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Customer Service / Procurement Specialist

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Robert Half

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Location:
United States , Wallingford

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Our global manufacturing client is seeking a proactive Customer Service / Procurement Specialist to manage customer accounts and sales order processing. This is a growth-focused role with potential advancement to a supervisory position.

Job Responsibility:

  • Assemble and ship sample packages, ensuring prompt delivery and follow-up
  • Support the sales team with RFQs and pricing
  • Enter and acknowledge sales orders accurately and efficiently
  • Maintain direct relationships with assigned customer accounts
  • Prepare customer status reports, quotations, and follow-up communications
  • Process sales invoices and shipping documents
  • Complete special projects as assigned and provide administrative support
  • Assist in packing and shipping finished orders with required paperwork

Requirements:

  • 2+ years’ experience in manufacturing, supply chain, customer service, or account management
  • Detail-oriented with strong organizational and communication skills
  • Comfortable with order entry systems and standard office software
  • Professionalism and the ability to manage multiple tasks and priorities
  • Proven experience in customer service, account management, or sales support roles
  • Experience in manufacturing or related industry preferred
  • Strong organizational skills with a high level of attention to detail
  • Proficiency in handling administrative tasks
  • Excellent communication skills, both written and verbal
  • Competence in using order entry systems and generating reports
  • Commitment to fostering a collaborative and detail-oriented work environment
What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
March 01, 2026

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