Customer Service & Outreach Coordinator Job at Robert Half (Richmond)

New

Customer Service Supervisor/Leader

Lana Funkhouser with Robert Half is looking for a hands-on Customer Service Supe...

Location

United States , Boise

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in customer service, customer support, or call center environments
Ability to supervise or lead a small team while remaining actively involved in daily service work
Strong verbal and written communication skills with the ability to handle customer concerns professionally
Experience managing inbound calls, service follow-up, and issue resolution from start to finish
Familiarity with Zoho or similar ticketing systems used for case tracking and documentation
Comfortable working on-site in Boise, Idaho, with availability for a Monday through Friday schedule and some flexibility as needed
Strong organizational skills and attention to detail when maintaining records, investigating claims, and coordinating with multiple parties

Job Responsibility

Provide direct assistance to customers by handling incoming inquiries, addressing concerns, and delivering timely updates on open issues
Oversee the day-to-day work of a small customer service function, including guiding and supporting one team member
Manage damage-related cases from initial report through resolution by reviewing details, asking follow-up questions, and coordinating next steps with repair partners
Maintain accurate records of customer interactions, case activity, and service outcomes in Zoho and other internal platforms
Create and track service tickets, including requests submitted by internal teams as well as customer complaint documentation
Monitor fleet-related customer accounts and help ensure service issues are resolved with a high level of attention and professionalism
Conduct follow-up outreach to customers and internal stakeholders to confirm progress, clarify outstanding details, and close service gaps
Review supporting materials such as videos and case documentation to help investigate incidents and determine appropriate action
Contribute as an active working supervisor by balancing customer-facing responsibilities with leadership support in a fully in-office setting

What we offer

Medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan

Fulltime

Customer Service Representative

This is a great opportunity for someone who enjoys customer interaction, working...

Location

United States , Miami

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Must be Fluent in English and Spanish
Sales Support Experience: Supported sales teams with order processing, customer communication, and account management activities
Customer Service: Experience handling customer inquiries, resolving issues, and maintaining strong client relationships via phone and email
Order Management: Skilled in entering, reviewing, and tracking orders while ensuring accuracy and timely follow-up
CRM & Data Management: Experience maintaining customer records and working within CRM systems, including Salesforce. SAP experience is a plus
Administrative Support: Assisted with reporting, documentation, scheduling, and day-to-day operational support
Cross-Functional Collaboration: Worked closely with sales, operations, and customer service teams to ensure smooth execution and customer satisfaction
Attention to Detail: Strong accuracy in data entry, recordkeeping, and processing customer information
Strong Communication Skills: Professional written and verbal communication with both customers and internal teams

Job Responsibility

Maintaining and updating customer pricing information in SAP
Processing customer orders received by phone and email in a timely and accurate manner
Entering sales orders, verifying pricing and quantities, and sending order confirmations
Monitoring open orders and helping ensure deliveries stay on schedule
Assisting the sales team with customer inquiries, account support, and order-related questions
Working closely with warehouse and logistics teams to coordinate accurate and on-time shipments
Managing customer records, product availability information, and pricing updates
Preparing sales reports and assisting with general reporting needs
Communicating directly with customers regarding orders, product information, and any concerns that arise
Supporting marketing initiatives, promotions, and customer outreach efforts

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Customer Service Representative

We are looking for a Customer Service Representative to support a high-volume cu...

Location

United States , Petersburg

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in call center or customer service roles involving high-volume inbound calls
Ability to communicate clearly and professionally with a wide range of customers
Experience entering orders, account details, or customer records into a computer system
Strong attention to detail when collecting personal, address, and billing information
Comfortable working in a fast-paced environment with daily call volume expectations
Basic computer proficiency and the ability to learn new tools and reference materials quickly

Job Responsibility

Respond to a steady flow of inbound customer calls and provide clear, courteous support throughout the onboarding process
Guide residents through account setup by gathering required details such as name, service address, and billing information
Enter customer information into internal systems with a high level of accuracy and attention to detail
Assist with new customer enrollment efforts tied to a large-scale municipal service rollout
Use reference materials and process guides to answer questions and complete transactions consistently
Handle approximately 50 to 75 calls per day while maintaining service quality and efficiency
Coordinate with internal teams as needed to support outreach and customer onboarding activities

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Customer Service Representative

Location

United States , Jersey City

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience in customer service and sales-focused work environments
Background in leasing, hospitality, retail, restaurants, property management, or similar customer-facing settings is preferred
Strong verbal and written communication skills with the ability to build rapport quickly
Comfortable working toward sales expectations, occupancy goals, or other performance measures
Experience using customer service, lead tracking, or property management software
familiarity with Yardi RENTCafe IQ is a plus
Ability to manage inbound and outbound calls while maintaining accuracy in documentation and follow-up
Capable of handling administrative tasks such as order entry, application support, and record updates
Availability to work a flexible schedule, including weekend hours when needed

Job Responsibility

Welcome prospective residents, answer questions, and provide engaging property tours that highlight apartment features and community benefits
Lead applicants through each step of the leasing journey, explaining requirements, timelines, and next steps clearly and professionally
Maintain consistent communication with leads through phone, email, and follow-up outreach while documenting activity in the company system
Prepare and process leasing documentation, assist with application review steps, and help coordinate a smooth move-in experience
Respond to resident inquiries related to leases and provide timely support to help resolve routine concerns
Review apartment homes before occupancy to confirm they are presented properly and ready for incoming residents
Contribute to leasing and occupancy targets by building strong prospect relationships and supporting conversion efforts
Handle inbound and outbound customer interactions professionally, including service calls and general information requests as needed

What we offer

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Customer Service Representative

We are looking for a personable and motivated Customer Service Representative to...

Location

United States , Jersey City

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience in customer service and sales-focused work environments
Background in leasing, hospitality, retail, restaurants, property management, or similar customer-facing settings is preferred
Strong verbal and written communication skills with the ability to build rapport quickly
Comfortable working toward sales expectations, occupancy goals, or other performance measures
Experience using customer service, lead tracking, or property management software
familiarity with Yardi RENTCafe IQ is a plus
Ability to manage inbound and outbound calls while maintaining accuracy in documentation and follow-up
Capable of handling administrative tasks such as order entry, application support, and record updates
Availability to work a flexible schedule, including weekend hours when needed

Job Responsibility

Welcome prospective residents, answer questions, and provide engaging property tours that highlight apartment features and community benefits
Lead applicants through each step of the leasing journey, explaining requirements, timelines, and next steps clearly and professionally
Maintain consistent communication with leads through phone, email, and follow-up outreach while documenting activity in the company system
Prepare and process leasing documentation, assist with application review steps, and help coordinate a smooth move-in experience
Respond to resident inquiries related to leases and provide timely support to help resolve routine concerns
Review apartment homes before occupancy to confirm they are presented properly and ready for incoming residents
Contribute to leasing and occupancy targets by building strong prospect relationships and supporting conversion efforts
Handle inbound and outbound customer interactions professionally, including service calls and general information requests as needed

What we offer

Medical, vision, dental, and life and disability insurance
Company 401(k) plan

Customer Service Representative

We are looking for a compassionate and detail-oriented Customer Service Represen...

Location

United States , Elkhorn

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in customer service, call center support, or another public-facing service role
Strong verbal communication skills with the ability to explain processes and requirements clearly and professionally
Comfortable handling inbound and outbound calls while delivering a positive client experience
Proficiency with computers, data entry, and application or records administration
Solid attention to detail and the ability to complete work accurately in a fast-paced environment
Basic math skills for reviewing income figures and determining eligibility information
Demonstrated ability to manage sensitive information with discretion and professionalism

Job Responsibility

Meet with applicants to gather information, review supporting documents, and assess eligibility for energy assistance programs
Provide courteous and empathetic service when responding to questions from individuals and families seeking help
Walk clients through program guidelines, required paperwork, and application next steps in a clear and understandable manner
Record, update, and maintain applicant details accurately within internal systems and databases
Use basic calculations to verify income information, household size, and other eligibility-related factors
Coordinate with partner agencies and community resources to help address client needs and improve access to services
Support outreach activities by participating in local events and connecting with residents who may qualify for assistance
Assist a broad range of community members, including older adults, former service members, people with disabilities, and families with children, while protecting confidentiality and following program standards

Customer Service Representative

We are looking for a Customer Service Representative to support a high-volume on...

Location

United States , Petersburg

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in call center or customer service environments
Ability to handle a high volume of inbound calls efficiently and professionally
Strong data entry and order processing skills with close attention to detail
Comfortable collecting and documenting customer account and billing information
Clear verbal communication skills and a customer-focused approach to service
Ability to follow call guides, process instructions, and established workflows
Proficiency with basic computer systems and multitasking during live customer interactions

Job Responsibility

Manage a steady stream of inbound calls from customers seeking assistance with service enrollment and account setup
Verify and record caller details such as name, service address, and billing information with a high level of accuracy
Help new customers complete the onboarding process by clearly explaining next steps and required information
Enter customer data into company systems promptly and correctly while following established procedures
Use reference materials and support guides to provide consistent answers and resolve routine customer questions
Coordinate with internal teams as needed to support outreach efforts tied to the municipal service rollout
Maintain courteous, detail-focused communication throughout each interaction while meeting daily call volume expectations

What we offer

medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan

Fulltime

Customer Service Manager (Supply Chain)

In this key leadership role, you will manage customer service workflows, telemar...

Location

Malaysia , Kuala Lumpur

Salary:

7000.00 - 10000.00 MYR / Month

Randstad

Expiration Date

July 24, 2026

Requirements

Proven supervisory background leading and developing performance in customer relations or transactional processing environments
Deep operational knowledge of modern billing platforms and tax compliance mechanisms
Competency in handling commercial outbound communication and outreach strategies
Capability to interpret data metrics and compile analytical summaries for administrative review
High structural organization with strong accuracy in handling large-scale billing processes

Job Responsibility

Manage customer service workflows, telemarketing assignments, and transactional tracking to ensure comprehensive operational efficiency
Direct day-to-day operations for the transactional processing and invoicing personnel
Monitor billing workflows to ensure strict timeline adherence and data correctness
Deliver leadership, structured training, and performance encouragement to team members
Coordinate with internal leaders to evaluate performance metrics and resolve systemic processing issues
Oversee the monthly creation and verification of client transaction files

Fulltime

Select Country

Customer Service & Outreach Coordinator

Job Description

Job Responsibility

Requirements

What we offer

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