Customer Service Representative

Customer Service Representative - Channel Partner

In this role, you will be responsible for activities and processes that help the...

Location

Hungary , Budapest

Salary:

Not provided

Bio-Rad Laboratories

Expiration Date

Until further notice

Requirements

Excellent communication skills in English and French
Strong customer services experience within a fast paced, corporate environment
Experience in a customer facing role, including order processing
Good MS Office skills
Knowledge of SFDC and SAP desired
Accurate and fast data entry skills
Excellent telephone manner
Excellent organization skills

Job Responsibility

Ensure the following transactions are done to the highest standard, with accuracy and reducing transaction times within agreed timeframes: Order entry, order follow-up, stock information, backorder reports & invoicing, claim & return handling and crediting
Deal with customer calls and complaints effectively and professionally as per the service level agreement
Ensure case and call logging to a high-quality standard with regular updates on cases until successful conclusion
Work collaboratively with Sales, Finance and other relevant internal stakeholders

What we offer

Life and accident insurance
Private Health Care Services – unlimited examinations, checkups in numerous specialties free of charge
Competitive salary and cafeteria
100% commuting allowance for non Budapest residents
Annual bonus
Annual salary review
Marriage and childbirth allowance
School start allowance
Loyalty award
Employee Referral Program with remarkable referral bonus

New

We are looking for a Customer Service Representative to join a collaborative tea...

Location

United States , Mount Pleasant

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in customer service, call center support, order entry, or a similar client-facing role
Ability to troubleshoot customer issues and provide technical assistance in a clear, patient, and solution-oriented manner
Strong written and verbal communication skills with the ability to explain information to a wide range of customers
Excellent organizational skills with the ability to manage multiple priorities, maintain accuracy, and meet deadlines
Calm, detail-oriented approach when handling challenging situations or escalated concerns
Proven ability to work collaboratively, build trust with colleagues, and contribute positively to a team environment
Strong attention to detail, sound judgment, and effective problem-solving skills
Adaptability and willingness to learn new products, procedures, and tools in a fast-paced setting

Job Responsibility

Provide timely, attentive assistance to customers across phone, email, and other service channels, ensuring each interaction is handled with care and accuracy
Guide customers and internal teams on product solutions, including printers, inks, software, and design-related tools, to help resolve questions effectively
Investigate complex or escalated service issues, identify the right path to resolution, and coordinate with appropriate teams to restore customer confidence
Partner with engineering, product, design, growth, and sales teams to share customer feedback and improve the overall support experience
Monitor assigned cases closely, communicate updates clearly, and follow through until issues are resolved or properly reassigned
Build and maintain strong knowledge of current offerings as well as newly introduced products to support accurate troubleshooting and recommendations
Contribute to team service goals by helping maintain response standards, customer satisfaction levels, and consistent support quality
Support continuous improvement by identifying patterns in customer concerns and suggesting practical ways to enhance processes, service, and product usability

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Fulltime

New

Customer Service Representative

We are looking for a Customer Service Representative to join a paper and packagi...

Location

United States , De Soto

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in customer service, preferably in an order processing, order entry, or account support environment
Ability to manage multiple customer requests while maintaining accuracy and attention to detail
Strong communication skills with the ability to interact positively and professionally with customers and internal teams
Proven ability to remain calm under pressure and resolve issues with a thoughtful, problem-solving approach
Experience supporting inbound calls and general customer inquiries in a fast-paced setting
Comfort working cross-functionally with sales or other departments to meet customer expectations
Availability to work permanent hours in an office setting four days per week

Job Responsibility

Manage customer orders from initial entry through completion, ensuring information is accurate and processed in a timely manner
Update existing orders as customer needs change and confirm adjustments are reflected correctly in internal records
Track open orders and proactively communicate status updates, timelines, and issue resolution to customers
Maintain accurate order and account details within Oracle and other business systems as needed
Partner closely with the sales team and other internal stakeholders to coordinate customer requests and support account activity
Respond to inbound customer inquiries with professionalism, empathy, and a service-oriented mindset
Handle concerns and unexpected issues with composure, identifying practical solutions that support both the customer and the business
Contribute to a positive customer experience through consistent follow-up and clear communication across phone and email channels

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

New

Customer Service Representative

We are looking for a Customer Service Representative to join a paper and packagi...

Location

United States , DeSoto

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in customer service, preferably in an order processing, order entry, or account support environment
Ability to manage multiple customer requests while maintaining accuracy and attention to detail
Strong communication skills with the ability to interact positively and professionally with customers and internal teams
Proven ability to remain calm under pressure and resolve issues with a thoughtful, problem-solving approach
Experience supporting inbound calls and general customer inquiries in a fast-paced setting
Comfort working cross-functionally with sales or other departments to meet customer expectations
Availability to work permanent hours in an office setting four days per week

Job Responsibility

Manage customer orders from initial entry through completion, ensuring information is accurate and processed in a timely manner
Update existing orders as customer needs change and confirm adjustments are reflected correctly in internal records
Track open orders and proactively communicate status updates, timelines, and issue resolution to customers
Maintain accurate order and account details within Oracle and other business systems as needed
Partner closely with the sales team and other internal stakeholders to coordinate customer requests and support account activity
Respond to inbound customer inquiries with professionalism, empathy, and a service-oriented mindset
Handle concerns and unexpected issues with composure, identifying practical solutions that support both the customer and the business
Contribute to a positive customer experience through consistent follow-up and clear communication across phone and email channels

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

Customer Service Representative

We are looking for a Customer Service Representative to join our team in Louisvi...

Location

United States , Louisville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in customer service, call center support, or a similar client-facing role
Ability to perform accurate order entry and manage detailed information with a high level of precision
Comfortable handling inbound calls and responding to customer questions in a courteous and attentive manner
Experience supporting customers through both inbound and outbound communication channels
Strong verbal and written communication skills with a customer-focused approach
Ability to coordinate effectively with cross-functional teams to support timely service and order completion
Solid organizational skills and the ability to manage multiple tasks in a fast-paced environment

Job Responsibility

Process customer purchase requests accurately and keep order information current within company systems
Respond to customer inquiries by sharing confirmations, shipping progress, and expected delivery details in a timely manner
Partner with warehouse and logistics personnel to help ensure orders are prepared and delivered correctly and on schedule
Address service concerns with professionalism, working toward prompt and effective resolution of issues or complaints
Maintain organized customer account records and update contact or account details as needed
Provide internal teams with customer-related data and supporting documentation to assist day-to-day operations
Recognize repeated service challenges or workflow gaps and share improvement ideas with management
Follow established company guidelines related to safety, service quality, and operational compliance at all times

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Customer Service Representative

We are seeking a highly skilled Customer Service Representative to lead and elev...

Location

United States , Alpharetta

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

5+ years of customer service experience, including leadership or management responsibility
Strong leadership, team-building, and employee development skills
Excellent verbal and written communication skills
Proven ability to manage escalations and resolve customer issues with professionalism
Experience using CRM and customer support platforms
Strong analytical and problem-solving abilities
Ability to manage multiple priorities in a fast-paced environment

Job Responsibility

Lead, coach, and develop a customer service team to achieve performance and service goals
Oversee daily customer support operations across phone, email, chat, and other service channels
Monitor customer interactions to ensure quality, professionalism, and timely issue resolution
Analyze service metrics, customer feedback, and team performance to identify trends and improvement opportunities
Establish and enforce customer service policies, procedures, and best practices
Handle escalated customer concerns and resolve complex service issues effectively
Partner with cross-functional teams to improve the customer journey and address recurring problems
Develop staffing plans, schedules, and workflows to maintain service levels
Train team members on systems, products, communication standards, and service expectations
Prepare reports and present insights on customer satisfaction, service efficiency, and operational performance

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

Customer Service Representative

Location

United States , Decatur

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

5+ years of customer service experience, including leadership or management responsibility
Strong leadership, team-building, and employee development skills
Excellent verbal and written communication skills
Proven ability to manage escalations and resolve customer issues with professionalism
Experience using CRM and customer support platforms
Strong analytical and problem-solving abilities
Ability to manage multiple priorities in a fast-paced environment

Job Responsibility

Lead, coach, and develop a customer service team to achieve performance and service goals
Oversee daily customer support operations across phone, email, chat, and other service channels
Monitor customer interactions to ensure quality, professionalism, and timely issue resolution
Analyze service metrics, customer feedback, and team performance to identify trends and improvement opportunities
Establish and enforce customer service policies, procedures, and best practices
Handle escalated customer concerns and resolve complex service issues effectively
Partner with cross-functional teams to improve the customer journey and address recurring problems
Develop staffing plans, schedules, and workflows to maintain service levels
Train team members on systems, products, communication standards, and service expectations
Prepare reports and present insights on customer satisfaction, service efficiency, and operational performance

What we offer

Medical insurance
Vision insurance
Dental insurance
Life insurance
Disability insurance
401(k) plan
Free online training

Fulltime

Customer Service Representative

We are seeking a highly skilled Customer Service Representative to lead and elev...

Location

United States , Smyrna

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

5+ years of customer service experience, including leadership or management responsibility
Strong leadership, team-building, and employee development skills
Excellent verbal and written communication skills
Proven ability to manage escalations and resolve customer issues with professionalism
Experience using CRM and customer support platforms
Strong analytical and problem-solving abilities
Ability to manage multiple priorities in a fast-paced environment

Job Responsibility

Lead, coach, and develop a customer service team to achieve performance and service goals
Oversee daily customer support operations across phone, email, chat, and other service channels
Monitor customer interactions to ensure quality, professionalism, and timely issue resolution
Analyze service metrics, customer feedback, and team performance to identify trends and improvement opportunities
Establish and enforce customer service policies, procedures, and best practices
Handle escalated customer concerns and resolve complex service issues effectively
Partner with cross-functional teams to improve the customer journey and address recurring problems
Develop staffing plans, schedules, and workflows to maintain service levels
Train team members on systems, products, communication standards, and service expectations
Prepare reports and present insights on customer satisfaction, service efficiency, and operational performance

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training

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Customer Service Representative - Channel Partner

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Customer Service Representative - Channel Partner

Customer Service Representative - Channel Partner

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