Customer Service Representative

Customer Service Representative - B2B

Are you passionate about the food industry, specifically the world of bakery and...

Location

Canada , Laval

Salary:

23.00 USD / Hour

Randstad

Expiration Date

July 17, 2026

Requirements

0 to 2 years in customer service
Excellent command of both French and English (80% proficiency or higher), both spoken and written to communicate with English-speaking client located outside Quebec on a regular basis
Proficient with MS Office and the ability to quickly learn new order management software
Dynamic personality, punctual, and a genuine interest in sales challenges
Previous experience in the food or distribution industry is a definite plus but not mandatory

Job Responsibility

Order Management: Accurately enter and process customer orders received via phone and email
Consultative Sales (Upselling): Conduct follow-up calls ("warm calling") to introduce new products and maximize sales opportunities
Administrative Support: Handle billing inquiries and maintain up-to-date customer records
Internal Logistics: Coordinate closely with the warehouse team to ensure seamless order preparation and delivery
Sales Partnership: Work hand-in-hand with the external sales team to provide "white-glove" service to major accounts

What we offer

Competitive Pay: $23 / hour
Work-Life Balance: 37.5-hour work week, Monday to Friday (No weekends!)
Easy Access: Free on-site parking and easily accessible via public transit in Laval
Career Growth: Our client prioritizes internal promotions. With a dedicated training budget (1% of annual salary), you could evolve into departments like R&D, Quality Assurance, or Accounting
Access to competitive group insurance plans
Unlimited online continuous training platform
Personalized coaching and support from your dedicated consultant throughout your mission

Fulltime

!

Customer Service Representative B2B

Permanent Customer Service Representative B2B (mobile). A super successful food ...

Location

United Kingdom , London

Salary:

25000.00 - 30000.00 GBP / Year

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

A full, clean UK manual driving licence (you'll be driving a company van)
B2B customer service experience
Being comfortable working 5am - 2pm, Monday to Friday
Ability to pass a DBS check (we'll help with this)
A positive attitude and great customer service skills
Attention to detail and reliability
Comfortable working independently and managing your own schedule

Job Responsibility

Working 5am - 2pm, Monday to Friday, starting and ending at your home (no need to head to the office first!)
Visiting customer sites to clean, refill, and maintain coffee and vending machines
Making sure everything looks great, works perfectly, and is stocked with fresh products
Handling minor repairs and reporting any bigger issues
Using an easy system to log your tasks and keep things running smoothly
Collecting and recording cash from machines accurately
Delivering friendly, professional service with a smile

What we offer

Quarter performance-based bonus & annual company-performance bonus
Company van and phone provided
All costs related to parking permits at your home covered
All fuel costs covered from the second you leave home, to when you return home
Full training and ongoing support
20 days paid holiday (plus bank holidays), increasing with service
Internal development & progression
Be part of a friendly, supportive team that values what you do

Fulltime

New

A premier, fast-growing Canadian distributor recognized for its exceptional work...

Location

Canada , Laval

Salary:

50000.00 CAD / Year

Randstad

Expiration Date

September 06, 2026

Requirements

Prior professional experience in customer service within the distribution, food, or manufacturing industries
Fully bilingual in French and English (a minimum functional level of 7/10 is required to confidently communicate with out-of-province clients in Ontario and the Maritimes)
Comfortable managing a fast-paced environment with a high volume of simultaneous calls and emails
Strong resourcefulness, autonomy, and excellent teamwork skills suited for a shared office environment

Job Responsibility

Manage and process a high volume of B2B customer orders received via email and inbound phone calls
Respond promptly to customer inquiries, handle order tracking, and coordinate resolutions for backordered products
Resolve customer complaints with professionalism and manage the end-to-end merchandise return process
Rigorously maintain and organize the department's shared email inbox to ensure a seamless and efficient workflow
Navigate and enter transactional data daily within the SAP system

What we offer

Permanent full-time position with a 35-hour workweek, offering an advantageous hourly rate compared to standard schedules
Flexible hybrid work model requiring only 2 mandatory days per week at the office in Laval
Year-round Friday perk allowing team members to finish at 1:00 PM (on a rotating team schedule)
Group RRSP with employer matching contributions up to 3%
3 weeks of vacation from your first year, with an exclusive option to purchase or negotiate up to 2 additional vacation weeks for Year 1
5 additional personal days off per year
Comprehensive group insurance, employee assistance program (EAP), and telemedicine services
Annual product allowance of $250 for company goods

Fulltime

Customer Service Representative

Are you a seasoned professional in customer care looking to illuminate your care...

Location

Canada , Mississauga

Salary:

50000.00 - 58000.00 CAD / Year

Randstad

Expiration Date

August 22, 2026

Requirements

Bachelor's degree or equivalent professional experience level
Minimum of 3 years of experience in customer care or similar roles
Previous experience in a senior, specialist, or mentoring capacity
Strong experience working in a B2B environment
Advanced proficiency in English
French or Spanish is a major asset
Proven experience with CRM and ERP systems
Availability to work 9:00 AM to 6:00 PM onsite at the Mississauga office
Affinity for technical products or high-end design is preferred

Job Responsibility

Act as the primary point of contact for complex customer care inquiries and escalations
Provide expert guidance on product installations, pricing, and high-impact service recovery cases
Oversee the accurate processing of orders, invoices, and customer data within SAP and HubSpot systems
Monitor order flow proactively to identify and resolve operational bottlenecks
Manage complex return and warranty processes across logistics, sales, and product departments
Identify recurring service issues and initiate structural process improvements
Oversee online reviews and customer feedback to improve digital service quality
Act as a mentor and sparring partner for junior team members and the Team Lead
Drive the adoption of AI and automation tools to optimize customer care workflows

What we offer

Competitive annual salary of $50000-58000
Performance-based monthly bonus structure
Comprehensive benefits package including dental and a healthcare spending account
Global learning and development budget of €2,000 every two years for coaching and training
3 weeks of vacation
Modern, high-end work environment with a focus on a supportive and social culture
Opportunities for professional growth into team lead or sales roles as the company grows

Fulltime

Customer Service Representative with Dutch

Ready to launch your career with a global brand? We’re looking for Dutch speaker...

Location

Poland , Warszawa

Salary:

Not provided

Randstad

Expiration Date

August 31, 2026

Requirements

Advanced knowledge of Dutch and English (min. B2 on both languages)
Eligibility to live and work in Poland
Previous experience in Customer Service / Order Management will be a plus
Proactive attitude with ability to quickly adapt to new situations
Problem solving mindset
Willingness to work with customers and building long-term relations
Customer focus and effective communication skills

Job Responsibility

Be the main contact for B2B customers
Handle the entire customer journey, check future orders (forecasts), process current orders, work with logistics team to ensure delivery
Be a problem-solver for customer questions or issues
Build relationships to make the customer experience amazing
Use modern digital tools

What we offer

Contract of employment
Hybrid model of work
Private healthcare
Life insurance
Lunch card
Sports card
Cafeteria platform
Holiday co-financing
Co-financing for kids' summer camps
Christmas gifts

Fulltime

Customer Service Representative

Assist customer-facing team to deliver prompt, convenient, and professional cust...

Location

United States , White Plains

Salary:

18.00 - 19.00 USD / Hour

Myticas Consulting

Expiration Date

Until further notice

Requirements

A minimum of one year of business-to-business (B2B) client/customer service experience is highly preferred
Ability to absorb product knowledge quickly
Strong analytical skills, along with excellent organizational, time management, and multi-tasking skills
Proficient with Microsoft Office Suite applications including Word, Excel, PowerPoint, and Outlook

Job Responsibility

Assist customer-facing team to deliver prompt, convenient, and professional customer service to assigned clients
Assist team with back-end tasks, such as but not limited to, invoicing, sending data requests, and following up with clients
Proactively manage order process
Process information and apply it efficiently to client needs
Work 40 hours per week with potential for OT as needed

Fulltime

Customer Service Representative

The Customer Service Representative (CSR) is a customer-focused role dedicated t...

Location

United States , Cuba

Salary:

Not provided

Hubbell Incorporated

Expiration Date

Until further notice

Requirements

5 years of related experience in sales, marketing, customer service, or account management preferred
equivalent combinations of education, training, and experience will be considered where the individual has demonstrated the skills required to perform the responsibilities of this role
Proficiency with Microsoft Office tools, including Excel, Teams, and PowerPoint
Strong attention to detail with a focus on accuracy, efficiency, and responsiveness
Customer-focused mindset with a proactive approach to service and follow-up
Ability to manage multiple tasks and priorities in a deadline-driven environment
Strong written and verbal communication skills
Ability to work cross-functionally and follow established processes
Experience supporting OEM or B2B customer accounts preferred
SAP experience preferred, including order entry and customer and pricing data management

Job Responsibility

Provide day-to-day support for OEM and assigned customer accounts, with ownership of order execution activities
Accurately enter, process, and manage customer orders from receipt through shipment
Serve as a primary point of contact for customers regarding order status, lead times, pricing, and general inquiries
Proactively communicate with customers regarding order updates, and potential issues
Coordinate with Sales, Operations, and Engineering to support customer requirements
Monitor open orders and follow up as needed to ensure on-time delivery and completeness
Support account growth by delivering consistent, responsive service and identifying opportunities to improve service effectiveness
Assist with issue resolution related to order discrepancies, returns, or credits

Fulltime

Customer Service Representative

This is where your work makes a difference. At Baxter, we believe every person—r...

Location

Sweden , Kista

Salary:

Not provided

Baxter

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
3–5 years of customer service experience, preferably within a B2B and/or regulated healthcare environment
Fluent in Swedish and English, both written and spoken
Strong communication, interpersonal, and organizational skills
Demonstrated ability to operate standard office software and customer service systems
Ability to work independently with a high level of motivation, accountability, and attention to detail
Flexible and adaptable, with the ability to manage changing priorities and customer demands
Strong problem‑solving skills and the ability to handle challenging situations with professionalism and empathy
A collaborative team player who thrives in a dynamic environment and adapts well to change
Ability to build and maintain trusted relationships with customers and internal stakeholders

Job Responsibility

Receive, process, and manage customer orders via telephone, email and EDI
Serve as the primary contact for customer inquiries and requests, ensuring timely and professional responses
Log, investigate, and resolve customer issues related to orders, invoices, shipments, and deliveries
Maintain accurate customer records and ensure customer data is current and complete
Set up new customer accounts and maintain related documentation and system records
Prepare reports and provide business support information as required
Collaborate with cross‑functional teams on customer service initiatives and projects
Act as the primary customer contact for Sweden and the broader Nordic region (Denmark, Finland, Norway, Iceland)
Take full ownership of the (pre)‑order‑to‑cash process, including invoicing, dispute management, escalations, and emergency handling
Manage first‑line escalations and coordinate logistics activities as needed

What we offer

A challenging and rewarding role within a diverse, experienced, and supportive team
An independent position with opportunities to take ownership, influence processes, and make a meaningful impact
Professional development opportunities within the healthcare industry
Structured onboarding and internal training aligned with business needs and career aspirations
Stable employment within a well‑established, reputable global organization

Fulltime

Select Country

Customer Service Representative - B2B

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

Looking for more opportunities?

Customer Service Representative - B2B

Customer Service Representative - B2B

Customer Service Representative B2B

Customer Service Representative

Customer Service Representative

Customer Service Representative with Dutch

Customer Service Representative

Customer Service Representative

Customer Service Representative

Our AI answers in your language