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We're looking for a detail-oriented professional to provide exceptional customer support and assist with service inquiries. This role involves handling inbound and outbound calls, resolving issues, and ensuring a positive experience for clients and patients.
Job Responsibility:
Respond to customer inquiries promptly and professionally
Assist with order processing, account updates, and issue resolution
Maintain accurate records and documentation in internal systems
Support sales initiatives through follow-up and relationship building
Collaborate with team members to meet service and performance goals
Requirements:
Strong communication and problem-solving abilities
Ability to multitask in a fast-paced environment
Experience in customer service or healthcare support is a plus