CrawlJobs Logo

Customer Service Order Processing Technician

https://www.baxter.com/ Logo

Baxter

Location Icon

Location:
New Zealand , Auckland

Category Icon
Category:
Customer Service

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

The primary focus of this role will be to ensure accurate and timely processing of documentation in conjunction with customer service to meet the needs of both internal and external customers of the pharmacy.

Job Responsibility:

  • Enter and review orders accurately and in a timely manner
  • Check orders for completeness - legibility/ patient details/drugs/diluents/delivery details etc
  • Clarifying details with customer/ Technical specialist if any aspects of the order are unclear
  • Schedule orders are required
  • Timely receipt of orders confirming expected delivery date and time
  • Liaising regularly with pharmacy production specialists, Team leaders and customer service on matters concerning the receipt, processing and delivery of customer orders
  • Complying with regulatory requirements of GDP, GMP and EH&S
  • Working with different sites to manage current workload to assist in bringing forward or delaying orders to maintain rooms at capacity
  • Assist in capturing customer complaint reports regarding delivery and service issues
  • Dealing with product complaints and adverse event reports
  • Use of standard Microsoft programs such as MS Word, Excel, PowerPoint and Access to provide clerical support and maintain information databases
  • Assist in the provision of support in the areas of customer service, processing of monthly reports
  • Flexibility with working different shifts, weekends and varying Public holidays per state to ensure patient care across all states
  • Perform other duties as directed by Management

Requirements:

  • Excellent attendance and punctuality records and no outstanding performance issues
  • Highly competent in accurate data entry and review with minimum errors and efficient time management utilizing pharmacy programs
  • Willing and motivated attitude with team members
  • Displays drive and a sense of urgency to achieving deadlines, assisting with additional hours, flexibility etc.
  • Must be able to demonstrate a good understanding of basic mathematics and to be able to communicate effectively both verbally and in writing
  • Pleasant telephone manner to all external and internal stakeholders

Additional Information:

Job Posted:
March 26, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Baxter - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Customer Service Order Processing Technician

Customer Service Representative - Pharmacy Service Technician

At CVS Health, we’re building a world of health around every consumer and surrou...
Location
Location
United States , Chandler, AZ
Salary
Salary:
17.00 - 28.46 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Valid/ Active Arizona Pharmacy Technician License
  • One year experience in a customer service role handling and resolving a high volume of complex customer needs over the phone
  • One year work experience with Windows-based applications like Windows, Microsoft Office, internet navigation, and email applications
  • One year computer keyboarding experience, skills and aptitude
Job Responsibility
Job Responsibility
  • Provide telephone support to patients receiving life sustaining specialty drug therapy
  • Coordinate and process new patient medication orders and reorders, which includes verifying and reverifying benefits
  • Help patients with translating and entering in new or refill prescriptions into the pharmacy information system, communicating and collecting copay amounts, obtaining authorizations, and working with insurance companies, healthcare providers and/or internal teams to screen, identify, resolve and defer orders that have accounts receivable or clinical issues
What we offer
What we offer
  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Fulltime
Read More
Arrow Right

Environmental Services Technician I

Under direct supervision, maintain assigned areas within the medical center in a...
Location
Location
United States
Salary
Salary:
16.50 - 25.58 USD / Hour
beebehealthcare.org Logo
beebe healthcare
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous cleaning experience in healthcare, school, or hospitality setting
  • Experience operating floor equipment, sweepers, and commercial washers/dryers
  • On-the-job training will be provided
  • Strong communication skills (both verbal and written)
  • Basic knowledge of computer programs for documentation purposes
  • Ability to maintain confidentiality and handle sensitive information
  • Capable of managing challenging or crisis situations
  • Excellent customer service skills with patients, staff, and visitors
  • Familiarity with basic EVS equipment and cleaning protocols
  • High school or equivalent preferred
Job Responsibility
Job Responsibility
  • Clean assigned areas on campus include patient and non-patient areas (offices, elevators, grounds, parking garages, lobbies, conference rooms), according to established standards
  • Tasks include washing furnishings, curtains, walls, vacuuming upholstery, removing trash and biohazard waste, and replenishing waste collection devices
  • Use disinfectants and cleaning solutions in line with policies and procedures, ensuring attention to detail
  • Notify the supervisor of any signs of pests and ensure all areas are left neat and orderly after cleaning
  • Sweep, mop, wax vinyl tile floors, vacuum, and shampoo carpets, and scrub grout areas as required
  • Report any floor issues that need more than routine cleaning, such as worn areas, for scheduling of deeper maintenance
  • Complete floor care tasks assigned
  • Maintain accurate records, including daily tasks, laundry weights, linen inventory, project requests, and equipment or facility issues
  • Stay up to date on department information through email, bulletin boards, and meetings. Participate in departmental improvements
  • Report any concerns related to equipment (e.g., broken parts, unusual sounds, or malfunctioning call bells), furniture, or work areas (e.g., soiled tiles, damaged walls)
Read More
Arrow Right

Customer Service Representative

Exciting opportunity to be a part of our Specialty Mail Order Pharmacy! As a Pha...
Location
Location
United States , Mount Prospect
Salary
Salary:
17.00 - 31.30 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Valid Illinois Pharmacy Technician License
  • One year experience in a customer service role handling and resolving a high volume of complex customer needs over the phone
  • One year work experience with Windows-based applications like Windows, Microsoft Office, internet navigation, and email applications
  • One year computer keyboarding experience, skills and aptitude
  • Must reside in Illinois and live within 75 miles of Mount Prospect, IL
Job Responsibility
Job Responsibility
  • Provide telephone support to patients receiving life sustaining specialty drug therapy
  • Coordinate and process new patient medication orders and reorders, including verifying and reverifying benefits
  • Help patients with translating and entering in new or refill prescriptions into the pharmacy information system
  • Communicate and collect copay amounts
  • Obtain authorizations
  • Work with insurance companies, healthcare providers and/or internal teams to screen, identify, resolve and defer orders that have accounts receivable or clinical issues
What we offer
What we offer
  • Affordable medical plan options
  • 401(k) plan with matching company contributions
  • Employee stock purchase plan
  • No-cost programs including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Fulltime
Read More
Arrow Right

Customer Service Representative

This role requires providing telephone support for patients receiving specialty ...
Location
Location
United States , Las Vegas
Salary
Salary:
17.00 - 28.46 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Valid/ Active Arizona Pharmacy Technician License
  • One year experience in a customer service role handling and resolving a high volume of complex customer needs over the phone
  • One year work experience with Windows-based applications like Windows, Microsoft Office, internet navigation, and email applications
  • One year computer keyboarding experience, skills and aptitude
Job Responsibility
Job Responsibility
  • Provide telephone support to patients receiving life sustaining specialty drug therapy
  • Coordinate and process new patient medication orders and reorders
  • Verify and reverify benefits
  • Translate and enter new or refill prescriptions into the pharmacy information system
  • Communicate and collect copay amounts
  • Obtain authorizations
  • Work with insurance companies, healthcare providers, and/or internal teams to resolve orders with accounts receivable or clinical issues
  • Interact with insurance companies, patients, and internal partners to ensure timely processing of specialty medications
  • Ensure that financial and clinical expectations are being met prior to fulfillment
What we offer
What we offer
  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost programs including wellness screenings, tobacco cessation, and weight management programs
  • Confidential counseling and financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Fulltime
Read More
Arrow Right

Field Service Technician II

The Associate, Field Service II’s primary responsibility is to perform complex r...
Location
Location
United States , Indianapolis
Salary
Salary:
43200.00 - 59400.00 USD / Year
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or GED required
  • Applicable technical or trade school training preferred
  • 2+ years working with medical devices in a hands-on environment required
  • Experience working with FDA-supervised products preferred
  • Previous driving/delivery experience preferred
  • Adapts to new technologies and becomes comfortable with the Microsoft Office Suite of products
  • Valid driver’s license and driving record that meets company and state requirement
  • Ability to acquire and maintain a DOT physical card required
  • Schedule flexibility/on-call
  • Occasional overnight travel may be required
Job Responsibility
Job Responsibility
  • Attend monthly safety meetings
  • Demonstrate a proactive approach to safety awareness and compliance
  • Optimally complete all required safety and compliance learning modules on a timely basis
  • Complete medical testing in a timely manner
  • Sustain a clean and safe work environment, including 5S activities
  • Safely operate a fleet vehicle ranging in size from a cargo van up to a 26,000 pound truck
  • Identify safety concerns and correct as vital
  • Ability to lift and carry up to 65 pounds using appropriate processes, including proper safety and ergonomic procedures
  • Perform complex repairs on medical products
  • Perform electronic, hydraulic, and pneumatic systems troubleshooting and repair of assigned products
What we offer
What we offer
  • Medical and dental coverage that start on day one
  • Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
  • Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
  • 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
  • Flexible Spending Accounts
  • Educational assistance programs
  • Time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave
  • Commuting benefits
  • Employee Discount Program
  • Employee Assistance Program (EAP)
  • Fulltime
Read More
Arrow Right

Field Service Technician II

The Associate, Field Service II’s primary responsibility is to perform complex r...
Location
Location
United States , Indianapolis
Salary
Salary:
43200.00 - 59400.00 USD / Year
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or GED required
  • Applicable technical or trade school training preferred
  • 2+ years working with medical devices in a hands-on environment required
  • Experience working with FDA-supervised products preferred
  • Previous driving/delivery experience preferred
  • Adapts to new technologies and becomes comfortable with the Microsoft Office Suite of products
  • Valid driver’s license and driving record that meets company and state requirement
  • Ability to acquire and maintain a DOT physical card required
  • Schedule flexibility/on-call
  • Occasional overnight travel may be required
Job Responsibility
Job Responsibility
  • Attend monthly safety meetings
  • Demonstrate a proactive approach to safety awareness and compliance
  • Optimally complete all required safety and compliance learning modules on a timely basis
  • Complete medical testing in a timely manner
  • Sustain a clean and safe work environment, including 5S activities
  • Safely operate a fleet vehicle ranging in size from a cargo van up to a 26,000 pound truck
  • Identify safety concerns and correct as vital
  • Ability to lift and carry up to 65 pounds using appropriate processes, including proper safety and ergonomic procedures
  • Performs complex repairs on medical products. These are repairs beyond simple and minor cosmetic repairs or component replacements
  • Performs electronic, hydraulic, and pneumatic systems troubleshooting and repair of assigned products
What we offer
What we offer
  • Medical and dental coverage that start on day one
  • Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
  • Employee Stock Purchase Plan (ESPP)
  • 401(k) Retirement Savings Plan
  • Flexible Spending Accounts
  • Educational assistance programs
  • Paid holidays
  • Paid time off ranging from 20 to 35 days based on length of service
  • Family and medical leaves of absence
  • Paid parental leave
  • Fulltime
Read More
Arrow Right

Field Service Technician II

The Associate, Field Service II’s primary responsibility is to perform complex r...
Location
Location
United States , West Chester
Salary
Salary:
Not provided
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or GED required
  • Applicable technical or trade school training preferred
  • 2+ years working with medical devices in a hands-on environment required
  • Experience working with FDA-supervised products preferred
  • Previous driving/delivery experience preferred
  • Adapts to new technologies and becomes comfortable with the Microsoft Office Suite of products
  • Valid driver’s license and driving record that meets company and state requirement
  • Ability to acquire and maintain a DOT physical card required
  • Schedule flexibility/on-call
  • Occasional overnight travel may be required
Job Responsibility
Job Responsibility
  • Attend monthly safety meetings
  • Demonstrate a proactive approach to safety awareness and compliance
  • Optimally complete all required safety and compliance learning modules on a timely basis
  • Complete medical testing in a timely manner
  • Sustain a clean and safe work environment, including 5S activities
  • Safely operate a fleet vehicle ranging in size from a cargo van up to a 26,000 pound truck
  • Identify safety concerns and correct as vital
  • Ability to lift and carry up to 65 pounds using appropriate processes, including proper safety and ergonomic procedures
  • Perform complex repairs on medical products. These are repairs beyond simple and minor cosmetic repairs or component replacements
  • Perform electronic, hydraulic, and pneumatic systems troubleshooting and repair of assigned products
What we offer
What we offer
  • Medical and dental coverage that start on day one
  • Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
  • Employee Stock Purchase Plan (ESPP)
  • 401(k) Retirement Savings Plan (RSP)
  • Flexible Spending Accounts
  • Educational assistance programs
  • Paid holidays
  • Paid time off ranging from 20 to 35 days based on length of service
  • Family and medical leaves of absence
  • Paid parental leave
  • Fulltime
Read More
Arrow Right

Field Service Technician II

The Associate, Field Service II’s primary responsibility is to perform complex r...
Location
Location
United States , Indianapolis
Salary
Salary:
43200.00 - 59400.00 USD / Year
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or GED required.
  • Applicable technical or trade school training preferred.
  • 2+ years working with medical devices in a hands-on environment required.
  • Experience working with FDA-supervised products preferred.
  • Previous driving/delivery experience preferred.
  • Adapts to new technologies and becomes comfortable with the Microsoft Office Suite of products.
  • Valid driver’s license and driving record that meets company and state requirement.
  • Ability to acquire and maintain a DOT physical card required.
  • Schedule flexibility/on-call.
  • Occasional overnight travel may be required.
Job Responsibility
Job Responsibility
  • Attend monthly safety meetings.
  • Demonstrate a proactive approach to safety awareness and compliance.
  • Optimally complete all required safety and compliance learning modules on a timely basis.
  • Complete medical testing in a timely manner.
  • Sustain a clean and safe work environment, including 5S activities.
  • Safely operate a fleet vehicle ranging in size from a cargo van up to a 26,000 pound truck.
  • Identify safety concerns and correct as vital.
  • Ability to lift and carry up to 65 pounds using appropriate processes, including proper safety and ergonomic procedures.
  • Performs complex repairs on medical products.
  • These are repairs beyond simple and minor cosmetic repairs or component replacements.
What we offer
What we offer
  • Medical and dental coverage that start on day one.
  • Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance.
  • Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount.
  • 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching.
  • Flexible Spending Accounts.
  • Educational assistance programs.
  • Time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave.
  • Commuting benefits.
  • Employee Discount Program.
  • Employee Assistance Program (EAP).
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy