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Customer Service Receptionist

United Kingdom, Roche 24000.00 - 26000.00 GBP / Year · Job Posted March 21, 2026
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Job Description

Adams Morey are currently looking for a friendly, organised, and customer-focused Receptionist to join our team at our Roche depot. As the Customer Service Receptionist, you will be the first point of contact for customers visiting or contacting the dealership. You will play a key role in ensuring a professional and welcoming experience while supporting the service and administration teams.

Job Responsibility

  • Welcome customers and visitors to the dealership in a professional and friendly manner
  • Answer incoming telephone calls and direct them to the appropriate department
  • Manage the reception area and ensure it remains tidy and presentable
  • Assist customers with enquiries and provide accurate information
  • Support the service and administration teams with general office tasks
  • Maintain records, appointments, and documentation
  • Provide excellent customer service at all times

Requirements

  • Has previous reception or customer service experience
  • Has excellent communication and interpersonal skills
  • Is organised with good administrative abilities
  • Can remain calm and professional in a busy environment
  • Has good IT skills and attention to detail
  • Works well both independently and as part of a team

What we offer

  • 30 days holidays including 8 bank holidays
  • Company sick pay, that increases with length of service up to 13 weeks
  • Company pension with the option to salary sacrifice
  • Where salary sacrifice takes place, 50% NI saving reinvested into your pension pot
  • Genuine career development and pathways with DAF Academy
  • Award winning apprenticeship Program
  • Apprentice equipment scheme
  • Employee Assistance program
  • Cycle to work scheme
  • My Staff shop – access to hundreds of discounts
  • Quarterly More Awards recognition scheme
  • Free eye test vouchers for DSE users
  • On site parking (Site specific)
  • Free mortgage advice through a trusted partner
  • Qualified mental health first aiders
  • On-site trainer for HGV and many other courses

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