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Customer Service Representative - B2B

Canada, Laval 50000.00 - 52000.00 CAD / Year · Job Posted May 27, 2026
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Job Description

Our customer, a distributor of hardware products, is looking for a new customer service representative - B2B and bilingual! Quick start, full-time daytime position in Laval

Job Responsibility

  • Take and follow up orders by phone, email or face to face
  • Shipment and shipping follow-up
  • Creation of billing and shipping slips
  • After-sales service
  • Processing and updating files in the AS400 system
  • Sending quotations to customers

Requirements

  • B2B experience in a distribution environment
  • Bilingualism, as a large proportion of customers are outside the province
  • Knowledge of AS400 software (a considerable asset)
  • Able to answer customers both on the phone and at the counter
  • Available to work 100% face-to-face in Laval
  • Motivated, dynamic, autonomous

Nice to have

Knowledge of AS400 software (a considerable asset)

What we offer

  • 50k annual salary + monthly bonus
  • 2 to 3 weeks vacation depending on experience
  • Group insurance
  • Full-time, daytime and weekdays only
  • On-site parking and easy access to Laval, no more big-city traffic
  • Opportunity to evolve in a stable, growing company

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