Customer Service Rep Job at IAG GBS (Kalamazoo)

Medical Customer Service Rep

We are in search of a Medical Customer Service Rep to join our team in Windham, ...

Location

United States , Windham

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience as a Medical Customer Service Rep or similar role within the healthcare industry
Strong understanding and usage of Medical Terminology
Proficiency in Radiology practices and procedures
Proven ability to Schedule Appointments efficiently and effectively
Excellent communication and interpersonal skills
Ability to handle sensitive information confidentially
Proficiency in using healthcare software systems
Ability to work under pressure and handle patient queries promptly
High level of professionalism and empathy when dealing with patients
Strong multitasking abilities and attention to detail

Job Responsibility

Efficiently manage inbound customer calls, expecting around 40-50 per day
Accurately process customer applications related to medical services
Maintain up-to-date and accurate customer records
Rename and manage e-faxes as part of the daily operations
Assist in scheduling appointments, ensuring a seamless process for customers
Utilize your familiarity with medical terminology to assist in customer interactions
Ensure appropriate action is taken on customer accounts as needed
Conduct data entry tasks with a focus on accuracy and speed
Utilize EMR systems such as Abbadox, Allscripts, Cerner, Meditech, Epic, eClinicalWorks, Athenahealth for efficient service delivery

What we offer

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Fulltime

Crystal Ski Rep or Service Support Rep

Are you ready to embark on a journey in the world of hospitality, travel, touris...

Location

Various

Salary:

1280.00 EUR / Month

TUI

Expiration Date

Until further notice

Requirements

Valid EU passport
Fully conversational in English
Passion for the mountains with experience or an interest in skiing, snowboarding and winter outdoor life
Digital know-how (Crystal Ski Rep)
Confidence using IT tools and systems, with strong proficiency in Excel (Crystal Ski Service Support Rep)
Ability to handle challenging situations, think on your feet, spot potential problems, and proactively provide solutions
Enjoy driving overseas and confident to do so in snowy conditions (ideally)

Job Responsibility

Deliver exceptional service to guests from arrival until departure
Engage with Crystal Ski guests to understand their holiday needs, offering tailored advice, resolving complex issues, and selling ski passes, equipment, tuition, and après activities (Crystal Ski Rep)
Handle complex, sensitive, or emergency issues for Crystal Ski guests both in person and digitally (Crystal Ski Service Support Rep)
Keep the content in our Crystal Ski Explorer App useful, up-to-date and engaging
Ensure colleagues in our Contact Centre have all the latest information to support guests remotely

What we offer

Private Health Insurance with Allianz
Accommodation and bills included
Work permits, background and/or medical checks arranged and included
Return flights, company iPad and uniform included
Comprehensive onsite start of season training with accommodation and pay included
Access to free language lessons & the TUI Learning Hub
Involvement with local charity and sustainability initiatives like the TUI Care Foundation

Fulltime

Hotel or service rep

Are you ready to embark on an exciting journey in the world of travel and touris...

Location

Turkey

Salary:

825.00 - 980.00 EUR / Month

TUI Group

Expiration Date

Until further notice

Requirements

EU passport
Willing to relocate for the duration of the summer season in Türkiye
Speak English plus Dutch, Finnish, German, Polish or Swedish
Valid manual driver’s license
Minimum age of 21
For candidates speaking Polish, the opportunity available is the role of Service Support Rep
Friendly and empathetic individual
Quick learner
Hotel Reps: highly motivated, target-driven individuals with a positive mindset towards achieving results
Service Support Reps: excel in fast-paced and dynamic environments, using multitasking and organizational skills

Job Responsibility

Create special moments for our guests, make them feel welcome and happy
Engage with guests from around the world to identify their needs and offer tailored recommendations
Hotel Reps: promote and sell our experiences effectively to match our products with guests’ preferences, aiming to exceed sales targets and boost revenue
handle changes and challenging situations effectively
Service Support Reps: effectively manage changes and challenging scenarios, providing crucial support for high-profile cases and hospitalizations
ensure guests receive appropriate care and help, including face-to-face interactions when needed
Collaborate with colleagues, teams, suppliers, and partners from all over the world
Monitor progress with sales and/or service updates, as well as guest feedback
Celebrate successes in meeting sales and/or service targets, solving problems, and providing great service

What we offer

Private Health Insurance with Allianz or Sanitas included
Accommodation with your own private bedroom and bills included
Work permits, background and/or medical checks arranged and included
Return flights, company iPad and uniform included
Comprehensive onsite start of season training with accommodation and pay included
Access to free language lessons & the TUI Learning Hub
Extra commission of 400-500€ gross per month with no upper limit
Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation
Optional winter work opportunities

Fulltime

Hotel or service rep

Are you ready to embark on an exciting journey in the world of travel and touris...

Location

Salary:

825.00 - 980.00 EUR / Month

TUI Group

Expiration Date

Until further notice

Requirements

EU passport
Willing to relocate for the summer season
Speak English plus one of the following languages: Dutch, Dutch and French, German, Danish, or Norwegian
For speakers of languages other than German: valid manual driver's license and minimum age of 21
Friendly and empathetic individual
Quick learner
Hotel Reps: highly motivated, target-driven with positive mindset
Service Support Reps: excel in fast-paced environments, multitasking and organizational skills
Ability to turn challenges into opportunities and remain calm under pressure
Clear and effective communication skills

Job Responsibility

Create special moments for guests, make them feel welcome and happy
Engage with guests to identify needs and offer tailored recommendations
Hotel Reps: promote and sell experiences, exceed sales targets, handle changes and challenging situations
Service Support Reps: manage changes and challenging scenarios, provide support for high-profile cases and hospitalizations, ensure guests receive appropriate care
Collaborate with colleagues, teams, suppliers, and partners
Monitor progress with sales and/or service updates and guest feedback
Celebrate successes in meeting targets and providing great service

What we offer

Private Health Insurance with Allianz or Sanitas
Accommodation with private bedroom and bills included
Work permits, background and/or medical checks arranged and included
Return flights, company iPad and uniform included
Comprehensive onsite start of season training with accommodation and pay included
Access to free language lessons & the TUI Learning Hub
Extra commission of 400-500€ gross per month with no upper limit
Involvement with local charity and sustainability initiatives

Fulltime

TUI Hotel, Service Rep | English Speaking

We are seeking digital experienced and helpful individuals like you to join our ...

Location

Turkey , Fethiye; Marmaris

Salary:

22770.00 - 27325.00 TL / Month

TUI

Expiration Date

Until further notice

Requirements

A friendly and empathetic individual who naturally connects with people, making them feel welcomed and supported, going above and beyond to create unforgettable experiences
A quick learner, ready to master the technology and tools needed for the role. Embrace new knowledge and feedback, and enthusiastic about getting to know our amazing products and services
Hotel Reps are highly motivated, target-driven individuals with a positive mindset towards achieving results. Dedicated to caring for customers, selling products that match their needs, and ensuring they have the best possible experience
Service Support Reps excel in fast-paced and dynamic environments, using multitasking and organizational skills to handle a variety of guest interactions and responsibilities seamlessly
Turning challenges into opportunities and remaining calm under pressure. Proactively identify and resolve issues creatively before they escalate
Communicate clearly and effectively and able to adjust style to fit the situation. Keep interactions positive, and confident to present in front of an audience
Fully conversational in English
Depending on the role you need to hold a valid driving license

Job Responsibility

Create special moments for our guests, make them feel welcome and happy, building a strong connection with each one
Engage with guests from around the world to identify their needs and offer tailored recommendations
Hotel Reps promote and sell our experiences effectively to match our products with guests’ preferences, aiming to exceed sales targets and boost revenue. They also need to be prepared to handle changes and challenging situations effectively to provide the best possible service to our guests
Service Support Reps effectively manage changes and challenging scenarios, providing crucial support for high-profile cases and hospitalizations. They ensure guests receive appropriate care and help, including face-to-face interactions when needed
Collaborate with colleagues, teams, suppliers, and partners from all over the world and embrace our diverse TUI culture
Monitor progress with sales and/or service updates, as well as guest feedback. Celebrate successes in meeting sales and/or service targets, solving problems, and providing great service

What we offer

A job at TUI offers more than your basic salary
A company iPad & uniform are of course standard
Work week of 45 hours with minimum 1.5 days off
Meal allowance with Multinet card
We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons
Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub
growth opportunities tailored to your unique skills and expertise

Fulltime

QSR Customer Rep

The position includes, but is not limited to, the following essential job duties...

Location

United States of America , Lakeland

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Excellent communication skills
Team player who can work well with others or independently
Acts with integrity
keeps commitments
Contagious positive attitude
Focuses on achieving results while having fun
Frequently bend, twist at waist, kneel, squat, stand, and walk
Occasionally climb and descend ladders
Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead

Job Responsibility

Provides excellent guest service in a fast and friendly manner
Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
Prepares and serves food items in accordance with all Brand, Company, and health department regulations
Ensures product quality, food safety, and operational standards are met
Keeps accurate cash, sales, and inventory control records
Follows all government laws and safety codes
Completes reports on all incidents following our 5-minute rule policy
Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win

What we offer

Unlimited tip pooling
Medical, Dental, Vision, Term Life and AD&D plans
Flexible spending and health savings accounts (FT)
Vacation paid time off
Company holidays paid at time and a half
Matching 401(k)
Tuition Reimbursement
Stock Purchase Plan
Employee Discount Program
Discount Meal Benefit

Fulltime

QSR Customer Rep

The position includes, but is not limited to, the following essential job duties...

Location

United States of America , Lakeland

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Excellent communication skills
Team player who can work well with others or independently
Acts with integrity
keeps commitments
Contagious positive attitude
Focuses on achieving results while having fun
Frequently bend, twist at waist, kneel, squat, stand, and walk
Occasionally climb and descend ladders
Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead

Job Responsibility

Provides excellent guest service in a fast and friendly manner
Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
Prepares and serves food items in accordance with all Brand, Company, and health department regulations
Ensures product quality, food safety, and operational standards are met
Keeps accurate cash, sales, and inventory control records
Follows all government laws and safety codes
Completes reports on all incidents following our 5-minute rule policy
Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win

What we offer

Medical, Dental, Vision, Term Life and AD&D plans
Flexible spending and health savings accounts (FT)
Vacation paid time off
Company holidays paid at time and a half
Matching 401(k)
Tuition Reimbursement
Stock Purchase Plan
Employee Discount Program
Discount Meal Benefit
Wellness Plan

TUI Hotel, Service Rep

We are seeking digital experienced and helpful individuals to join our diverse t...

Location

Turkey , Antalya

Salary:

22770.00 - 27325.00 TL / Month

TUI

Expiration Date

Until further notice

Requirements

Right to work in Türkiye
Speak German or Dutch
Fully conversational in German or Dutch or Dutch/French or Polish or Swedish
Depending on the role, hold a valid driving license
Friendly and empathetic
Quick learner
Highly motivated and target-driven
Excellent in fast-paced and dynamic environments
Strong multitasking and organizational skills
Ability to handle challenging situations

Job Responsibility

Create special moments for guests
Make guests feel welcome and happy
Engage with guests to identify their needs and offer tailored recommendations
Promote and sell experiences effectively
Exceed sales targets and boost revenue
Handle changes and challenging situations effectively
Provide crucial support for high-profile cases and hospitalizations
Ensure guests receive appropriate care and help
Collaborate with colleagues, teams, suppliers, and partners
Monitor progress with sales and/or service updates

What we offer

Basic salary starting at 22,770 - 27,325 TL net/monthly
Earned commission on top
Average commission potential starting from 10,000 TL per month with no upper limit
Company iPad & uniform
Work week of 45 hours with minimum 1.5 days off
Meal allowance with Multinet card
Paid training days
Free access to TUI Learning Hub, TUI Skills Academy & language lessons
Involvement in charity and sustainability initiatives
Complimentary access to WeCare Team & 24/7 Wellbeing Hub

Fulltime

Customer Service Rep

IAG GBS

Location:
United States , Kalamazoo

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 18, 2026

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Job Responsibility:

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