Customer Service Representative (Bi-Lingual in Spanish) Job at Dutech Systems (Boston)

Digital Consumer Support Representative

Help us change the way the world parks. Parking isn’t just about spaces – it’s a...

Location

Dominican Republic , Santo Domingo

Salary:

Not provided

Parking Network B.V.

Expiration Date

April 17, 2026

Requirements

1+ years of customer service experience
Bi-lingual in Spanish and English, written and spoken
High School diploma or equivalent
Basic technical troubleshooting skills
Knowledge of iOS and Windows PC environments
Proficient problem-solving and analytical skills
Strong communication and collaborative skills
Proficiency in the Google Suite (Docs, Sheets, Gmail, etc.)
Experience with a CRM platform (e.g., Salesforce, Zendesk, Freshdesk)

Job Responsibility

Respond to customer inquiries via phone, email, and chat in a professional and timely manner
Meet or maintain SLAs and production standards
Troubleshoot customer issues and identify appropriate solutions using our internal knowledge base and resources
Effectively communicate with customers, demonstrating empathy and building rapport
Research and resolve complex customer issues, escalating to senior representatives when necessary
Document interactions and maintain accurate customer records in the case management system
Contribute to a positive and supportive team environment
Any and all duties as assigned

What we offer

Hybrid schedule at our new office in Metro Plaza
Private Medical Insurance (Humano) – supplemental coverage
Gym & Meal subsidies to support work–life balance
Competitive salary + annual base bonus
Vacation bonus and all legal Dominican benefits

Fulltime

Customer Service Representative

Delivers an exceptional Patient Financial experience by receiving and directing ...

Location

United States , Bermuda Run

Salary:

20.40 - 30.60 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

High School Diploma or GED with 2 years relevant customer service experience, or bachelor's degree preferred
2 years progressive work experience in a hospital billing, professional billing or shared services environment preferred
Experience with Epic's Resolute Hospital or Resolute Professional billing applications preferred
Working knowledge or professional and hospital billing and follow-up preferred
Knowledge of HIPAA standards and medical terminology and billing practices preferred
Bi-lingual (Spanish and English) preferred

Job Responsibility

Delivers an exceptional Patient Financial experience by receiving and directing the public, by telephone or other electronic means, in a professional and courteous manner
Manages a high volume of inbound calls, answers patient inquiries, and determines the appropriate path for resolution and follow-up
Demonstrates excellent customer service and expertise to patients, guarantors, and other external and internal contacts through oral and written communication
Responds to and documents all patient and internal inquiries regarding hospital and professional visits in the patient billing platform
Understands varying business processes and procedures of both the Physician Billing Office and Hospital Billing Office and is able to evaluate the most appropriate route for account resolution
Reads, interprets, and understands various differing insurance correspondence including both explanation and coordination of benefits
Demonstrates a basic understanding of varying different reimbursement terms across multiple payers and benefit plan types (HMO, PPO, Indemnity, HDHP) in both the Physician Billing and Hospital Billing landscape
Demonstrates a basic understanding of the standard healthcare coding methodologies, including, but not limited to CPT, HCPCS and ICD-10
Performs all clerical functions required to complete a request using available information and resources
Performs appropriate updates to insurance coverage, demographic information and contact information in patient billing system

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance

Fulltime

Patient Services Representative

Westside Family Healthcare is a nonprofit organization that provides high qualit...

Location

United States , Wilmington

Salary:

15.50 USD / Hour

Westside Family Healthcare Inc

Expiration Date

Until further notice

Requirements

High school diploma or GED
One year of work experience in customer service
Experience using Microsoft Office software
Bi-lingual Spanish

Job Responsibility

Checks in patients (in person or via Curbside Check-In) in a timely and friendly manner
Verify and update patient demographic and payer information in electronic medical record system
Expedites patient processing by having them fill out forms or assisting them when needed and keeps providers, Nurses, Medical Assistants, and any other related staff abreast of scheduling, patient details, and potential service delays
Collect and properly post all fees, payments, co-payments from patients and reconcile daily charges
Assists uninsured patients in completing a Sliding Fee Scale application, Title X scales, and/or directs them to an Enrollment Specialist when necessary
Assists patients with scheduling follow up appointments or moves existing appointments within the schedule as needed
Assists patients with laboratory orders, signing patients in for lab work, verifying insurances, printing orders

What we offer

medical insurance
dental insurance
vision insurance
life and disability insurance
a 401(k) retirement plan with a match
supplemental insurances
generous PTO package
flexibility to provide work/life balance

Fulltime

Customer Service Representative

We are looking for a dedicated Customer Service Representative to join our team ...

Location

United States , Pine Brook, New Jersey

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Ability to thrive in a fast-paced environment and manage multiple tasks effectively
Strong verbal and written communication skills
Proficiency in Microsoft Suite applications
Familiarity with Microsoft Dynamics GP is preferred but not required
Excellent organizational skills and attention to detail
Previous experience in customer service, sales support, or account support roles is highly desirable
Bi-lingual candidates (Spanish) are a plus
Minimum of 1 year of relevant experience

Job Responsibility

Manage and maintain orders and inventory using Microsoft Dynamics GP
Process customer returns, claims, and warranty-related issues efficiently
Create and oversee reporting for sales teams and clients, both internally and externally
Monitor and maintain client accounts, including backorders, shipments, and cancellation rates
Collaborate closely with key departments to support program initiatives
Handle inbound and outbound calls to address customer inquiries and resolve issues
Ensure accurate order entry and timely responses to customer needs
Provide exceptional service to clients, fostering positive relationships and trust

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Beauty Sales Consultant

We are seeking a talented, sales oriented, Licensed Beauty Sales Consultant who ...

Location

United States , Astoria

Salary:

19.00 - 28.00 USD / Hour

CVS Health

Expiration Date

May 18, 2026

Requirements

Must possess a current and valid Cosmetology/Esthetician License in the state in which you will be working
Must maintain an active Cosmetology/Esthetician license at all times in the state you are employed and ensure it is present and displayed during working hours at your work site(s) as mandated by that state
CVS Licensed Beauty Sales Consultants must demonstrate the ability and willingness to perform ear-piercing services in all stores
Must pass all required skills assessments and training courses to fully execute paid service options offered in the store locations in which you work
Ability to use sales data with product/brand knowledge to meet sales and beauty service goals
Strong interpersonal, organizational and communication skills
Goal-driven, with an ability to multi-task
Ability to work independently and as an integral part of a team in a fast-paced environment, handling multiple priorities and quickly learning new procedures
Available to work at a CVS store and travel to sales programs and events as needed
Available to work a flexible retail schedule, which may include mornings, evenings, weekends, extended hours and “Peak” Hours

Job Responsibility

Seek out customers to ensure they have a world class beauty advisor experience
Provide personalized sales service based on customer needs, productive upselling and suggestive selling
Be the brand expert by answering customer questions in detail with product knowledge to produce the largest sales basket possible
Engage all customers with CVS services, Beauty Club programs and invite customers to in-store events and/or explain current promotions to close the sale of products and services
Represent both the CVS and partner brands when interacting with customers and uphold the highest standards of service
Provide ear-piercing services in all stores
Perform all other applicable services offered in any location in which they work
Educate beauty customers by demonstrating proper product usage and highlighting product features and benefits to help drive purchase conversion
Manage time effectively between consultations, scheduled services and walk-in clients
Display current and active Cosmetology/Esthetician license during all working hours

What we offer

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance

Fulltime

Patient Services Representative

The Patient Service Representative is responsible for the smooth administrative ...

Location

United States , Bear

Salary:

15.00 USD / Hour

Westside Family Healthcare Inc

Expiration Date

Until further notice

Requirements

High school diploma or GED
Experience using Microsoft Office software
Bi-lingual Spanish

Job Responsibility

Checks in patients (in person or via Curbside Check-In) in a timely and friendly manner
Verify and update patient demographic and payer information in electronic medical record system
Expedites patient processing by having them fill out forms or assisting them when needed and keeps providers, Nurses, Medical Assistants, and any other related staff abreast of scheduling, patient details, and potential service delays
Collect and properly post all fees, payments, co-payments from patients and reconcile daily charges
Assists uninsured patients in completing a Sliding Fee Scale application, Title X scales, and/or directs them to an Enrollment Specialist when necessary
Assists patients with scheduling follow up appointments or moves existing appointments within the schedule as needed
Assists patients with laboratory orders, signing patients in for lab work, verifying insurances, printing orders
Demonstrates outstanding professional telephone management skills
Assists patients who have disabilities to the extent to which they are trained to assist as needed
Protects patients’ rights of confidentiality

What we offer

medical insurance
dental insurance
vision insurance
life and disability insurance
a 401(k) retirement plan with a match
supplemental insurances
generous PTO package
flexibility to provide work/life balance

Fulltime

Beauty Sales Consultant, Licensed

We’re building a world of health around every individual — shaping a more connec...

Location

United States , New York

Salary:

19.00 - 28.00 USD / Hour

CVS Health

Expiration Date

May 18, 2026

Requirements

Must possess a current and valid Cosmetology/Esthetician License in the state in which you will be working
Must maintain an active Cosmetology/Esthetician license at all times in the state you are employed and ensure it is present and displayed during working hours at your work site(s) as mandated by that state
CVS Licensed Beauty Sales Consultants must demonstrate the ability and willingness to perform ear-piercing services in all stores. Licensed Beauty Sales Consultants are also required to perform all other services offered in any location in which they work
Must pass all required skills assessments and training courses to fully execute paid service options offered in the store locations in which you work
Ability to use sales data with product/brand knowledge to meet sales and beauty service goals
Strong interpersonal, organizational and communication skills
Goal-driven, with an ability to multi-task
Ability to work independently and as an integral part of a team in a fast-paced environment, handling multiple priorities and quickly learning new procedures
Available to work at a CVS store and travel to sales programs and events as needed
Available to work a flexible retail schedule, which may include mornings, evenings, weekends, extended hours and “Peak” Hours

Job Responsibility

Seek out customers to ensure they have a world class beauty advisor experience
Provide personalized sales service based on customer needs, productive upselling and suggestive selling
Maneuver in a conversation to stimulate a different thought process. This means you are confident and comfortable using your verbal skills to generate sales
Be the brand expert by answering customer questions in detail with product knowledge to produce the largest sales basket possible
Engage all customers with CVS services, Beauty Club programs and invite customers to in-store events and/or explain current promotions to close the sale of products and services
Represent both the CVS and partner brands when interacting with customers and uphold the highest standards of service
CVS Licensed Beauty Sales Consultants are required to provide ear-piercing services in all stores. Licensed Beauty Sales Consultants are also required to perform all other applicable services offered in any location in which they work
CVS Licensed Beauty Sales Consultants must successfully pass assessments of proficiency before performing services in store
Educate beauty customers by demonstrating proper product usage and highlighting product features and benefits to help drive purchase conversion
Manage time effectively between consultations, scheduled services and walk-in clients

What we offer

Exposure to the latest and greatest product in the industry through brand interaction, training and more
Gratis. Everyone loves free samples
Aspire to be one of the top Beauty Sales Consultants to earn an invitation to the annual tradeshow. The day is full of learning, demonstrations and surprises
You will be helping people on their path to better health. When people feel good about themselves and take care of their beauty needs, that translates to a positive impact on the rest of their lives, and you will contribute to this impact
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility

Fulltime

Beauty Sales Consultant

We’re building a world of health around every individual — shaping a more connec...

Location

United States , New York

Salary:

19.00 - 28.00 USD / Hour

CVS Health

Expiration Date

May 18, 2026

Requirements

Must possess a current and valid Cosmetology/Esthetician License in the state in which you will be working
Must maintain an active Cosmetology/Esthetician license at all times in the state you are employed and ensure it is present and displayed during working hours at your work site(s) as mandated by that state
CVS Licensed Beauty Sales Consultants must demonstrate the ability and willingness to perform ear-piercing services in all stores. Licensed Beauty Sales Consultants are also required to perform all other services offered in any location in which they work
Must pass all required skills assessments and training courses to fully execute paid service options offered in the store locations in which you work
Ability to use sales data with product/brand knowledge to meet sales and beauty service goals
Strong interpersonal, organizational and communication skills
Goal-driven, with an ability to multi-task
Ability to work independently and as an integral part of a team in a fast-paced environment, handling multiple priorities and quickly learning new procedures
Available to work at a CVS store and travel to sales programs and events as needed
Available to work a flexible retail schedule, which may include mornings, evenings, weekends, extended hours and “Peak” Hours

Job Responsibility

Seek out customers to ensure they have a world class beauty advisor experience
Provide personalized sales service based on customer needs, productive upselling and suggestive selling
Maneuver in a conversation to stimulate a different thought process. This means you are confident and comfortable using your verbal skills to generate sales
Be the brand expert by answering customer questions in detail with product knowledge to produce the largest sales basket possible
Engage all customers with CVS services, Beauty Club programs and invite customers to in-store events and/or explain current promotions to close the sale of products and services
Represent both the CVS and partner brands when interacting with customers and uphold the highest standards of service
CVS Licensed Beauty Sales Consultants are required to provide ear-piercing services in all stores. Licensed Beauty Sales Consultants are also required to perform all other applicable services offered in any location in which they work
CVS Licensed Beauty Sales Consultants must successfully pass assessments of proficiency before performing services in store
Educate beauty customers by demonstrating proper product usage and highlighting product features and benefits to help drive purchase conversion
Manage time effectively between consultations, scheduled services and walk-in clients

What we offer

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility
Exposure to the latest and greatest product in the industry through brand interaction, training and more
Gratis (free samples)
Aspire to be one of the top Beauty Sales Consultants to earn an invitation to the annual tradeshow

Fulltime

Customer Service Representative (Bi-Lingual in Spanish)

Dutech Systems

Location:
United States , Boston

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
April 05, 2026

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