Customer Service Operator Job at Cogoport (Gurugram)

Customer Service Operator

Cogoport is currently looking for an individual who can successfully manage the ...

Location

India , Ahmedabad

Salary:

Not provided

Cogoport

Expiration Date

Until further notice

Requirements

Any graduate degree / post graduate degree (Diploma in Logistics or any related discipline would be an advantage)
Customer Service experience in freight forwarding or international FCL logistics is mandatory
High attention to detail
Stakeholder management
Strong communication
Inter-personal skills
Process orientation
Business acumen

Job Responsibility

Act as a Single point of Contact for the customers account to handle all the post-booking communications
Ensuring fulfilment of all the bookings for the customer accounts assigned
Generating repeat business from the Assigned set of accounts
Handling all the Post-Sales Customer Escalations
Coordinate with Internal stakeholders for smooth shipment execution wherever needed and ensure execution as per Customer's SOP
Follow policies, procedures, standards, and ensure compliance with all the maritime regulations
Review Work Instructions periodically and update as required to reflect changes and ensure compliances
Ensure data accuracy for uploaded rates, ensuring zero loss due to entry of incorrect rates
Follow SOPs for each service and maintain desks TAT for each allocated task

Fulltime

Customer Service Operator

Cogoport is currently looking for an individual who can successfully manage the ...

Location

India , Mumbai

Salary:

Not provided

Cogoport

Expiration Date

Until further notice

Requirements

Any graduate degree / post graduate degree (Diploma in Logistics or any related discipline would be an advantage
Customer Service experience in freight forwarding or international FCL logistics is mandatory
High attention to detail
Stakeholder management
Strong communication
Inter-personal skills
Process orientation
Business acumen

Job Responsibility

Act as a Single point of Contact for the customers account to handle all the post-booking communications
Ensuring fulfilment of all the bookings for the customer accounts assigned
Generating repeat business from the Assigned set of accounts
Handling all the Post-Sales Customer Escalations
Coordinate with Internal stakeholders for smooth shipment execution wherever needed and ensure execution as per Customer's SOP
Follow policies, procedures, standards, and ensure compliance with all the maritime regulations
Review Work Instructions periodically and update as required to reflect changes and ensure compliances
Ensure data accuracy for uploaded rates, ensuring zero loss due to entry of incorrect rates
Follow SOPs for each service and maintain desks TAT for each allocated task

Fulltime

Junior Customer Service Operator

The Station Grocer is seeking an enthusiastic junior team member to join our tea...

Location

Australia , East Ballina

Salary:

Not provided

The Station Grocer

Expiration Date

Until further notice

Requirements

Must be at least 16 years old
Reliable with dependable transport to and from work
Available within required shift times
Friendly, approachable, and comfortable speaking with customers
Able to follow instructions and show initiative
Quick to learn and retain new information
Presentable with a strong work ethic

Job Responsibility

Till operator
Customer service and general store duties
Weekday shifts: cleaning, tidying, and stocking shelves
Weekend shifts: till operation, serving customers, plus general cleaning and stocking duties

What we offer

Supportive training and structured onboarding
Regular junior shifts with predictable hours
Strong introduction to retail, fuel, and customer service
Opportunity to build confidence, responsibility, and workplace skills
Full hands-on training provided

Parttime

Repair And Service Customer Service Representative Ii

Are you interested in learning about industrial equipment and building a long-te...

Location

United States , Portland

Salary:

Not provided

Genuine Parts Company

Expiration Date

Until further notice

Requirements

Mechanical aptitude or a strong interest in learning industrial products and repair processes
Ability or willingness to learn to interpret schematics and mechanical parts
Strong organizational and follow-up skills
Strong attention to detail and communication skills
Comfortable coordinating with vendors and internal teams
Industrial distribution or repair experience is a plus

Job Responsibility

Work closely with service technicians and internal sales teams to build accurate repair and parts quotes for equipment
Review teardown information with technicians to build detailed repair quotes
Source products from branch inventory, distribution centers, or supplier inventory
Work with third-party vendors for pricing and availability
Follow up on open vendor quotes to ensure timely turnaround
Send completed quotes to internal sales for customer submission
Partner with Account Representatives to ensure customer satisfaction

What we offer

Stable, growing industrial distribution company
Collaborative, team-oriented work environment
Empowered role with autonomy and trust
Consistent Monday–Friday schedule supporting work-life balance
Long-term career growth and advancement opportunities

Fulltime

Customer Service Representative

A well-established company in the construction materials industry, this Canadian...

Location

Canada , Montréal-Est

Salary:

22.00 - 24.00 CAD / Hour

Randstad

Expiration Date

July 24, 2026

Requirements

Experience in customer service, inside sales, or order coordination
Comfortable using digital tools (Microsoft Office Suite)
Strong interpersonal skills, attention to detail, and professionalism
Ability to handle multiple priorities in a fast-paced environment
Knowledge of building materials: an asset, but not required
Bilingualism (French/English) is required: this role involves frequent communication with colleagues and partners located outside of Quebec.

Job Responsibility

Manage orders, payments, and product returns
Respond to customer inquiries (in person, by phone, and email)
Provide personalized service and propose tailored solutions
Work closely with the warehouse team to ensure delivery accuracy
Support daily operations within the branch

What we offer

Growing company with a strong reputation in its sector
Stable, welcoming team and collaborative culture
Key role for someone who enjoys customer contact and operational coordination
Concrete opportunity to join an essential and thriving industry

Fulltime

Customer Service Assistant - Yard

Yard Operative/ Customer Service Assistant – Huws Gray Bury St Edmunds - Keep Th...

Location

United Kingdom , Bury St Edmunds

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Great attitude
ready to pitch in and be part of the team
forklift licence is a bonus but not a dealbreaker

Job Responsibility

Helping customers find what they need
offering friendly, practical advice and sharing your knowledge of products
handling deliveries
checking in goods, storing them safely and keeping everything organised
loading and unloading vehicles
working closely with the branch and driving teams to keep everything moving
looking after the yard
keeping it safe, tidy and secure for customers and colleagues

What we offer

24 days holiday plus bank holidays
attendance bonus & company bonus scheme based on performance
contributory pension and life assurance
discounts on high street retailers, supermarkets, restaurants, gyms and cinemas
colleague discount across group brands
attraction and travel discounts
training and development programmes
opportunities to work towards recognised qualifications including apprenticeships

Customer Service Assistant

Are you a team player with a passion for food and people? Do you thrive in a bus...

Location

United Kingdom , Sleaford

Salary:

12.76 GBP / Hour

14forty

Expiration Date

Until further notice

Requirements

Have an enthusiastic can-do attitude
Display passion for delivering excellent customer service
Be an excellent team player
Arrive equipped with a desire to succeed in your role
Thrive working under pressure
Demonstrate outstanding timekeeping and reliability
Have a safety-first mind set
Have experience within a similar catering-related role, but this isn't essential.

Job Responsibility

Preparing delicious, high-quality food that delights our clients and customers
Creating attractive food and counter displays
Representing Defence and maintaining a positive brand image
Handling cash and operating the cash register
Complying with Food Handling & Hygiene standards
Complying with Health & Safety regulations

Parttime

Customer Service Representative

We are looking for a Customer Service Representative to support day-to-day custo...

Location

United States , Pontiac

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
At least one year of customer service, sales support, or related transferable experience
Strong verbal and written communication skills with a detail-oriented and service-oriented approach
Ability to quickly learn new products, processes, and business systems
Proficiency with Microsoft Office applications
Experience with order entry and handling inbound and outbound customer communication
Familiarity with NetSuite is preferred

Job Responsibility

Respond to customer inquiries regarding orders, service requests, and product-related needs with clear and thorough communication
Identify customer requirements and recommend appropriate support to help maintain smooth business operations
Partner with internal departments to confirm product availability and help ensure orders are fulfilled on schedule
Handle order processing, prepare shipping paperwork, and resolve routine issues that may affect customer satisfaction
Monitor shipment progress and coordinate with transportation and shipping teams to support timely deliveries
Maintain accurate customer records and update account details based on current requirements and service needs
Provide prompt support to both internal teams and external customers to ensure a high standard of service
Contribute to monthly performance objectives established by leadership through consistent execution and follow-through

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

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