Customer Service Representative III Job at Hubbell Incorporated (Greenville)

Customer Service Representative III

We are looking for a Customer Service Representative III to support appraisal re...

Location

United States , Baltimore

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience in residential real estate, appraisal review, property valuation, or a closely related field
Familiarity with the Baltimore real estate market and the ability to assess comparable sales data effectively
Working knowledge of residential appraisals, valuation methods, and comparative market analysis
Understanding of Fair Housing principles and applicable compliance considerations
Ability to recognize issues that warrant escalation and exercise sound judgment during file review
Strong written and verbal communication skills with attention to documentation accuracy
Proficiency in organizing case information, managing multiple reviews, and meeting deadlines

Job Responsibility

Examine incoming residential appraisal reports and assess whether the analysis and supporting market data appear reasonable and complete
Review comparable property information within the Baltimore, Maryland market to help determine when an appraisal can be processed and when it should be elevated for specialist review
Identify appraisal files that meet defined escalation criteria and route those cases to the appropriate city appraiser for further evaluation
Apply knowledge of residential real estate practices and comparative market analysis to support sound, well-documented decisions
Maintain clear records of appraisal review outcomes, supporting observations, and escalation decisions
Communicate with internal stakeholders regarding appraisal status, documentation needs, and review findings in a thorough and organized manner
Support consistent handling of appraisal submissions while observing fair housing requirements and related regulatory expectations

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Customer Service Center Representative III - Billing

Individual will perform a variety of assignments associated with customer billin...

Location

United States , Manchester

Salary:

52920.00 - 58800.00 USD / Year

EVERSOURCE

Expiration Date

Until further notice

Requirements

Excellent interpersonal skills
Excellent oral and written communication skills
Thorough knowledge of customer related procedures and policies
Excellent PC skills, including mouse navigation
Excellent keyboarding skills
Excellent analytical skills
Excellent decision-making skills
Excellent organizational skills
Flexibility
Dependability

Job Responsibility

Perform a variety of assignments associated with customer billing, such as adjustments, order entry, error processing, and the initiation of field investigations
Work under moderate supervision and exercise some judgment within a framework as established by supervision

Fulltime

Technical Customer Service Representative

As a Technical Customer Service Representative, you will focus on providing exce...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

ResMed

Expiration Date

Until further notice

Requirements

5 or more years of experience in a high volume customer service/call center managing calls and emails, preferably external customer-facing
Experience troubleshooting medical devices or Level 1 software applications support
Strong written and oral communication skills in English
Experience in using ERP (e.g. Oracle) and CRM (e.g. Sales Force Dotcom) applications, navigate multiple screens, and enter customer information/orders accurately
Experience supporting users from US, Canada, or ANZ is preferred

Job Responsibility

Provide technical support to ResMed’s internal and external customers and business partners focusing on software support, device support, and general customer education through calls and email cases
Provide order, returns, complaints, credit, and rental requests processing data entry for requests from customers, by phone, fax, email, and EDI transactions
Respond to customer inquiries and complaints in a professional manner
attempt to resolve complaints successfully in accordance with established guidelines
attempt to troubleshoot customers' problems
Inform supervision/management of all unresolved complaints
Document all technical inquiries and customer-reported problems in the ticketing system, including the nature of the support inquiry and the recommended resolution
Document customer transactions accurately in Oracle
Ensure pricing approval process is supported and works in compliance with Customer Service policies and procedures
Meet SLA, contact center QA standards, and other quality metrics

Fulltime

Accounts Receivable Representative: Iii

We are looking for an experienced Accounts Receivable Representative: III to sup...

Location

United States , Conyers

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in accounts receivable, billing, or related accounting support work
Strong customer service skills with the ability to manage inbound calls efficiently
Experience working with invoices, payment posting, check processing, and account reconciliation tasks
Proficiency with Microsoft Office applications and confidence using multiple software programs in a business environment
Ability to identify discrepancies, research account issues, and take appropriate steps toward resolution
Clear verbal and written communication skills with a detail-oriented and dependable approach
Solid computer skills and the ability to work effectively in an onsite office setting

Job Responsibility

Respond to inbound customer calls and provide timely support related to invoices, account balances, and payment concerns
Prepare, review, and maintain customer invoices to ensure billing information is accurate and properly documented
Apply payments, process checks, and update account records with careful attention to detail
Investigate account issues such as short payments, discrepancies, and overdraft-related concerns, then coordinate resolution as needed
Monitor outstanding receivables and follow up with customers to support timely collection activity
Use Microsoft Office and other business software to track transactions, maintain files, and communicate updates clearly
Partner with internal accounting teams to support daily accounts receivable functions and maintain organized records
Deliver detail-oriented customer service while handling sensitive financial information in an accurate and courteous manner

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan
free online training
competitive compensation

Pfs Representative Iii - Medicare Biller

Medicare Billing Specialist: Performs complex review and reconciliation of Medic...

Location

United States , Tucson

Salary:

Not provided

Tucson Medical Center

Expiration Date

Until further notice

Requirements

High School diploma or General Education Degree (GED)
Three (3) years of related experience, specific to role specialty such as medical billing or third-party collection, or customer service in a hospital, payer, or physician setting
Technical experience in CMS/Medicaid regulations and/or commercial payer billing requirements
Minimum three (3) years’ experience in a windows environment, including Excel
Relevant professional certification encouraged within 2 years
Knowledge of medical insurance practices and policies and regulations
Knowledge of HMO, PPO, and Indemnity third party billing guidelines
Knowledge of either UB04 hospital or CMS physician billing forms
Knowledge of government and non-government uniform billing guidelines
Knowledge of medical terminology and coding Related to hospital billing and/or professional billing such as revenue, CPT diagnosis codes, modifiers, occurrence codes, value codes, and the appropriate usage of these codes

Job Responsibility

Performs complex review and reconciliation of Medicare patient accounts
Communicates with Medicare regulatory or, state agencies, related to Medicare billing, collection or refund activities
Works independently to resolve problems and demonstrates complete understanding of payer requirements to ensure timely and accurate payment
Completes reconciliation and billing of accounts making independent decisions based on situations
Works directly with Finance Director on any Medicare payment discrepancies and works directly with Compliance on CMS Regulatory requirements
Works with Health Information Management (HIM) on coding issue and local coverage determination (LCD) issues
Assists management in maintaining or reducing account receivable (AR) days to meet industry standards and improve organizational cash flows
Ensures UB04 and HCFA 1500 claims and/or self-pay patient accounts are billed in a timely, complete, and accurate manner in accordance with appropriate guidelines
Provides information regarding patient accounts in response to inquiries, safeguarding confidential information in verbal replies and correspondence
Demonstrates understanding of the entire revenue cycle

Fulltime

Health insurance and authorization representative iii

Manages and provides financial account management for all urgent, emergent, and ...

Location

United States of America , Rochester

Salary:

19.62 - 26.49 USD / Hour

University of Rochester

Expiration Date

Until further notice

Requirements

High School diploma or equivalent and 2 years of related experience, preferably in a hospital setting required
Associate's degree preferred
Or equivalent combination of education and experience
High degree of professionalism and motivation with excellent communication and customer service skills required
Strong ability to multi-task and prioritize required
Flexibility to work weekends, other assigned hours required
Familiarity with Medical terminology required
Strong computer skills and ability to type 45 words per minute preferred

Job Responsibility

Manages and provides financial account management for all urgent, emergent, and pre-admission visits with a Surgery Admit and Inpatient/Outpatient levels of care
Coordinates all activities necessary to financially secure the defined case load through verifying insurances, requesting deposits for non-covered services and co-pays
Identifies complex problems, including but not limited to, authorizations, coordination of benefits, baby not on policy, Cobra entitlement, Medicare Lifetime Reserve days, and Medicare Advantage issues
Communicates, collaborates, and follows-up with patients, families, third-party payers, governmental agencies, employers, social work, financial case management, clinical team and contracting
Minimizes any delays from admission until the final bill is produced and any payer denials associated with the above
Reviews each visit for insurance history by utilizing the hospital system along with all third-party payer systems
Obtains benefits, pre-certification requirements, and/or completes notification of admissions
Documents demographic and insurance information in a timely, accurate manner in the hospital computer system, following department and hospital standards
Identifies and confirms uninsured and underinsured patients for appropriate referral to Financial Case Management for possible Medicaid application and/or Financial Assistance
Notifies and monitors patients for completion of adding newborns onto policy

Fulltime

Physician Support Representative III

Performs complex secretarial and administrative duties in a fast paced Outpatien...

Location

United States of America , Rochester

Salary:

19.62 - 26.49 USD / Hour

University of Rochester

Expiration Date

Until further notice

Requirements

High School diploma and 2 years of relevant experience required
Demonstrated customer relations skills required
Medical Terminology, experiences with surgical/appointment scheduling software (such as Flowcast), and electronic medical records preferred

Job Responsibility

Performs complex secretarial and administrative duties in a fast paced Outpatient Neurology Clinic
Responsible for scheduling multiple complex appointments across different departments within the hospital system
Answering incoming patient calls to schedule appointments and answer any non-clinical/ medical patient questions
Assisting patients with insurance review/ verification
Greets patients to initiate positive ambulatory experience
Acts as a back up to prior authorization and referral teams to obtain approval for testing and services
Provide administrative support to and coordination from all aspects of patient care for follow up and referral patients

Fulltime

Physician Support Representative III

Performs complex secretarial and administrative duties in a fast-paced environme...

Location

United States of America , Rochester

Salary:

19.62 - 26.49 USD / Hour

University of Rochester

Expiration Date

Until further notice

Requirements

High School diploma and 2 years of relevant experience required
Or equivalent combination of education and experience
Medical Terminology, experiences with surgical/appointment scheduling software (such as Flowcast), and electronic medical records preferred
Demonstrated customer relations skills required

Job Responsibility

Performs complex secretarial and administrative duties in a fast-paced environment supporting clinical, educational, and academic programs
Responsible for all clinic preparations, including but not limited to providers' time and calendar management while optimizing provider-patient schedule, coordination of patient care, and information/data support
Serves as primary contact for provider(s)
Manages provider(s) calendar and prioritizes appointments and meetings based on provider preferences
Chooses and recommends among competing demands
Examines the clinical schedule(s) on a continuous basis to identify opportunities for optimizing the time and effort of providers
Finds missing orders and sends them for review and approval
Anticipates needs of insurance companies by gathering all necessary information for referrals and prior authorizations
Applies provider preferences and protocols in selecting multiple possibilities to execute and/or delegate follow-up actions based on the provider’s patient notes
Composes, edits, and obtains signatures for non-routine letters of correspondence related to appeals on denied claims, including compiling all necessary information and drafts for provider signature

Fulltime

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Customer Service Representative III

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