Customer Service Operator Job at Cogoport (Mumbai)

Customer Service Operator

Cogoport is currently looking for an individual who can successfully manage the ...

Location

India , Ahmedabad

Salary:

Not provided

Cogoport

Expiration Date

Until further notice

Requirements

Any graduate degree / post graduate degree (Diploma in Logistics or any related discipline would be an advantage)
Customer Service experience in freight forwarding or international FCL logistics is mandatory
High attention to detail
Stakeholder management
Strong communication
Inter-personal skills
Process orientation
Business acumen

Job Responsibility

Act as a Single point of Contact for the customers account to handle all the post-booking communications
Ensuring fulfilment of all the bookings for the customer accounts assigned
Generating repeat business from the Assigned set of accounts
Handling all the Post-Sales Customer Escalations
Coordinate with Internal stakeholders for smooth shipment execution wherever needed and ensure execution as per Customer's SOP
Follow policies, procedures, standards, and ensure compliance with all the maritime regulations
Review Work Instructions periodically and update as required to reflect changes and ensure compliances
Ensure data accuracy for uploaded rates, ensuring zero loss due to entry of incorrect rates
Follow SOPs for each service and maintain desks TAT for each allocated task

Fulltime

Customer Service Operator

Cogoport is currently looking for an individual who can successfully manage the ...

Location

India , Gurugram

Salary:

Not provided

Cogoport

Expiration Date

Until further notice

Requirements

Any graduate degree / post graduate degree (Diploma in Logistics or any related discipline would be an advantage
Customer Service experience in freight forwarding or international FCL logistics is mandatory
High attention to detail
Stakeholder management
Strong communication
Inter-personal skills
Process orientation
Business acumen

Job Responsibility

Act as a Single point of Contact for the customers account to handle all the post-booking communications
Ensuring fulfilment of all the bookings for the customer accounts assigned
Generating repeat business from the Assigned set of accounts
Handling all the Post-Sales Customer Escalations
Coordinate with Internal stakeholders for smooth shipment execution wherever needed and ensure execution as per Customer's SOP
Follow policies, procedures, standards, and ensure compliance with all the maritime regulations
Review Work Instructions periodically and update as required to reflect changes and ensure compliances
Ensure data accuracy for uploaded rates, ensuring zero loss due to entry of incorrect rates
Follow SOPs for each service and maintain desks TAT for each allocated task

Fulltime

Customer Service Assistant

Are you a team player with a passion for food and people? Do you thrive in a bus...

Location

United Kingdom , London

Salary:

14.80 GBP / Hour

14forty

Expiration Date

Until further notice

Requirements

Have an enthusiastic can-do attitude
Display passion for delivering excellent customer service
Be an excellent team player
Arrive equipped with a desire to succeed in your role
Thrive working under pressure
Demonstrate outstanding timekeeping and reliability
Have a safety-first mind set
Have experience within a similar catering-related role, but this isn't essential

Job Responsibility

Preparing delicious, high-quality food that delights our clients and customers
Creating attractive food and counter displays
Representing CH&CO and maintaining a positive brand image
Handling cash and operating the cash register
Complying with Food Handling & Hygiene standards
Complying with Health & Safety regulations

What we offer

Great operational training and development
Life assurance scheme
Personal Development and Training opportunities
A great wellbeing strategy - including access to our Employee Assistance Programme
Regular social events and communication with our leaders
A holiday purchase scheme
Access to some great high street discount vouchers

Fulltime

Customer Service Representative

Location

United States , Concord

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in customer service, preferably in a call center or high-volume support environment
Working knowledge of CRM systems and the ability to document interactions accurately
Experience handling billing-related questions and resolving account concerns
Strong verbal communication skills with a detail-oriented and customer-focused approach
Ability to manage inbound calls efficiently while maintaining composure and accuracy
Comfortable working onsite during the initial training period and transitioning to a hybrid schedule afterward
Flexibility to adjust work hours when needed in response to emergency or storm-related operations

Job Responsibility

Respond to incoming customer calls and deliver timely, courteous support for service-related questions and concerns
Assist customers with billing inquiries, explain account details clearly, and help resolve payment or statement issues
Record customer interactions accurately in the CRM system to maintain complete and up-to-date account information
Investigate service requests and coordinate follow-up actions to ensure issues are addressed efficiently
Provide clear information about company services, account processes, and next steps so customers know what to expect
Manage a high volume of inquiries while maintaining accuracy, professionalism, and attention to detail
Adapt to changing business needs, including modified schedules during emergency response periods such as severe weather events

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Fulltime

Customer Service Specialist

Rutland Housing Authority is seeking a Customer Service Specialist to serve as t...

Location

United States , Rutland

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of customer service experience (required)
High School Diploma required (Associate’s preferred)
Strong organizational, communication, and multitasking skills
Proficient in Microsoft Office
ability to learn new systems quickly
Experience with data entry and cash handling preferred
Valid driver’s license and reliable transportation

Job Responsibility

Manage front desk operations (calls, visitors, inquiries)
Process housing applications and maintain accurate records
Enter and update data in the system
Coordinate tenant communications, notices, and mailings
Assist with recertifications and compliance tracking
Receive and manage work orders, collaborating with maintenance staff
Support general office operations and administrative tasks

What we offer

Health, Dental & Life Insurance
Retirement Plan
Paid Time Off
Tuition Reimbursement
Professional Development Assistance

Fulltime

Customer Service Advisor

We're looking for an adaptable and confident Customer Service Advisor to advise ...

Location

United Kingdom , Perth

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Confident in communicating both verbally and in written format
Great listening skills
Empathy to go the extra mile for customers on each and every call
Previous TeleSales/Customer Service experience is beneficial, but not essential
Excellent problem-solving abilities
Adaptable and resilient
Ability to stay calm under pressure

Job Responsibility

Making outgoing calls from an assigned call board along with taking inbound calls
Upselling products to Customers
Outbound calls to let customers know about promotions
Inputting emailed orders from customers and contract Groups for the whole of the UK
Learning monthly and weekly promotions and informing our customers and helping them receive the best deals possible
Effectively and promptly dealing with customer issues or complaints whilst adhering to operational processes
Communicating with other depots throughout the UK to ensure customers are receiving the best care possible
Working alongside the Territory Sales Managers assigned to each Depot
Placing Uplift lines in the system for customer returns

Parttime

Customer Service Representative

We are looking for a Customer Service Representative to join a construction and ...

Location

United States , Ontario

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in customer service or a call center environment
Ability to handle a high volume of inbound calls while remaining courteous and efficient
Strong data entry and order processing skills with close attention to accuracy
Comfortable making outbound calls for follow-up and customer communication
Clear verbal and written communication skills with a customer-focused approach
Strong organizational skills and the ability to manage competing priorities effectively
Proficiency with basic computer systems and the ability to learn new tools quickly

Job Responsibility

Respond to incoming customer calls with care, providing clear information and timely support
Assist customers with questions related to products, services, and order status while maintaining a high standard of service
Enter customer orders accurately into the appropriate system and verify details to reduce processing errors
Make outbound calls when needed to confirm information, provide updates, or follow up on customer requests
Document customer interactions thoroughly so inquiries, concerns, and resolutions are properly tracked
Coordinate with internal teams to help resolve service issues and ensure customer needs are addressed efficiently
Manage multiple requests in a fast-paced call center environment while maintaining attention to detail
Support day-to-day service operations by identifying customer concerns and escalating more complex matters when appropriate

What we offer

medical, vision, dental, and life and disability insurance
company 401(k) plan

Customer Service Representative

We are looking for a Customer Service Representative to support customers with a...

Location

United States , Houston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
At least 2 years of customer service experience required
utility or municipal service experience is preferred
Familiarity with utility billing practices, water or wastewater services, or public service operations is a plus
Strong verbal and written communication skills with the ability to explain technical or account-related information clearly
Proven attention to detail and sound problem-solving skills in a customer-facing environment
Proficiency with Microsoft Office and experience using billing, order entry, or customer account systems
Ability to manage inbound customer contact, handle multiple priorities, and remain effective in a fast-paced setting
Ability to stay calm, attentive to detail, and solution-oriented during difficult customer interactions

Job Responsibility

Assist customers with setting up new accounts, transferring service, and arranging service suspension or restoration as needed
Respond to questions about rates, charges, and service guidelines by providing clear and courteous explanations
Review account concerns related to billing, usage changes, and meter activity to identify issues and support resolution
Work closely with field personnel to schedule and follow up on service requests, meter-related activity, and assigned work orders
Update and maintain customer records in the billing system with a high level of accuracy and completeness
Accept payments, document account activity, and help customers understand available payment arrangement options when applicable
Communicate important service-related updates, including planned interruptions, meter work, and policy changes
Address customer concerns professionally, de-escalate challenging situations, and route complex matters to the appropriate team when necessary
Follow established procedures, service standards, and applicable regulations in all customer interactions and account handling

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Fulltime

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