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Customer Service Payroll Executive

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Office Angels

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Location:
United Kingdom , Bristol

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Contract Type:
Not provided

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Salary:

26000.00 - 28000.00 GBP / Year

Job Description:

We are looking for a Payroll Executive to join the Operations Team within our busy Payroll department. This team plays a central role in preparing and running payrolls, managing payments for our contractor clients, and providing exceptional service to both contractors and agencies. You'll benefit from comprehensive in-house training, hands-on experience, and the opportunity to develop your expertise in contractor payroll management.

Job Responsibility:

  • Data entry, raising invoices, submission of timesheets on behalf of contractors/agencies
  • Processing expense claims ensuring compliance with HMRC rules and company policies
  • Understanding and processing both Auto-Enrolment Workplace and Private Pension queries
  • Learning about the running of the payroll
  • Providing payroll reports and documentation for contractors
  • Learning about PAYE deductions and assisting contractors with payslip queries
  • Providing excellent multi-channel customer service to contractors and agencies on payroll and pension queries via telephone (minimum 60 calls per week), email and webchat

Requirements:

  • Strong customer service awareness
  • Ability to work in a professional, focused and proactive manner
  • Excellent written and verbal communication skills
  • Friendly and professional telephone manner
  • Strong understanding of Microsoft Office including Excel
What we offer:
  • Competitive holiday package: 22 days + bank holidays, increasing to 25 days with service
  • Hybrid working after probation (up to 2 days WFH per week)
  • Free on-site gym access
  • Professional training and career development opportunities
  • A friendly, supportive, and collaborative workplace culture

Additional Information:

Job Posted:
January 03, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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