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Customer Service Representative - French

Greece, Athens · Job Posted April 24, 2026
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Job Description

Position: Customer Service Representative. Location: Athens, Greece. Work model: On-site, 100%. Employment type: fixed term (5 month contract).

Job Responsibility

  • Serve as the main point of contact via telephone, ensuring efficient call handling and clear, professional communication
  • Research and identify effective solutions to resolve customer issues or concerns
  • Serve as the first point of contact for business partners or clients, assisting with queries related to products, services, or account management
  • Provide accurate and complete information using appropriate tools, systems, and procedures
  • Maintain a high standard of customer service and contribute to a positive customer or partner experience
  • Collaborate with internal teams to ensure seamless communication and issue resolution.

Requirements

  • Fluent/Native in French (C1 level), with strong proficiency in both written and spoken communication. As well as good proficiency in English
  • High school diploma or equivalent qualification
  • Minimum of 6 months experience in customer service, hospitality, retail, or a related field
  • Strong communication and problem-solving skills with the ability to apply product or service knowledge effectively
  • Proficiency with computers and customer service tools
  • Reliable high-speed internet connection and a quiet workspace (for remote work)
  • Eligibility to work in Greece.

What we offer

  • Competitive compensation package, including a base salary
  • Relocation support
  • Comprehensive benefits package based on role
  • Supportive and accessible leadership committed to employee development
  • Inclusive and community-focused work environment that values giving back
  • Opportunities for career advancement and continuous learning.

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