Customer Service Representative - Spanish Bilingual, Wells Fargo

Customer Service Representative - Spanish Bilingual

Wells Fargo

Location:
Philippines, Taguig City

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Wells Fargo is seeking a Spanish Bilingual Customer Service Representative to support customers with financial products and services through various communication channels in a fast-paced environment.

Job Responsibility:

Support customers with inquiries or issues regarding financial products and services
Interact with customer service team and perform moderately complex customer support tasks
Manage risk by following all policies and procedures
Advocate for digital services such as online delivery of statements
Receive direction from customer service supervisor and escalate non-routine questions

Requirements:

2+ years of Customer Service, Financial Services or Contact Center experience
Experience in contact center handling English and Spanish calls

Nice to have:

Experience in contact center handling English and Spanish calls

Additional Information:

Job Posted:
August 26, 2025

Expiration:
September 29, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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