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Customer Service Rep

United States, Wilmington Employment contract · Job Posted July 14, 2026
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Customer Service Rep(08965) Northchase, Wilmington, NC Part-time Job Category Org: Store Customer Service Rep Job Description CSR - Insider Position Description Department: Store Operations Job Title: CSR - Insider FLSA Classification: Non-Exempt Reports To: General Manager Regional Operations Manager – secondary report Direct Reports: N/A Indirect Reports: N/A Our in-store people know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or up selling. You'll love the buzz of friendly competition. There are two types of in-store positions available: Pizza Makers and Customer Service Representatives (CSRs). As a Domino's Pizza Maker you'll be responsible for making our great pizzas. As a CSR you'll still help out with pizza making, but you'll be more about front-line customer care. Many Team Members began their careers as CSRs and Pizza Makers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino’s; go somewhere else to be average. Pizza Maker responsibilities: · Making Domino's high quality pizzas · Food and portion control · Hygiene and food safety · Food preparation · Taking customer orders and up selling · General cleaning & organization duties CSR responsibilities: · Taking orders over phone and in person · Greeting customers within 10 seconds · Building relationships with customers · Up selling · Cash handling · Keeping the customer area clean · Assisting Pizza Makers with toppings and dough. If you've got your eye on developing a rewarding Domino's career, or you're just looking to earn some extra dollars in your spare time – there's something for everyone in-store. Perks of the job: From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. Domino's in-store staff enjoy: · Greater variety · Smaller teams, make friends easier · Flexible hours · Fast career progression · Training opportunities & rewards Minimum requirements and expectations: A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need: · An EXCEPTIONAL and POSITIVE attitude · You must be 16 years of age or older. · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) · Must be able to make correct monetary change · Verbal, writing, and telephone skills to take and process orders · Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed · Ability to enter orders using a computer keyboard or touch screen · Ability to comprehend and give correct written instructions · Ability to communicate verbally with customers and co-Team Members to process orders both over the phone and in person · Talking and hearing on telephone · Near and mid-range vision for most in-store tasks · Depth perception · Ability to differentiate between hot and cold surfaces · The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. · Ability to stand for long periods of time: Most tasks are performed from a standing position. Yellow Hammer Pizza of MD, LLC TA Domino’s Pizza ® is an Equal Opportunity Employer. Additional Information All your information will be kept confidential according to EEO guidelines. By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply Job Location Google Maps requires functional cookies to be enabled I'm interested Privacy NoticeImprint Cookies Settings I'm interested Refer a friend SHARE THIS JOB OTHER JOBS AT DOMINO'S FRANCHISE Customer Service Rep(08984) - 8001 E Marketplace Dr Oak Ridge, NC Customer Service Rep (08932) Morrisville, NC Customer Service Rep (08926) - Camp Lejeune Camp Lejeune, NC Show all jobs SmartRecruiters is acting as a Data Processor, on behalf of the Company you're applying for, which is the Data Controller. With your consent, when browsing this website, SmartRecruiters uses the categories of cookies described below and other similar technologies so that you can apply for jobs with SmartRecruiters’ customers, (the Company you're applying for) and for the additional purposes set forth below. A cookie can fit more than one category. Disabling cookies may prevent the website from working properly. You can find a specific list of cookies utilized by SmartRecruiters, and additional cookie information in our cookie policy. To reject cookies, click the "Cookie Settings" button, and then you individually choose which cookies turn off or on. By clicking “Accept All Cookies”, you accept and consent to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Please see our Cookie Policy for more information: Cookie Policy Cookies Settings Reject All Accept All Cookies Customer Service Rep(08965) Northchase, Wilmington, NC 3228 North College Road, Wilmington, NC Part-time I'm interested Meta title of the page: "Domino's Customer Service Rep(08965) Northchase, Wilmington, NC | SmartRecruiters".

Job Responsibility

  • Taking orders over phone and in person
  • Greeting customers within 10 seconds
  • Building relationships with customers
  • Up selling
  • Cash handling
  • Keeping the customer area clean
  • Assisting Pizza Makers with toppings and dough

Requirements

  • An EXCEPTIONAL and POSITIVE attitude
  • You must be 16 years of age or older
  • Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
  • Must be able to make correct monetary change
  • Verbal, writing, and telephone skills to take and process orders
  • Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
  • Ability to enter orders using a computer keyboard or touch screen
  • Ability to comprehend and give correct written instructions
  • Ability to communicate verbally with customers and co-Team Members to process orders both over the phone and in person
  • Talking and hearing on telephone
  • Near and mid-range vision for most in-store tasks
  • Depth perception
  • Ability to differentiate between hot and cold surfaces
  • The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions
  • Ability to stand for long periods of time

What we offer

  • Greater variety
  • Smaller teams, make friends easier
  • Flexible hours
  • Fast career progression
  • Training opportunities & rewards

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