Customer Service Project Coordinator Job at Voyage PrivÃ© (Aix-en-Provence)

Senior Customer Service Coordinator - Engineering Support

As the Senior Customer Service Coordinator – Engineering Support at our Edinburg...

Location

Australia , Edinburgh

Salary:

Not provided

Coates

Expiration Date

Until further notice

Requirements

Experience in a high-volume, customer-facing environment (this is key to success in the role)
A hands-on leadership style with the ability to coordinate multiple moving parts
A positive, solutions-focused mindset and passion for customer service
Strong communication skills and the ability to keep all stakeholders informed
Confidence to learn quickly, ask questions, and continuously improve
Proven resilience and adaptability when managing competing demands
Strong organisational and problem-solving skills
Experience supporting or leading teams
Solid computer skills (MS Word, Excel, Outlook)

Job Responsibility

Coordinating traffic installation projects, including sourcing equipment, managing product availability, and organising logistics
Liaising with customers to understand requirements and deliver tailored, end-to-end solutions
Scheduling contractors, cranes, and resources to ensure efficient and timely project delivery
Overseeing branch administration, customer service, and safety standards
Leading and supporting a team of Sales Coordinators to deliver exceptional service outcomes
Collaborating closely with the Senior CSC network and leadership team
Driving a strong safety-first culture across all operations
Ensuring clear, timely communication, keeping all stakeholders informed and aligned
Managing quotes, purchase orders, and hire agreements
Balancing competing priorities in a high-volume environment while maintaining quality and efficiency

What we offer

Development and career progression pathways
Flexible working options available
Access to employee discounts, benefits, and wellbeing programs
Purchased additional leave program
Novated leasing and salary sacrifice options
12 weeks Paid Parental Leave in addition to the government scheme
Volunteering opportunities through the Coates Foundation

Fulltime

Customer Service Coordinator / Buyer

Location

United States , Elk Grove Village

Salary:

58300.00 - 87500.00 USD / Year

Ardagh Group

Expiration Date

Until further notice

Requirements

4-year degree preferred
2 years of experience in customer service
Proficient in the usage of software applications like Excel and Word
Proficient in the usage of SAP
Solid verbal and written skills
Solid problem-solving and analytical skills.

Job Responsibility

Handle the customer support for the Ardagh Metal Packaging locations, external domestic customers, and other external international customers and support the procurement of parts for ATC jobs
Source parts and services, issuing the purchase orders to purchase the parts, and completing all needed documentation to ship the parts
Track customer orders, quoting time, and billing material jobs and installation support against the original quote
Follow up with vendors regarding all purchased parts that are past due or critical for timely delivery
Process orders for Ardagh plants, domestic external customers, and international external customers
Source, quote and procure parts from vendors to fill customer orders and shop floor jobs
Process shipping documents to create invoices
Track and follow customer job orders to ensure purchase orders are received
Quote the customer for spare parts per their request
Respond to customer inquires via e-mail or phone

What we offer

Medical, prescription, dental and vision plans
Flexible Spending Accounts (FSA)
Life insurance
401(k) retirement plan with company match
Paid holidays and vacation
Short- and Long-Term Disability (STD/LTD)
Employee Assistance Program (EAP)
Apprenticeship programs
Professional and personal development opportunities through Employee Resource Groups

Fulltime

Customer Service Coordinator

JELD-WEN is currently seeking a Customer Service Coordinator to join our growing...

Location

United States , NC

Salary:

Not provided

JELD-WEN UK

Expiration Date

Until further notice

Requirements

High School Diploma/GED required (years of experience will be considered)
Associate's Degree preferred
ERP systems, CRM, Salesforce, SAP, or Titan experience preferred
Door manufacturing experience preferred
3 years of Customer Service experience with demonstrated JW product and system knowledge
Intermediate skill in Microsoft Office applications
Ability to handle escalated customer service situations
Ability to manage escalations and resolve problems independently
Passionate about providing the exceptional customer experience
Ability to quickly learn new software, systems or processes and products

Job Responsibility

Build positive relationships with customers
Maintain a positive, empathetic and professional attitude toward customers at all times
Improve customer service experience, create engaged customers and facilitate organic growth
Work with Sales Team to create better methods to address customer complaints
Effective time management, multi-tasking and prioritization skills
In-depth understanding of JW products, operations, websites, and literature to add value to and assist customers
Address customer inquiries that come into the customer service department by phone, web/email, mail, fax, chat, or Social Media by providing courteous and prompt responses
Process complex drawings, quotes and order requests per departmental guidelines (i.e. change orders)
Maintain a thorough understanding of the JELD-WEN customer(s) and their needs to professionally resolve and/or manage customer situations with a goal of first contact resolution
Escalate non-routine issues outside of knowledge scope to appropriate supervisor/manager

What we offer

Competitive compensation & benefits packages
medical & dental
generous leave policies
retirement program

Fulltime

Southeast Service & Project Coordinator

The Service & Project Coordinator helps ensure customer satisfaction by managing...

Location

United States , Chicago

Salary:

85000.00 - 105000.00 USD / Year

E80 Group

Expiration Date

Until further notice

Requirements

Bachelor’s / Master’s degree (Mechatronic Engineering, Management Engineering, Electronic or Computer Engineering)
3 years’ Experience in automation, material handling, or related industrial environments required
Excellent English language proficiency
Ability to motivate, and coordinate technical resources and field staff in a matrixed environment
Strong organizational, leadership, and time‑management capabilities
Ability to manage multiple projects across multiple plants and customers at once
Strong communication skills with the ability to interpret and articulate technical concepts
Working knowledge of: ERP systems
BI tools
CRM system, preferably salesforce

Job Responsibility

Manage service tickets as assigned, ensuring timely response and resolution
Maintains a productive relationship with the customer
Address customer concerns and aim for first‑contact resolution when possible
Collect feedback to identify opportunities for product or service improvement
Keep Customer Service Leadership updated on activity status
Development of SME level understanding: Develops deep understanding of assigned Region/KA Plants system
Understands the solutions E80 Group offers at a functional and technical level
Collaborate with Technical Departments in identifying suitable resources for each job
Contribute for estimation, feasibilities studies and implementation of service improvement initiatives such as retrofit, asset and system performance enhancements
Confirm availability of necessary information to plan and organize interventions effectively

What we offer

Health, Dental, Vision Insurance, Life, STD, LTD, PTO, 401K match
Career growth
E80 World Academy: training and learning programs

Fulltime

Midwest Service & Project Coordinator

The Service & Project Coordinator helps ensure customer satisfaction by managing...

Location

United States , Chicago

Salary:

85000.00 - 105000.00 USD / Year

E80 Group

Expiration Date

Until further notice

Requirements

Bachelor’s / Master’s degree (Mechatronic Engineering, Management Engineering, Electronic or Computer Engineering)
3 years’ Experience in automation, material handling, or related industrial environments required
Excellent English language proficiency
Ability to motivate, and coordinate technical resources and field staff in a matrixed environment
Strong organizational, leadership, and time‑management capabilities
Ability to manage multiple projects across multiple plants and customers at once
Strong communication skills with the ability to interpret and articulate technical concepts
Working knowledge of: ERP systems
BI tools
CRM system, preferably salesforce

Job Responsibility

Manage service tickets as assigned, ensuring timely response and resolution
Maintains a productive relationship with the customer
Address customer concerns and aim for first‑contact resolution when possible
Collect feedback to identify opportunities for product or service improvement
Keep Customer Service Leadership updated on activity status
Development of SME level understanding of assigned Region/KA Plants system
Understands the solutions E80 Group offers at a functional and technical level
Collaborate with Technical Departments in identifying suitable resources for each job
Contribute for estimation, feasibilities studies and implementation of service improvement initiatives such as retrofit, asset and system performance enhancements
Confirm availability of necessary information to plan and organize interventions effectively

What we offer

Health, Dental, Vision Insurance, Life, STD, LTD, PTO, 401K match
Career growth
E80 World Academy training and learning programs
Dynamic, collaborative team

Fulltime

Hybrid Customer Service Coordinator

As a Customer Service Coordinator, you will be the first point of contact for pr...

Location

United Kingdom , Guildford

Salary:

27000.00 - 30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

2-3 years in customer service or sales support roles
Excellent communication and interpersonal skills
Strong organisational and planning abilities
Proficiency with Microsoft Dynamics and general office software
A positive, results-driven mindset

Job Responsibility

Handle incoming new enquiry calls and general office calls, allocating as needed
Respond to new email enquiries promptly and professionally
Guide potential clients through our free identification service
Provide tailored advice to residential clients to secure survey sales
Follow up on survey proposals to convert them into confirmed instructions
Set up new projects in our MS Dynamics CRM, assign consultants, raise invoices, and process payments
Draft standard residential management plans to support Consultants
Assist the Sales and Marketing Manager with research, data collection, and other tasks

What we offer

31 days annual leave (including public holidays)
Enhanced Sick Pay
Life Assurance
Profit Share Scheme
Hybrid working (minimum 3 days in office after probation and training)

Fulltime

Customer Service / Front Desk Coordinator

The Customer Service / Front Desk Coordinator serves as the first point of conta...

Location

United States , Los Altos

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
bachelor’s degree preferred
Recent college graduates are encouraged to apply
Strong interpersonal and communication skills
Friendly, professional demeanor with attention to detail
Organizational skills and ability to multitask
Proficiency with Microsoft Office Suite and standard office equipment

Job Responsibility

Greet and assist guests, directing them to the appropriate staff or meeting areas
Answer incoming calls and respond to general inquiries
Manage incoming and outgoing mail, packages, and deliveries
Maintain an organized, welcoming front desk and reception area
Schedule appointments and maintain office calendars
Support administrative projects such as data entry, filing, and ordering office supplies

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Customer Service / Front Desk Coordinator

The Customer Service / Front Desk Coordinator serves as the first point of conta...

Location

United States , Mountain View

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
bachelor’s degree preferred
Recent college graduates are encouraged to apply
Strong interpersonal and communication skills
Friendly, professional demeanor with attention to detail
Organizational skills and ability to multitask
Proficiency with Microsoft Office Suite and standard office equipment

Job Responsibility

Greet and assist guests, directing them to the appropriate staff or meeting areas
Answer incoming calls and respond to general inquiries
Manage incoming and outgoing mail, packages, and deliveries
Maintain an organized, welcoming front desk and reception area
Schedule appointments and maintain office calendars
Support administrative projects such as data entry, filing, and ordering office supplies

What we offer

medical, vision, dental, and life and disability insurance
company 401(k) plan

Select Country

Customer Service Project Coordinator

Job Description

Job Responsibility

Requirements

What we offer

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