Customer Service Representative - Japanese

As a Customer Support Specialist (Data Breach Response), you will serve on the front lines of our incident response team, providing vital clarity and reassurance to affected individuals. Operating in a call center environment, your primary responsibility will be to answer incoming inquiries, address frequently asked questions (FAQs). This role requires an empathetic communicator who can remain calm under pressure, break down technical privacy details into easy-to-understand language, and strictly adhere to data security protocols. If you are resilient and someone who thrives in a high-stakes, supportive team environment, your skills are crucial to helping us restore customer trust.