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Customer service representative - delivery

https://www.randstad.com Logo

Randstad

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Location:
Canada, Laval

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

20.00 - 23.00 CAD / Hour

Job Description:

Are you bilingual with a passion for customer service? Get ready to take on a new challenge. We are looking for a bilingual Customer Service Representative for a leader in furniture sales in Laval. This is a stable job with flexible hours and a team-oriented work environment despite the company's size. It's the perfect opportunity for a dynamic individual who is available to start quickly.

Job Responsibility:

  • Contact clients by phone to schedule and confirm their furniture deliveries
  • Proactively follow up on orders and deliveries to keep clients informed on the status of their items
  • Collaborate with the warehouse team and carriers to resolve issues and ensure client satisfaction
  • Perform administrative tasks related to delivery coordination and client file updates

Requirements:

  • Bilingualism (French and English), both spoken and written
  • Experience in customer service, ideally in a call center environment
  • Excellent sense of customer service and a dynamic personality
  • Ability to maintain a positive approach and an engaging tone of voice

Nice to have:

Experience in a call center environment

What we offer:
  • Stable work schedule from Monday to Friday, with the choice between two shifts (8 a.m. to 5 p.m. or 9 a.m. to 6 p.m.)
  • Job security thanks to an initial 3-month contract with the possibility of a permanent position, with weekly pay
  • Family-like and motivating work environment
  • Excellent accessibility by car and public transport, with on-site parking
  • Clear opportunities for career growth and development within the company

Additional Information:

Job Posted:
December 15, 2025

Expiration:
February 01, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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