Customer Service Representative-Data Entry, CVS Health

CVS Health

Location:
United States, Franklin, Tennessee

Category:
Customer Service

Contract Type:
Not provided

Salary:

17.00 - 28.46 USD / Hour

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Job Description:

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Job Responsibility:

Data entering new applications as well as working on requests to data enter new information on existing policies
Escalate customer concerns/issues to leadership for resolution when appropriate
Work paper applications sent in by Conduent that have been omitted in the system
Enter and respond to email requests within 24 to 48 hours of receipt
Collaborate with team members to streamline data entry processes

Requirements:

1-3 Years Data Entry
Excellent attention to detail and accuracy
Excellent typing skills with high accuracy
Responsible for accurately inputting and updating data into various systems
Excellent communication skills both written and verbal
Maintain data integrity by ensuring proper data management practices are followed
Handle sensitive information with discretion and confidentiality
Ability to work independently and with a team to meet deadlines
Microsoft Office Suite programs

Nice to have:

Healthcare or Insurance experience preferred
Self-directed, problem solve, execution focus
Strong accountability and ownership
Ability to multi-task in a fast-paced environment

What we offer:

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:
June 12, 2025

Expiration:
June 24, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Customer Service Representative-Data Entry