CrawlJobs Logo

Customer Service Planner

https://www.office-angels.com Logo

Office Angels

Location Icon

Location:
United Kingdom , Tunbridge Wells

Category Icon
Category:
Customer Service

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

27000.00 - 29000.00 GBP / Year

Job Description:

Customer Service Planner role focused on delivering exceptional customer service by keeping everything running smoothly behind the scenes. The role involves planning and scheduling work for field-based operatives in the Southeast, handling changes, solving problems, and ensuring smooth operations in a fast-paced environment.

Job Responsibility:

  • Coordinating and scheduling appointments for property services
  • Communicating effectively with clients to understand their needs
  • Managing customer inquiries and resolving issues promptly
  • Collaborating with team to streamline processes and improve service delivery
  • Keeping accurate records and maintaining customer databases
  • Planning and scheduling work for field-based operatives
  • Handling last-minute changes and solving problems quickly

Requirements:

  • Skilled communicator with a knack for problem-solving
  • Detail-oriented and organised with ability to juggle multiple tasks
  • Experience in customer service, preferably within property or maintenance industry
  • Proficient in using computer systems and software
  • Team player who enjoys working in collaborative environment

Nice to have:

Experience in property, maintenance, repairs, engineering, scheduling, planning or similar

What we offer:
  • 24 days annual leave plus bank holidays & birthday off (33 days total)
  • Annual pay review
  • Contributory pension scheme with 4% to 10% matched contributions
  • Life Insurance
  • 24/7 Digital GP service and counselling helpline
  • Free eye test voucher annually and contribution towards glasses
  • Free annual flu jab
  • Two volunteer days per year
  • Extensive annual staff wellbeing programme
  • Career development and vocational training opportunities
  • Employee discounts on various services and products
  • Parking available onsite

Additional Information:

Job Posted:
November 07, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Customer Service Planner

Customer Service Administrator

Our client a privately owned, fast growing local agricultural company seeking an...
Location
Location
United Kingdom , Exeter
Salary
Salary:
25000.00 - 27000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • To provide first class customer service
  • Good telephone manner with ability to listen carefully and communicate clearly and concisely
  • Accuracy and keen eye for attention to detail
  • Good organisational skills
  • Solid IT skills with good working knowledge of standard Microsoft Office software
  • Ability to work within a team and individually
Job Responsibility
Job Responsibility
  • Provide day-to-day general customer services and administrative support for the business
  • Answering telephone and actioning emails promptly and efficiently
  • Take orders from sales team and customers
  • Help set up new customer accounts and keep records updated
  • Manage customer orders on relevant systems
  • Liaising with third party suppliers
  • Ensure order details are sent promptly and accurately to relevant supplier/manufacturing facility
  • Set up and maintain products on relevant systems
  • Work with sales reps to set up new product formulations
  • Assist Transport Manager in absence of Transport Coordinator
What we offer
What we offer
  • 25 days holiday plus Bank Holidays
  • Free car parking
  • Salary reviewed after 3 month probationary period
  • Fulltime
Read More
Arrow Right

Customer Service Administrator

Our client a privately owned, fast growing local agricultural company seeking an...
Location
Location
United Kingdom , Exeter
Salary
Salary:
26000.00 - 27000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • To provide first class customer service, having a good telephone manner with the ability to listen carefully and communicate clearly and concisely
  • Accuracy, a keen eye for attention to detail, and good organisational skills
  • Solid IT skills with a good working knowledge of standard Microsoft Office software
  • Ability to work within a team and individually
Job Responsibility
Job Responsibility
  • To provide day-to-day general customer services and administrative support for the business
  • Answering the telephone and actioning emails promptly and in a friendly and efficient manner to take orders from our sales team and customers
  • Help set up new customer accounts and keep records updated
  • Manage customer orders on relevant systems, liaising with third party supplier as necessary and ensuring that order details are sent promptly and accurately to the relevant supplier/manufacturing facility
  • Set up and maintain products on relevant systems and work with the sales reps to set up new product formulations
  • Assisting the Transport Manager in the absence of the Transport Co-Ordinator to ensure all deliveries are suitably typed on the transport planner and relevant paperwork provided to drivers in a timely manner and liaising with the drivers
  • Flexibility to provide job cover for colleagues as required
What we offer
What we offer
  • Excellent benefit package including generous holiday allowance
  • Fulltime
Read More
Arrow Right

Customer Service Administrator

Our client a privately owned, fast growing local agricultural company seeking an...
Location
Location
United Kingdom , Exeter
Salary
Salary:
26000.00 - 27000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • To provide first class customer service, having a good telephone manner with the ability to listen carefully and communicate clearly and concisely
  • Accuracy, a keen eye for attention to detail, and good organisational skills
  • Solid IT skills with a good working knowledge of standard Microsoft Office software
  • Ability to work within a team and individually
Job Responsibility
Job Responsibility
  • To provide day-to-day general customer services and administrative support for the business
  • Answering the telephone and actioning emails promptly and in a friendly and efficient manner to take orders from our sales team and customers
  • Help set up new customer accounts and keep records updated
  • Manage customer orders on relevant systems, liaising with third party supplier as necessary and ensuring that order details are sent promptly and accurately to the relevant supplier/manufacturing facility
  • Set up and maintain products on relevant systems and work with the sales reps to set up new product formulations
  • Assisting the Transport Manager in the absence of the Transport Co-Ordinator to ensure all deliveries are suitably typed on the transport planner and relevant paperwork provided to drivers in a timely manner and liaising with the drivers
  • Flexibility to provide job cover for colleagues as required
What we offer
What we offer
  • Excellent benefit package including generous holiday allowance
  • Fulltime
Read More
Arrow Right

Customer Service Administrator

Our client is seeking a confident Customer Service Administrator to join their t...
Location
Location
United Kingdom , Exeter
Salary
Salary:
26000.00 - 27000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • To provide first class customer service
  • good telephone manner
  • ability to listen carefully and communicate clearly and concisely
  • accuracy
  • keen eye for attention to detail
  • good organisational skills
  • solid IT skills
  • good working knowledge of standard Microsoft Office software
  • ability to work within a team and individually
Job Responsibility
Job Responsibility
  • To provide day-to-day general customer services and administrative support for the business
  • Answering the telephone and actioning emails promptly and in a friendly and efficient manner to take orders from our sales team and customers
  • Help set up new customer accounts and keep records updated
  • Manage customer orders on relevant systems, liaising with third party supplier as necessary and ensuring that order details are sent promptly and accurately to the relevant supplier/manufacturing facility
  • Set up and maintain products on relevant systems and work with the sales reps to set up new product formulations
  • Assisting the Transport Manager in the absence of the Transport Co-Ordinator to ensure all deliveries are suitably typed on the transport planner and relevant paperwork provided to drivers in a timely manner and liaising with the drivers
  • Flexibility to provide job cover for colleagues as required
What we offer
What we offer
  • Excellent benefit package including generous holiday allowance
  • Fulltime
Read More
Arrow Right

Remote Vacation Planner

We are seeking motivated and detail-oriented Remote Vacation Planners to join ou...
Location
Location
United States , Orlando
Salary
Salary:
Not provided
travelingwithtasha.com Logo
Traveling with Tasha
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong customer service and communication skills
  • High attention to detail and organizational ability
  • Ability to work independently in a remote environment
  • Proficiency with digital tools and online booking platforms (training provided)
  • Prior experience in sales, hospitality, or travel is a plus but not required
Job Responsibility
Job Responsibility
  • Consult with clients to understand their travel preferences, needs, and budget
  • Research and recommend tailored vacation packages, including accommodations, transportation, activities, and dining options
  • Accurately manage reservations, changes, and cancellations
  • Provide expert guidance on destinations, travel requirements, and exclusive offers
  • Deliver excellent customer service before, during, and after travel
  • Stay informed about industry trends, promotions, and vendor policies
What we offer
What we offer
  • Comprehensive training and ongoing professional development
  • Access to industry tools, supplier networks, and booking platforms
  • Opportunities for bonuses, incentives, and exclusive travel perks
  • Supportive team environment with mentorship and growth opportunities
  • Flexible remote work schedule
Read More
Arrow Right

Event Planner Intermediate

We are offering a permanent employment opportunity for an Event Planner Intermed...
Location
Location
United States , Brooklyn
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proficiency in Customer Service, with the ability to handle queries and concerns effectively
  • Strong Management skills to oversee event operations and staff
  • Data Entry skills for maintaining and updating event details
  • Planning expertise for laying out comprehensive event plans
  • Ability to handle Answering Inbound Calls related to the event
  • Familiarity with Budget Processes to manage event finances
  • Reviewing capabilities to ensure all event elements meet the set standards
  • Proficiency in using 'About Time' software for time management
  • Logistic skills for smooth transportation and accommodation arrangements
  • Ability to perform Receptionist Duties, as and when required
Job Responsibility
Job Responsibility
  • Develop comprehensive project plans and budgets for each event
  • Oversee all aspects of event management, including site selection, vendor negotiation, logistics coordination, and risk control
  • Collaborate with internal partners such as Food Services, Audio Visual, Security, and Facilities
  • Provide excellent customer service, addressing client inquiries and resolving issues promptly
  • Manage the reception desk functions including answering calls, handling emails, and escorting clients
  • Support high-level executive meetings by maintaining professionalism, organization, and effective communication
  • Utilize Event Management System (EMS) for detailed reservations, incoming request review, and report presentation
  • Handle correspondence between the planning team and reservation holders, ensuring an outstanding customer experience
  • Understand and apply business guidelines for space allocation, managing space issues and escalating unresolved issues as necessary
  • Ensure clients are updated in a timely manner regarding the status of their requests and available options.
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

Kitchen Planner

Kitchen Planner position at IKEA Edmonton, responsible for meeting customers, un...
Location
Location
Canada , Edmonton
Salary
Salary:
19.00 - 20.00 CAD / Hour
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Amazing attention for details
  • Ability to juggle multiple competing priorities
  • Top notch customer service skills
  • Ability to assess customer needs quickly and sell solutions
  • People-person who can strike up conversations easily
  • Passion for IKEA products and design
  • Passion for Sustainability commitment
  • 6-month work experience in high-volume sales or customer service environment
  • Comfortable working in physically demanding, fast-paced work environment
Job Responsibility
Job Responsibility
  • Be an IKEA Ambassador by understanding impact on customer experience
  • Offer solutions and answer questions related to kitchen and home furnishing needs
  • Actively approach customers to identify needs through insightful questions
  • Advise on best kitchen solutions for homes
  • Stay knowledgeable about in-store specials, delivery options, product features and benefits
  • Ensure sales floor is stocked, presentable, attractively merchandised and correctly priced
  • Support team with additional duties
  • Support store business goals and team sales targets
What we offer
What we offer
  • Wellness days
  • Extended health, dental, and vision coverage
  • RRSP with IKEA contribution matching options
  • Eligibility for annual IKEA bonus incentive plan
  • Flexible spending account
  • Life insurance
  • Merchandise and restaurant discounts
  • Parental leave
  • Bereavement leave
  • Employee assistance program
  • Parttime
Read More
Arrow Right
New

Financial Aid Planner

Come care with us at American Career College where you will meet with students a...
Location
Location
United States , Richardson
Salary
Salary:
Not provided
americancareercollege.edu Logo
American Career College
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 1 year’s experience as a customer service provider in a professional environment
  • Ability to demonstrate the highest levels of integrity and professional ethics in all aspects of the job function
  • Ability to demonstrate excellent communication skills through active listening and delivery of information clearly and effectively
  • Ability to demonstrate excellent customer service skills, with a professional, helpful, and positive demeanor
  • May not be in default on a federal student loan or owe repayment on a federal grant
  • Consent to audio and video record student financial aid appointments and overviews for training and quality assurance purposes required
  • Associate's Degree from an accredited College or University preferred
Job Responsibility
Job Responsibility
  • Meeting with students and prospective students to provide information regarding costs of attendance, available financial aid options, and student loan counseling
  • Reviewing documentation, forms and other information provided by students to ensure accuracy and completeness, update electronic student file appropriately based on information received, and scan documents into Image Now
  • Reviewing student records to ensure any discrepant or conflicting information is appropriately resolved, and documents same
  • Reviewing ISIR data to ensure c-codes are appropriately resolved and required verification items are requested, and document actions or resolutions are fully in the student electronic file
  • Assisting students and parents with directions for requesting FSA User IDs, and online completion of FAFSAs (Free Application for Federal Student Aid), MPNs (Master Promissory Notes), and online student loan entrance and exist counseling
  • Providing in-person student loan counseling for those who are unable to complete online counseling
What we offer
What we offer
  • medical
  • dental
  • vision
  • flexible spending accounts
  • 401(k) match
  • paid time off
  • holidays
  • parental leave
  • tuition reimbursement
  • adoption assistance
  • Fulltime
Read More
Arrow Right
Welcome to CrawlJobs.com
Your Global Job Discovery Platform
At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.