Customer Service Representative

Customer Service Representative - Channel Partner

In this role, you will be responsible for activities and processes that help the...

Location

Hungary , Budapest

Salary:

Not provided

Bio-Rad Laboratories

Expiration Date

Until further notice

Requirements

Excellent communication skills in English and French
Strong customer services experience within a fast paced, corporate environment
Experience in a customer facing role, including order processing
Good MS Office skills
Accurate and fast data entry skills
Excellent telephone manner
Excellent organization skills

Job Responsibility

Ensure transactions are done to the highest standard, with accuracy and reducing transaction times within agreed timeframes: Order entry, order follow-up, stock information, backorder reports & invoicing, claim & return handling and crediting
Deal with customer calls and complaints effectively and professionally as per the service level agreement
Ensure case and call logging to a high-quality standard with regular updates on cases until successful conclusion
Work collaboratively with Sales, Finance and other relevant internal stakeholders

What we offer

Life and accident insurance
Private Health Care Services – unlimited examinations, checkups in numerous specialties free of charge
Competitive salary and cafeteria
100% commuting allowance for non Budapest residents
Annual bonus
Annual salary review
Marriage and childbirth allowance
School start allowance
Loyalty award
Employee Referral Program with remarkable referral bonus

We are looking for a Customer Service Representative to join our team in Louisvi...

Location

United States , Louisville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in customer service, call center support, or a similar client-facing role
Ability to perform accurate order entry and manage detailed information with a high level of precision
Comfortable handling inbound calls and responding to customer questions in a courteous and attentive manner
Experience supporting customers through both inbound and outbound communication channels
Strong verbal and written communication skills with a customer-focused approach
Ability to coordinate effectively with cross-functional teams to support timely service and order completion
Solid organizational skills and the ability to manage multiple tasks in a fast-paced environment

Job Responsibility

Process customer purchase requests accurately and keep order information current within company systems
Respond to customer inquiries by sharing confirmations, shipping progress, and expected delivery details in a timely manner
Partner with warehouse and logistics personnel to help ensure orders are prepared and delivered correctly and on schedule
Address service concerns with professionalism, working toward prompt and effective resolution of issues or complaints
Maintain organized customer account records and update contact or account details as needed
Provide internal teams with customer-related data and supporting documentation to assist day-to-day operations
Recognize repeated service challenges or workflow gaps and share improvement ideas with management
Follow established company guidelines related to safety, service quality, and operational compliance at all times

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Customer Service Representative

We are seeking a highly skilled Customer Service Representative to lead and elev...

Location

United States , Alpharetta

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

5+ years of customer service experience, including leadership or management responsibility
Strong leadership, team-building, and employee development skills
Excellent verbal and written communication skills
Proven ability to manage escalations and resolve customer issues with professionalism
Experience using CRM and customer support platforms
Strong analytical and problem-solving abilities
Ability to manage multiple priorities in a fast-paced environment

Job Responsibility

Lead, coach, and develop a customer service team to achieve performance and service goals
Oversee daily customer support operations across phone, email, chat, and other service channels
Monitor customer interactions to ensure quality, professionalism, and timely issue resolution
Analyze service metrics, customer feedback, and team performance to identify trends and improvement opportunities
Establish and enforce customer service policies, procedures, and best practices
Handle escalated customer concerns and resolve complex service issues effectively
Partner with cross-functional teams to improve the customer journey and address recurring problems
Develop staffing plans, schedules, and workflows to maintain service levels
Train team members on systems, products, communication standards, and service expectations
Prepare reports and present insights on customer satisfaction, service efficiency, and operational performance

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

Customer Service Representative

Location

United States , Decatur

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

5+ years of customer service experience, including leadership or management responsibility
Strong leadership, team-building, and employee development skills
Excellent verbal and written communication skills
Proven ability to manage escalations and resolve customer issues with professionalism
Experience using CRM and customer support platforms
Strong analytical and problem-solving abilities
Ability to manage multiple priorities in a fast-paced environment

Job Responsibility

Lead, coach, and develop a customer service team to achieve performance and service goals
Oversee daily customer support operations across phone, email, chat, and other service channels
Monitor customer interactions to ensure quality, professionalism, and timely issue resolution
Analyze service metrics, customer feedback, and team performance to identify trends and improvement opportunities
Establish and enforce customer service policies, procedures, and best practices
Handle escalated customer concerns and resolve complex service issues effectively
Partner with cross-functional teams to improve the customer journey and address recurring problems
Develop staffing plans, schedules, and workflows to maintain service levels
Train team members on systems, products, communication standards, and service expectations
Prepare reports and present insights on customer satisfaction, service efficiency, and operational performance

What we offer

Medical insurance
Vision insurance
Dental insurance
Life insurance
Disability insurance
401(k) plan
Free online training

Fulltime

Customer Service Representative

Seeking a highly skilled Customer Service Representative to lead and elevate cus...

Location

United States , Norcross

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

5+ years of customer service experience, including leadership or management responsibility
Strong leadership, team-building, and employee development skills
Excellent verbal and written communication skills
Proven ability to manage escalations and resolve customer issues with professionalism
Experience using CRM and customer support platforms
Strong analytical and problem-solving abilities
Ability to manage multiple priorities in a fast-paced environment

Job Responsibility

Lead, coach, and develop a customer service team to achieve performance and service goals
Oversee daily customer support operations across phone, email, chat, and other service channels
Monitor customer interactions to ensure quality, professionalism, and timely issue resolution
Analyze service metrics, customer feedback, and team performance to identify trends and improvement opportunities
Establish and enforce customer service policies, procedures, and best practices
Handle escalated customer concerns and resolve complex service issues effectively
Partner with cross-functional teams to improve the customer journey and address recurring problems
Develop staffing plans, schedules, and workflows to maintain service levels
Train team members on systems, products, communication standards, and service expectations
Prepare reports and present insights on customer satisfaction, service efficiency, and operational performance

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training

Fulltime

Customer Service Representative

We are seeking a highly skilled Customer Service Representative to lead and elev...

Location

United States , Jonesboro

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

5+ years of customer service experience, including leadership or management responsibility
Strong leadership, team-building, and employee development skills
Excellent verbal and written communication skills
Proven ability to manage escalations and resolve customer issues with professionalism
Experience using CRM and customer support platforms
Strong analytical and problem-solving abilities
Ability to manage multiple priorities in a fast-paced environment

Job Responsibility

Lead, coach, and develop a customer service team to achieve performance and service goals
Oversee daily customer support operations across phone, email, chat, and other service channels
Monitor customer interactions to ensure quality, professionalism, and timely issue resolution
Analyze service metrics, customer feedback, and team performance to identify trends and improvement opportunities
Establish and enforce customer service policies, procedures, and best practices
Handle escalated customer concerns and resolve complex service issues effectively
Partner with cross-functional teams to improve the customer journey and address recurring problems
Develop staffing plans, schedules, and workflows to maintain service levels
Train team members on systems, products, communication standards, and service expectations
Prepare reports and present insights on customer satisfaction, service efficiency, and operational performance

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training

Fulltime

Customer Service Representative

We are looking for a Customer Service Representative to join an education-focuse...

Location

United States , New York

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in a customer service, order processing, or other customer-facing position
Strong written and verbal communication skills with a detail-focused and friendly approach
Excellent organizational skills and the ability to manage time effectively in a fast-paced setting
High attention to detail and accuracy when handling records, payments, and data updates
Proficiency with Excel, Google Workspace, and standard office tools such as Microsoft Word
Ability to work independently while also contributing productively within a team environment
A proactive mindset with strong problem-solving skills and a commitment to delivering reliable support

Job Responsibility

Handle incoming subscription and order requests, ensuring each transaction is entered accurately and completed in a timely manner
Maintain customer account records by updating subscriber details and verifying information for completeness and accuracy
Work closely with billing partners to organize payment-related information and support smooth order fulfillment
Review account and order data to identify discrepancies, correct errors, and improve overall data quality
Respond to customer inquiries through email and other communication channels with professionalism and empathy
Support administrative customer service tasks such as order entry, data entry, and follow-up coordination as needed
Use spreadsheets and business systems to track activity, document updates, and monitor processing progress
Collaborate effectively with team members while also managing assigned work independently in a remote environment

What we offer

medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan

Customer Service Representative

Location

United States , Arlington, TX or Miami, FL

Salary:

Not provided

Mowi Poland

Expiration Date

Until further notice

Requirements

Advanced Excel skills required
Experience with EDI systems and order management platforms preferred
Experience managing high-volume customer accounts across multiple channels
Strong problem-solving and decision-making abilities
Ability to manage priorities and meet deadlines in a fast-paced environment
Excellent written and verbal communication, organizational, and attention-to-detail skills
Customer service experience required
Bilingual English/Spanish preferred

Job Responsibility

Manage daily order activity, including collaborating with divisional buyers on order allocation and excess inventory, and providing recommendations on stock and order decisions
Manage customer purchase orders received via EDI and other communication channels
review, validate, and enter orders including pricing into daily sales plans, M3, and customer portals, maintaining accuracy across all order details including quantities and delivery requirements
Ensure all purchase orders align with customer requirements and Key Account Manager (KAM) agreements, supporting accurate invoicing and contract compliance
Coordinate and communicate promotional in/out activities with planning teams
Monitor inventory levels and request replenishment for frozen and smoked products
Submit and track new item setups, specification updates, and sample requests
Deliver strong customer service by building and maintaining relationships across accounts, ensuring high levels of customer satisfaction
serve as a point of contact for order-related inquiries and communicate directly with customer distribution centers regarding order status, changes, and requirements
Communicate customer feedback, insights, and trends to the sales team to support account development and decision-making

Fulltime

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Customer Service Representative - Channel Partner

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