Customer Service Representative - Front Desk Job at The Stafford Gray Group (Lake Angelus)

Front Desk Customer Service Representative

The Front Desk Customer Service Representative promotes exceptional customer ser...

Location

United States , Hudson

Salary:

14.00 - 17.00 USD / Hour

Goldfish Swim School

Expiration Date

Until further notice

Requirements

Ability to work with children
Excellent communication and organizational skills
High energy and a sales-driven mindset
Strong work ethic and ability to handle rejection positively
Previous sales experience preferred, but not required
High school diploma or GED required
Some college preferred
Two years of customer service and/or administrative office experience preferred
Intermediate computer skills required, including Word, Excel, and other software systems
CPR, First Aid, and AED certifications preferred

Job Responsibility

Provide WOW customer service to our members and families
Assist with class scheduling and billing
Work in a sales capacity to sell new memberships
Conduct cold and warm calls to potential customers to promote memberships and services
Follow up with leads from inquiries, website sign-ups, and previous customers
Handle objections professionally while helping families understand the benefits of our programs

What we offer

Dental insurance
Employee discounts
Flexible schedule
Free food & snacks
Free uniforms
Health insurance
Opportunity for advancement
Training & development
Vision insurance
Paid on-the-job training

Parttime

Front Desk / Customer Service Representative

Promotes quality customer service and processes sales and registration transacti...

Location

United States , Marlborough

Salary:

15.00 - 18.00 USD / Hour

Goldfish Swim School

Expiration Date

Until further notice

Requirements

Ability to work with children
Excellent interpersonal communication and organizational skills
Must be open to cross training and teaching swim lessons
Must be at least 18 years of age or older
High school diploma or GED required
Two years previous customer service and/or administrative office experience required
Intermediate level computer skills required using Google, Excel and other software systems

Job Responsibility

Answers telephones, responds to inquiries, takes messages and screens and directs phone calls in a professional manner
Conducts sales calls for prospective members
Processes student registrations using effective sales/customer service techniques
Schedules and manages birthday/pool parties
Resolves customer concerns/complaints using a professional approach
Assists clients with purchases of merchandise and vending
Greets parents and students as they report to the front desk
Checks in students on the attendance tracking system
Maintains cleanliness of the front desk area, snack shack area, changing areas, restrooms, and observation area
Updates informational displays with accurate and timely promotions and literature

What we offer

Paid on-the-job training
Flexible scheduling
Growth opportunities
Competitive Pay
Valuable work experience
Increased social opportunities
Future references/referrals
Monthly paid training

Parttime

Customer Service Front Desk Representative

Saving and changing lives, every single day. We have a mission to teach kids how...

Location

United States , Fitchburg

Salary:

15.00 - 17.00 USD / Hour

Goldfish Swim School

Expiration Date

Until further notice

Requirements

Ability to work with children
Excellent communication and organizational skills
High energy
Strong work ethic
Must pass background examinations prior to training

Job Responsibility

Provide WOW! Customer Service to our members
Assist with class scheduling and billing
Work in a sales capacity to sell new memberships
Assist in keeping the facility clean for our members

What we offer

Cash and Retail Performance Incentives
Employee discounts
Training & development
Competitive salary
Flexible schedule
Free food & snacks
Paid on-the-job training
Flexible scheduling
Culture driven company
Employee recognition programs

Parttime

Front Desk Customer Service Representative

Promotes quality customer service and processes sales and registration transacti...

Location

United States , North Canton

Salary:

14.50 - 17.00 USD / Hour

Goldfish Swim School

Expiration Date

Until further notice

Requirements

High school diploma or GED
Some college preferred
Two years previous customer service and/or administrative office experience required
Intermediate level computer skills required using Word, Excel and other software systems
CPR, First Aid and AED certification required

Job Responsibility

Answers telephones, responds to inquiries, takes messages and screens and directs phone calls in a professional manner
Processes student registrations using effective sales/customer service techniques
Schedules and manages birthday/pool parties
Supervises birthday party staff
Resolves customer concerns/complaints using a professional approach
Assists clients with purchases of merchandise and vending
Greets parents and students as they report to the front desk
Checks in students on the attendance tracking system
Maintains cleanliness of the front desk area, snack shack area, changing areas, restrooms, and observation area
Monitors snack shack area and provides guidance to snack shack staff

What we offer

Dental insurance
Employee discounts
Flexible schedule
Free food & snacks
Free uniforms
Health insurance
Opportunity for advancement
Training & development
Vision insurance
Paid training

Parttime

Front Desk Customer Service Representative

Promotes quality customer service and processes sales and registration transacti...

Location

United States , Sugar Land

Salary:

Not provided

Goldfish Swim School

Expiration Date

Until further notice

Requirements

Ability to work with children
Excellent interpersonal communication and organizational skills
Must pass background examinations (included with training)
Age requirement +18
High school diploma or GED required
Some college preferred
Two years previous customer service and/or administrative office experience required
Intermediate level computer skills required using Word, Excel and other software systems
CPR, First Aid and AED certification required

Job Responsibility

Answers telephones, responds to inquiries, takes messages and screens and directs phone calls in a professional manner
Processes student registrations using effective sales/customer service techniques
Schedules and manages birthday/pool parties. Supervises private party staff
Resolves customer concerns/complaints using a professional approach
Assists members with purchases of merchandise and vending
Greets parents and students as they report to the front desk
Checks in students on the attendance tracking system
Maintains cleanliness of the front desk area, Snack Shack area, changing areas, restrooms and observation area
Monitors Snack Shack area and provides guidance to Snack Shack staff
Checks voicemail and email correspondence and responds in a timely manner

What we offer

Leadership roles
Flexible hours
Great pay
Valuable work experience
Increased social opportunities
Future references/referrals
Paid training
Flexible shifts
Advancement opportunities
Shout awards

Parttime