement of your craft.
Excellent Teammate: you collaborate internally or across functional/regional areas to get the best possible outcome.
An Owner: passionate and dedicated, you are deeply committed to taking Uber support to the next level and rising to the occasion to solve problems, big and small. You have the initiative to solve problems on your own.

Job Responsibility

Deliver high-quality service across multiple support platforms (email, chat, phone)
Be a passionate advocate for users while answering any questions that come your way
Show empathy to frustrated users while solving problems and addressing unsatisfactory experiences
Build loyalty among new users and get our early adopters to fall in love with Uber all over again
Triage issues and escalate them when necessary

Customer Success Manager

At Mercell, we're on a mission to revolutionize public procurement, making it ac...

Location

Salary:

Not provided

Mercell

Expiration Date

Until further notice

Requirements

Strong experience (ideally 3+ years) in customer success, account management, or a similar client-facing role within a SaaS environment
Experience working with public sector customers
Strong interpersonal and communication skills, capable of engaging with stakeholders at all levels
Demonstrated ability to manage multiple customer accounts efficiently and prioritize based on value and risk
Analytical and data-driven mindset with the ability to assess customer health and provide actionable recommendations
Familiarity with CRM/CS tools (i.e. Hubspot)
Fluency (written and spoken) in English and at least in one of the following languages: Swedish, Norwegian, Danish, Dutch, German, Finnish

Job Responsibility

Build and maintain strong, long-term relationships with a portfolio of buy side customers
Act as the main point of contact throughout the customer lifecycle from onboarding to renewal
Drive product adoption, ensuring customers achieve their desired outcomes with Mercell solutions
Proactively identify opportunities to enhance customer value, including risk mitigation and growth pathways
Collaborate with Sales, Product, Support, and other teams to ensure seamless customer experience and continuous improvement
Represent the Voice of the Customer internally, providing insights that influence product and service enhancements

What we offer

Hybrid work to support work-life balance
Health and insurance plans (may differ per country/office)
Pension plans
Paid parental leave
Social happenings
Competitive salary packages

Customer Success Manager

At Mercell, we're on a mission to revolutionize public procurement, making it ac...

Location

Salary:

Not provided

Mercell

Expiration Date

Until further notice

Requirements

Strong experience (ideally 3+ years) in customer success, account management, or a similar client-facing role within a SaaS environment
Experience working with public sector customers
Strong interpersonal and communication skills, capable of engaging with stakeholders at all levels
Demonstrated ability to manage multiple customer accounts efficiently and prioritize based on value and risk
Analytical and data-driven mindset with the ability to assess customer health and provide actionable recommendations
Familiarity with CRM/CS tools (i.e. Hubspot)
Fluency (written and spoken) in English and at least in one of the following languages: Swedish, Norwegian, Danish, Dutch, German, Finnish

Job Responsibility

Build and maintain strong, long-term relationships with a portfolio of buy side customers
Act as the main point of contact throughout the customer lifecycle from onboarding to renewal
Drive product adoption, ensuring customers achieve their desired outcomes with Mercell solutions
Proactively identify opportunities to enhance customer value, including risk mitigation and growth pathways
Collaborate with Sales, Product, Support, and other teams to ensure seamless customer experience and continuous improvement
Represent the Voice of the Customer internally, providing insights that influence product and service enhancements

What we offer

Hybrid work to support work-life balance
Health and insurance plans (may differ per country/office)
Pension plans
Paid parental leave
Social happenings
Competitive salary packages

Electrical Engineering Project Manager

We are seeking an Electrical Engineering Project Manager to oversee the overall ...

Location

Norway

Salary:

Not provided

Datalec Precision Installations

Expiration Date

Until further notice

Requirements

Extensive experience and knowledge in fibre network installations
PMP Certified or Equivalent: Project Management Professional (PMP) certification or equivalent is required
An Electrical degree, or a related field, is preferred. However, many years of trade experience will also be considered
Certified Data Centre Project Manager (CDCPM) or equivalent proven experience in data centres is desirable
Significant international experience
Minimum 5 years of experience in a similar role
Leadership and people management skills
Experience in management within the Construction and M&E environment
Sector and industry knowledge within the Data Centre and associated services environment
Proficiency in IT skills, including Microsoft suite (Word, Excel, MS Project, and PowerPoint)

Job Responsibility

Demonstrate strong Health and Safety leadership and compliance throughout all activities relating to the project on which you are working
Support the Senior Management and central H&S team by delivering clear and consistent communications
Deliver projects in line with ISO and business processes in aid to provide customers with a consistent delivery experience
Participate in bid activities that support the sales and proposal team and processes. To ensure that professional, profitable, and successful bids are delivered, meeting customer expectations
Manage pre-commencement activities in line with the business project delivery process. To maximise opportunities, efficiency and profitability in the delivery phase of the project. Review the project scope of work, including installation methods, to ensure the precise provision of the customer’s requirements
Supply chain engagement, maintaining relations and understanding escalation structure and processes to overcome barriers to resolve disputes or issues
Engagement with the commercial tea, ensuring Sub-contractor contracts and performance are implemented. Management/contracts management across the full operations
Working wwith the projectcommercial lead, identify and manage project risks and opportunities, ensuring that these are commercially mitigated or enhanced to provide a clear and up-to-date risk position
Lead the team to effectively manage the appointed specialist Sub-Contractors and ensure the work is being carried out safely, to the specification and programme. Develop effective, sustainable relationships with key sub-contractor organisations
Provide leadership for the project delivery team within the area of control, through clear provision of objectives, responsibilities, and accountabilities, managing performance accordingly. Offer guidance and feedback to maximise the performance of the team

What we offer

Accommodation & Visa support provided for eligible candidates

MEP Lead

We are seeking a highly skilled and experienced MEP Lead to join our team. You w...

Location

Norway

Salary:

Not provided

Datalec Precision Installations

Expiration Date

Until further notice

Requirements

Degree in Mechanical, Electrical or Building Services Engineering
PMP, Prince2 or equivalent project management certification
FSE training for electrical safety
Valid HSE card
Experience with Norwegian permitting and regulatory bodies (DSB, Arbeidstilsynet)
Minimum 5 years’ experience in MEP project delivery, ideally in data centres or mission-critical environments
Proven experience in leading multidisciplinary teams and managing subcontractors
Strong understanding of Norwegian HSE regulations and construction practices
Familiarity with BIM tools and digital construction platforms
Fluent in English

Job Responsibility

Lead and design, installation and commissioning of MEP systems (HVAC, electrical distribution, plumbing, fire protection)
Co-ordination of BIM teams to resolve design clashes and ensure seamless integration of MEP services
Oversee subcontractors and ensure adherence to technical specifications and project milestones
Ensure all MEP works comply with Norwegian building codes, Arbeidsmiljøloven (Working Environment Act), and Byggherreforskriften (Builder Regulations)
Develop and maintain HSE plans, risk assessments, and method statements in line with Norwegian standards
Ensure all site personnel hold valid HSE cards and follow internal control routines
Manager of MEP commission plans, testing procedures, and handover documentation
Conduct inspections and audits to ensure quality assurance and system performance
Liaise with clients, consultants, and internal teams to ensure clear communication and alignment
Provide regular progress updates and technical reports to senior management

What we offer

Accommodation & Visa support provided for eligible candidates

New

Support Worker

Job Description: Support Worker Pay: £14.50 Refer a Friend Scheme - £250 award...

Location

United Kingdom , Leeds

Salary:

14.50 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Have experience supporting individuals with autism and mental health needs
Understand trauma-informed care approaches
Can provide consistent, calm and reassuring support
Are able to recognise and respond sensitively to anxiety and compulsive behaviours
Can follow structured care plans and risk management strategies
Are confident working alongside external professionals where required
Experience in complex care, mental health, forensic or psychiatric settings
A strong understanding of autism and person-centred support
Ability to build trusting, therapeutic relationships
Confidence in working within structured support plans

Job Responsibility

Supporting a young woman with a diagnosis of Autism Spectrum Condition and Obsessive Compulsive Disorder (OCD), alongside a background of mental health and trauma-related needs
Enabling individuals to meet their personal goals, develop life and coping skills, form and maintain relationships and manage all aspects of daily life including personal care and medication, following PBS plans, care plans and risk assessments
Help build confidence and independence in daily living
Help express herself through creative and enjoyable activities
Help maintain emotional wellbeing and stability
Help engage safely in the community, including leisure activities
Help develop routines and structure that meet her needs
Help feel safe, understood and valued within her home

What we offer

£250 when you introduce a Friend (Refer a Friend Scheme)
Competitve Pay
Pension Enrolment
Standard Sick Pay
Free training
Weekly pay
Paid holiday
Ongoing Training / Coaching throughout your role
Opportunities to progress & develop

Fulltime

Select Country

Customer Service Representative - Norwegian

Job Responsibility

Requirements

What we offer

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