CrawlJobs Logo

Customer Service Rep (RMA)

hubbell.com Logo

Hubbell Incorporated

Location Icon

Location:
United States , Manchester

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

The Returns Administrator acts as the central liaison for customers, field personnel, and internal teams including Marketing, Pricing, Engineering, and Manufacturing within an assigned territory. In a company renowned for delivering world-class customer service, this role is responsible for ensuring the returns process is managed accurately, efficiently, and in full support of both internal and external customer needs.

Job Responsibility:

  • Manage the full end-to-end returns (RMA) process, including initial validation, RMA creation in the ERP system, approval coordination, and post RMA activities
  • Meet daily productivity and workflow expectations set by the manager
  • Generate, maintain, and analyze RMA reports using SAP and Power BI
  • Coordinate and process carrier claims
  • Deliver monthly, quarterly, and annual RMA reports and statistics to upper management
  • Provide exceptional service to internal and external customers in alignment with departmental objectives
  • Collaborate with cross-functional teams including Sales, Operations, Accounting, Customer Service, Technical Support, and Logistics
  • Accurately interpret and communicate information from the ERP system
  • Manage multiple shared mailboxes and resolve a high volume of customer inquiries
  • Regularly evaluate current processes and implement improvements as needed
  • Support overflow call volume as required, including multimedia, web chat, and email communications

Requirements:

  • 1–3 years of customer service or related experience
  • Strong written and verbal communication skills
  • SAP and SalesForce experience preferred
  • Proficient in Excel

Additional Information:

Job Posted:
January 15, 2026

Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Customer Service Rep (RMA)

New

Automotive technician

Mercedes-Benz of Hilton Head, part of the fast-growing Group 1 Automotive, a lea...
Location
Location
United States , Bluffton
Salary
Salary:
Not provided
Group 1 Automotive
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must be enrolled and approved for the GI Bill® benefits
  • Formal military schooling in a technical field such as mechanical, power generation, aviation maintenance, electrical, electronics, hydraulic systems, or other parallel technical specialized skills
  • Must be able to provide proof of technical training and job designation
  • A Positive & Friendly Attitude
  • Tools based on your experience
  • Communication Skills
  • Basic Computer Skills
  • Ability to Achieve Targeted Goals
  • High School Diploma or Equivalent
  • Must have a Valid Driver’s License
Job Responsibility
Job Responsibility
  • Perform assigned work as outlined on repair orders with efficiency and accuracy, in accordance with dealership and factory standards
  • Diagnosing the cause of malfunctions and performing repairs, if authorized by dealership service advisors
  • Coordinating with the Parts Department to ensure availability of parts
  • Saving and tagging parts if under warranty or if requested by Service Consultants (for customers)
  • Examining the vehicle to determine if additional safety or service work is required
  • Notifying Service Advisors if additional work is needed or if repairs/work cannot be completed within the time promised
  • Documenting work performed as directed by Service Advisors
  • Road testing vehicles to ensure quality of repair and ensuring vehicles remain clean
  • Keeping abreast of factory technical bulletins and attending factory-sponsored training classes
  • Keeping the dealership service area neat and clean and remaining accountable for all tools used
What we offer
What we offer
  • Market Leading Pay, based on experience, Plus Bonuses
  • A Great Working Environment with State-of the Art Dealerships
  • Advanced Diagnostic Equipment with access to multiple diagnostic consoles
  • Unlimited Training & Career Growth
  • On the Job and Off Site Paid Training
  • Structured, Self-paced and paid Training Opportunities Leading to Manufacturer and Group 1 Recognition
  • Health, Dental & Vision Insurance
  • Life & Disability Insurance
  • 401(k) with Company Match
  • Paid Time off
  • Fulltime
Read More
Arrow Right
New

Sprinter Technician/Mechanic

We are MERCEDES-BENZ OF HILTON HEAD is part of the fast-growing Group 1 Automoti...
Location
Location
United States , Bluffton
Salary
Salary:
Not provided
Group 1 Automotive
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous Sprinter Van Technician experience
  • National Institute of Automotive Service Excellence (ASE) certification(s) or certification(s) in: brakes, electrical/electronic systems or engine performance preferred
  • Strong focus on achieving a great customer service experience
  • High attention to detail
  • A Love of Everything Automotive
  • A Positive & Friendly Attitude
  • Tools Based on your Experience
  • Communication Skills
  • Basic Computer Skills
  • Strong Desire to Provide an Exceptional Client Experience
Job Responsibility
Job Responsibility
  • Efficient and accurate work in accordance with dealership’s and factory standards
  • Complete system diagnostics and full automotive troubleshooting and testing
  • Road-test vehicles to ensure quality work
  • Maintain an organized shop area
  • Communicate directly with service advisors regarding the status of the service work
  • Continuously learn new technical information and techniques
What we offer
What we offer
  • Relocation Package Contingent on Experience
  • Paid Training
  • A Great Working Environment with the Latest Equipment
  • Continuous Job Training and Career Advancement Opportunity
  • Structured, Self-paced and Paid Training Opportunities
  • Manufacturer and Group 1 Recognition
  • Health, Dental, Vision Insurance, Life and Disability Insurance
  • 401(k) with company match, Paid Time-off
  • Employee Vehicle Purchase Program
  • Employee Stock Purchase Plan
  • Fulltime
Read More
Arrow Right
New

Senior Process Control Engineer

The Senior Process Control Engineer purpose is to design and engineer solutions ...
Location
Location
Netherlands , Rotterdam
Salary
Salary:
Not provided
airswift.com Logo
Airswift Sweden
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Engineer Diploma in relevant discipline
  • 5 to 10 years in process control engineering in the Oil & Gas Industry
  • Upstream experience is preferred
Job Responsibility
Job Responsibility
  • Selection of methods and procedures, performance of the work, and optimization of the design within the scope of the specifications, in compliance with international codes, company and industry standards and regulations
  • Proactively planning and completing activities and deliverables within agreed time frame and budget, as well as for ensuring system interfaces
  • Ensure that your Scope of Work is delivered in accordance with both the contractual requirements and company’s internal requirements
  • Ensure applicable lessons learnt are used, understanding the change impact within and across project system boundaries
  • Coordinate with vendors, subcontractors and third parties, in accordance with contractual requirements and company’s internal requirements
  • You may be assigned as a Package Engineer with technical responsibility for the design, procurement and manufacture of the Package
  • Leading engineers on assigned scope of work
  • You may act as Discipline Lead for an assigned scope of work
  • Fulltime
Read More
Arrow Right
New

Multiskilled Engineer Fabrics

We are seeking a reliable and experienced Multiskilled Engineer with a strong fa...
Location
Location
United Kingdom , Dunstable
Salary
Salary:
33000.00 - 38000.00 GBP / Year
paretofm.com Logo
paretofm
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in a similar role
  • Strong organisational and time management skills with the ability to handle multiple priorities
  • Proven ability to build and maintain strong relationships, display initiative, communication and professionalism while working in a team
  • Some understanding of the built environment, with the ability to respond to requests promptly and deliver high-quality outcomes
  • Strong problem-solving skills and proactive attitude
  • Thorough understanding of health and safety regulations and legislation and ability to work within these
  • Excellent customer service and polite manner, acting with integrity and professionalism while representing both Pareto and ZSL on site at all time
  • Keen to learn and develop new skills within self and others in the team
Job Responsibility
Job Responsibility
  • Carry out maintenance and repair work across the site
  • Undertake a wide range of fabric work including but not limited to carpentry, bricklaying, blockwork, general building repairs, paving, slab laying, groundworks
  • Support minor painting and decorating tasks as required
  • Assist with plumbing or mechanical tasks
  • Respond to reactive maintenance requests in a timely and professional manner
  • Ensure all work is completed to a high standard, in line with specifications and site procedures
  • Maintain a safe, clean, and tidy working environment
  • Comply with all health & safety regulations, risk assessments, and method statements
  • Accurately complete job reports, permits, and documentation
  • Liaise with site management, subcontractors, stakeholders, and other trades as required
Read More
Arrow Right
New

Automotive technician

GP1 Toyota Albuquerque is part of the fast growing Group 1 Automotive, a leader ...
Location
Location
United States , Albuquerque
Salary
Salary:
Not provided
Group 1 Automotive
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Automotive Technician/Mechanic Experience
  • A Love of Everything Automotive
  • A Positive & Friendly Attitude
  • Tools Based on your Experience
  • Communication Skills
  • Basic Computer Skills
  • Strong Desire to Provide an Exceptional Client Experience
  • Ability to Achieve Targeted Goals
  • High School Diploma or Equivalent
  • Must have a Valid Driver’s License
What we offer
What we offer
  • Market Leading Pay that could be up to $5.00 per hour more than your current rate (based on a recent pay stub, your technical qualifications, OEM or ASE certifications, experience and work history), plus bonuses
  • A Great Working Environment with the Latest Equipment
  • Structured, Self-paced and Paid Training Opportunities Leading to Manufacturer and Group 1 Recognition
  • Health, Dental & Vision Insurance
  • Life and Disability Insurance
  • 401(k) with company match
  • Paid Time-off
  • Employee Vehicle Purchase Program
  • Employee Stock Purchase Plan
  • Fulltime
Read More
Arrow Right
New

Contract Supervisor

We are seeking an experienced Contract Supervisor to lead and support a team of ...
Location
Location
United Kingdom , Reading
Salary
Salary:
42500.00 - 45000.00 GBP / Year
paretofm.com Logo
paretofm
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • City & Guilds Level II / III (or equivalent) in Electrical or Mechanical discipline
  • 18th Edition I.E.E
  • Strong Building Services / M&E background
  • Excellent knowledge of safe electrical working practices
  • Proven experience supervising engineers or leading technical teams
  • Customer-focused and flexible working approach
  • Strong organisational and communication skills
  • Full UK Driving Licence
Job Responsibility
Job Responsibility
  • Supervise planned preventative maintenance (PPM) and reactive works in line with schedules on SimPRO and client platforms
  • Allocate and coordinate work for on-site and mobile engineers
  • Manage specialist subcontractors on site, ensuring works are completed safely, on time, and to specification
  • Proactively escalate risks to statutory compliance, SLA delivery, or resourcing to the Contract Manager
  • Ensure full compliance with relevant Health & Safety legislation
  • Ensure site-specific Risk Assessments and Method Statements (RAMS) are in place, reviewed at least every six months, and adhered to
  • Raise and control permits to work and access permits
  • Identify hazards, isolate unsafe plant where required, and ensure equipment is made safe
  • Ensure engineers fully complete SimPRO instruction sets, including photographic evidence
  • Review and upload subcontractor service sheets and documentation
  • Fulltime
Read More
Arrow Right
New

Electrical Maintenance Technician

Support field electrical maintenance work and electrical isolation (Lock out Tag...
Location
Location
United States , Big Lake
Salary
Salary:
Not provided
airswift.com Logo
Airswift Sweden
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must have: A valid/current Texas journeyman’s or Master Electrician’s license
  • Previous experience in a closely related position, preferably in the Oil and Gas Industry
  • Discipline appropriate certification(s) if applicable or equivalent professional experience
  • Effective communication skills
  • ability to clearly and concisely describe conditions in the field and recommend remediation steps
  • Team Player
  • exhibits effective teamwork when working with persons over whom the person may have no direct authority and willingness to assist others
  • Ability to adapt to tight deadlines, heavy workloads, and frequent changes in priorities
  • Proficient in Microsoft Office suite of software program
  • Valid Driver’s License
Job Responsibility
Job Responsibility
  • Work with vendors and sub-contractors as required
  • Comply with requirements of MOC for Plant Modification
  • Apply skills and knowledge in a practical and efficient manner and continually look for opportunities for improvement, cost saving and simplification
  • Comply with and promote high SSHE standards and demonstrate responsibility for the safety of self and others minimizing impact on production, and maximizing operational availability
  • Employ Observation Safety Techniques (OST) to report safe and unsafe acts
  • Actively participate in a responsible waste management system
  • Attend and participate in the Operations morning shift meeting
  • Fulltime
Read More
Arrow Right
New

BMW Automotive Technician/Mechanic

BMW AUTOMOTIVE MECHANICS CONSIDER A CAREER HERE! 4 DAY WORK WEEK! | MARKET LEADI...
Location
Location
United States , Bluffton
Salary
Salary:
Not provided
Group 1 Automotive
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Several years of automotive technician or mechanic experience preferred
  • Automotive technical or trade school degree
  • National Institute of Automotive Service Excellence (ASE) certification(s) or certification(s) in: brakes, electrical/electronic systems or engine performance preferred
  • A Love of Everything Automotive
  • A Positive & Friendly Attitude
  • Tools Based on our Experience
  • Communication Skills
  • Basic Computer Skills
  • Strong Desire to Provide an Exceptional Client Experience
  • Ability to Achieve Targeted Goals
What we offer
What we offer
  • A True Four Day Work Schedule
  • Market Leading Pay, Based on Experience, Plus Bonuses
  • A Great Working Environment with the Latest Equipment
  • Structured, Self-paced and Paid Training Opportunities
  • Manufacturer and Group 1 Recognition
  • Pinnacle Awards Program
  • Health, Dental, Vision Insurance, Life and Disability Insurance
  • 401(k) with company match, Paid Time-off
  • Employee Vehicle Purchase Program
  • Employee Stock Purchase Plan
  • Fulltime
Read More
Arrow Right