Customer Service Representative - Key Account Job at Assessfirst (Los Angeles)

Key Account Manager

The Key Account Manager is responsible for driving strategic growth by promoting...

Location

United States , Lewis Center

Salary:

Not provided

ATS Automation Tooling Systems Inc.

Expiration Date

Until further notice

Requirements

An associate degree in a technical field and 3+ years application/sales experience in a field service and/or a design engineer environment within the automation industry
Experience with business applications such as CRM and pipeline management
Goal-oriented with experience exceeding quotas and driving for results in a target-driven environment
5+ years of progressive experience in B2B sales, strategic account management, or business development within the industrial automation, capital equipment, or advanced manufacturing sectors
Demonstrated success in managing multi-site or global key accounts, delivering consistent revenue growth and strong customer retention
Proven ability to navigate complex sales cycles involving cross-functional teams, technical evaluations, and executive-level engagement
Experience landing net-new business in underpenetrated markets and expanding wallet share within strategic accounts
Exposure to working with enterprise tools and CRM systems (e.g., Salesforce) in a structured pipeline and account planning environment
Familiarity with global or multi-regional customer engagements, preferably across the US and Canada
Proven success in managing and expanding strategic customer accounts, especially in complex industrial environments

Job Responsibility

Develop and execute account and customer strategies considering specific needs and objectives that drive growth opportunities revenue in line with long-lasting sustainable growth expectations
Manage large, high-profile customer accounts / key accounts, while establishing strong relationships building with decision makers across the entire organization positioning ATS Industrial Automation as strategic partner to drive profitable sales with a focus on repeat business and ensuring project/program success
Develop and execute a strategy to penetrate new markets
Ensure sustainable bookings and margin growth, landing new customers and expanding existing customers
Run regular market assessments and employs trend analytics to develop robust strategies in a fast, transformative environment (market trends, new business models & opportunities)
Assist other account owners as needed
Establish successful and collaborative relationships with internal stakeholders and team members to develop the best solution for a customer
Employs functional and leadership skills to effectively coordinate cross-functional teams to ensure successful account execution
Establish and pro-actively engages strategic partnership networks within industry to learn latest market trends and competitor strategies
Visit customers’ sites as required to support the growth of the business and opportunities

What we offer

Flexible work schedules
Employee events
Free coffee beverages
Employee referral program
Safety shoe programs
Competitive starting salaries
Overtime pay eligibility
Paid vacation
Company paid short- and long-term disability and life insurance
Comprehensive health benefits

Fulltime

Digital Sales Representative Public accounts for 2 regions

This role has been designed as 'Onsite' with an expectation that you will primar...

Location

Spain , Barcelona

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

University or Bachelor's degree preferred
Detailed knowledge of key customer types or customers on given products
Typically 1-3 years quota carrying telesales experience
Inside Account experience of large commercial of moderate to large complexity
IT awareness and entry level solution development capability
Can differentiate between own offerings and what competitors offer using marketing information
Applies specialized knowledge to assess client's business and identify opportunities to extend current business in the account
Work as a member of a team in providing support and giving input regarding account opportunities
Ability to provide account planning support to sales team
Negotiation skills and ability to frame the value proposition for the customer

Job Responsibility

Coordinates/Owns account plans on one/multiple commercial accounts
Focuses on deals/opportunities and value and/or volume portfolio management, and selling a range of company products and solutions
Uses specialty to leverage existing opportunities in account
Establishes a professional working relationship with the IT organization at the client, and develops a core understanding of the unique business needs
Analyses and understands of win/loss results for owned accounts
Works with and leverages external partners to deliver solution sales
Utilizes the support of pre- sales and specialists, and depending on account coverage with inside sales to participate in or lead deal pursuit
Refers company volume products and certain value products to other specialists or partners as needed
Responsible for achieving/managing quota based on regional guidelines
Enters and is accountable for all opportunities in pipeline tools and processes

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Key Account Manager

We have an opportunity for a TAI (Trans Anal Irrigation) Key Account Manager to ...

Location

United Kingdom

Salary:

Not provided

Clinisupplies

Expiration Date

Until further notice

Requirements

Excellent communication and presentation skills
Experience in a sales role
Dynamic and driven
Desire to work in a target driven environment
Confident, articulate and a strong relationship builder
Highly self-motivated and tenacious and must be able to deliver sales results in a competitive environment
Well organised and able to plan weekly and monthly diary
Be able to operate independently, and also work within a team
Strong mindset and have the ability to be articulate yourself and bring others around to your way of thinking

Job Responsibility

Delivering and exceeding agreed sales targets for Aquaflush
Working closely with the Clinical team and Commercial Manager to establish product usage across the region through key commercial activities in conjunction with our clinical team
Representing the company at regional consumer events in order to develop relationships with key healthcare professionals in the areas of Bowel and Continence care
Supporting partnering Trusts with the provision, promotion and implementation of pathways for patients to access our services through our Care+/Nightingale+ programs within Nightingale Delivery service
Having excellent standards in territory / journey and business preparation and planning
Learning and then understanding the selling process
Developing a thorough understanding of both secondary and primary care within the NHS, and the changing face of the NHS
Developing a thorough understanding of the formulary process and ability to influence for positive positioning of Clinisupplies products
Developing an ability to function across all levels of the NHS, as well as within a sales culture team environment
Developing a thorough understanding of how a Dispensing Appliance Contractor operates

Fulltime

Key Account Manager

We have an opportunity for a TAI (Trans Anal Irrigation) Key Account Manager to ...

Location

United Kingdom , North and North West England

Salary:

Not provided

Clinisupplies

Expiration Date

Until further notice

Requirements

Excellent communication and presentation skills
Experience in a sales role
Dynamic and driven
Desire to work in a target driven environment
Confident, articulate and a strong relationship builder
Highly self-motivated and tenacious and must be able to deliver sales results in a competitive environment
Well organised and able to plan weekly and monthly diary
Be able to operate independently, and also work within a team
Strong mindset and have the ability to be articulate yourself and bring others around to your way of thinking

Job Responsibility

Delivering and exceeding agreed sales targets for Aquaflush
Working closely with the Clinical team and Commercial Manager to establish product usage across the region through key commercial activities in conjunction with our clinical team
Representing the company at regional consumer events in order to develop relationships with key healthcare professionals in the areas of Bowel and Continence care
Supporting partnering Trusts with the provision, promotion and implementation of pathways for patients to access our services through our Care+/Nightingale+ programs within Nightingale Delivery service
Having excellent standards in territory / journey and business preparation and planning
Learning and then understanding the selling process
Developing a thorough understanding of both secondary and primary care within the NHS, and the changing face of the NHS
Developing a thorough understanding of the formulary process and ability to influence for positive positioning of Clinisupplies products
Developing an ability to function across all levels of the NHS, as well as within a sales culture team environment
Developing a thorough understanding of how a Dispensing Appliance Contractor operates

Fulltime

Key Account Manager

We have an opportunity for a TAI (Trans Anal Irrigation) Key Account Manager to ...

Location

United Kingdom , West Midlands

Salary:

Not provided

Clinisupplies

Expiration Date

Until further notice

Requirements

Excellent communication and presentation skills
Experience in a sales role
Dynamic and driven
Desire to work in a target driven environment
Confident, articulate and a strong relationship builder
Highly self-motivated and tenacious and must be able to deliver sales results in a competitive environment
Well organised and able to plan weekly and monthly diary
Be able to operate independently, and also work within a team
Strong mindset and have the ability to be articulate yourself and bring others around to your way of thinking

Job Responsibility

Delivering and exceeding agreed sales targets for Aquaflush
Working closely with the Clinical team and Commercial Manager to establish product usage across the region through key commercial activities in conjunction with our clinical team
Representing the company at regional consumer events in order to develop relationships with key healthcare professionals in the areas of Bowel and Continence care
Supporting partnering Trusts with the provision, promotion and implementation of pathways for patients to access our services through our Care+/Nightingale+ programs within Nightingale Delivery service
Having excellent standards in territory / journey and business preparation and planning
Learning and then understanding the selling process
Developing a thorough understanding of both secondary and primary care within the NHS, and the changing face of the NHS
Developing a thorough understanding of the formulary process and ability to influence for positive positioning of Clinisupplies products
Developing an ability to function across all levels of the NHS, as well as within a sales culture team environment
Developing a thorough understanding of how a Dispensing Appliance Contractor operates

Fulltime

Key Account Manager

We have an opportunity for a TAI Key Account Manager to join our sales team. You...

Location

United Kingdom

Salary:

Not provided

Clinisupplies

Expiration Date

Until further notice

Requirements

Excellent communication and presentation skills
Experience in a sales role
Dynamic and driven
Desire to work in a target driven environment
Confident, articulate and a strong relationship builder
Highly self-motivated and tenacious and must be able to deliver sales results in a competitive environment
Well organised and able to plan weekly and monthly diary
Be able to operate independently, and also work within a team
Strong mindset and have the ability to be articulate yourself and bring others around to your way of thinking

Job Responsibility

Delivering and exceeding agreed sales targets for Aquaflush
Working closely with the Clinical team and Commercial Manager to establish product usage across the region through key commercial activities in conjunction with our clinical team
Representing the company at regional consumer events in order to develop relationships with key healthcare professionals in the areas of Bowel and Continence care
Supporting partnering Trusts with the provision, promotion and implementation of pathways for patients to access our services through our Care+/Nightingale+ programs within Nightingale Delivery service
Having excellent standards in territory / journey and business preparation and planning
Learning and then understanding the selling process
Developing a thorough understanding of both secondary and primary care within the NHS, and the changing face of the NHS
Developing a thorough understanding of the formulary process and ability to influence for positive positioning of Clinisupplies products
Developing an ability to function across all levels of the NHS, as well as within a sales culture team environment
Developing a thorough understanding of how a Dispensing Appliance Contractor operates

Fulltime

Airport Representative Team Leader

Our Customer Experience Airport Rep Team is an integral part of our business. Th...

Location

United Kingdom , Stansted

Salary:

30000.00 GBP / Year

TUI

Expiration Date

Until further notice

Requirements

Passionate about driving improved customer service and able to remain calm in high-pressure situations
experience in holding difficult conversations with customers and staff face-to-face
high standard of written and conversational communication with good attention to detail
ability to support a small team in resolving customer issues quickly and effectively
ability to make informed decisions and review/resolve simple escalated situations, often with tight deadlines
effective collaboration and networking skills
ability to work independently using your own initiative
confidence to escalate incidents where appropriate
ability to perform well in high pressure scenarios and multi-task
advocate for the wellbeing of customers and the team

Job Responsibility

Lead the shift, acting as the primary point of escalation and directing the team to where they are needed most
proactively attend to customers' needs and ensure the team is effectively managed in their day-to-day tasks
support the Customer Experience Airport Representatives and be a key contact for the Customer Operations Team, Ground Handling Agents, and Station Operations Coordinators at UK airports
solve issues on the spot, face-to-face, for customers on the day of travel, using pre-determined customer policies
work on a shift pattern basis (includes weekends, bank holidays, and nights) to support the wider Customer Operations Team
communicate incidents and customer trends daily to the Customer Operations Team and help the rep team find quick and efficient solutions
obtain and communicate data during daily operational disruptions
work at various UK airports as required, with pre-agreed petrol costs/expenses covered when not working at your pre-agreed base
always ensure the best possible level of customer care and service, balancing business and commercial needs
manage the team, keeping each staff member accountable for service delivered to customers

What we offer

Fantastic holiday benefits including discounts, special offers and the ability to purchase additional ‘TUI time off’
health and wellbeing support in five key areas – Financial, Health, Social, Community and Career
excellent rates with foreign exchange and discounts with retailers
discovery day – time to spend working at a local charity or community
pension scheme and life assurance

Fulltime

Airport Representative Team Leader

Our Customer Experience Airport Rep Team is an integral part of our business. Th...

Location

United Kingdom , Stansted

Salary:

30000.00 GBP / Year

TUI

Expiration Date

Until further notice

Requirements

Passionate about driving improved customer service and able to remain calm in high-pressure situations
Experience in holding difficult conversations with customers and staff face-to-face
High standard of written and conversational communication with good attention to detail
Ability to support a small team in resolving customer issues quickly and effectively
Ability to make informed decisions and review/resolve simple escalated situations, often with tight deadlines
Effective collaboration and networking skills, with the ability to work independently using your own initiative and the confidence to escalate incidents where appropriate
Ability to perform well in high pressure scenarios, multi-task and advocate for the wellbeing of customers and the team

Job Responsibility

Lead the shift, acting as the primary point of escalation and directing the team to where they are needed most
Proactively attend to customers' needs and ensure the team is effectively managed in their day-to-day tasks
Support the Customer Experience Airport Representatives and be a key contact for the Customer Operations Team, Ground Handling Agents, and Station Operations Coordinators at UK airports to ensure a seamless experience for our customers
Solve issues on the spot, face-to-face, for our customers on the day of travel, using pre-determined customer policies
Work on a shift pattern basis (includes weekends, bank holidays, and nights) to support the wider Customer Operations Team in responding to operational disruptions
Communicate incidents and customer trends daily to the Customer Operations Team and help the rep team find quick and efficient solutions
Obtain and communicate data during daily operational disruptions
Work at various UK airports as required, with pre-agreed petrol costs/expenses covered when not working at your pre-agreed base
Always ensure the best possible level of customer care and service, balancing business and commercial needs by monitoring your own monetary spend within your delegated authority
Manage the team, keeping each staff member accountable for their service delivered to customers

What we offer

Fantastic holiday benefits including discounts, special offers and the ability to purchase additional ‘TUI time off’
Health and Wellbeing support in five key areas – Financial, Health, Social, Community and Career
Excellent rates with foreign exchange and discounts with retailers
Discovery day – time to spend working at a local charity or community
Pension scheme and life assurance

Fulltime

Customer Service Representative - Key Account

Assessfirst

Location:
United States , Los Angeles

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 29, 2026

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