Customer Service & Operations Consultant Job at avis budget group (Rosedale, North Shore)

Customer & Operations Consultant

We have an opportunity for someone with exceptional customer service skills and ...

Location

New Zealand , Christchurch

Salary:

25.11 NZD / Hour

avis budget group

Expiration Date

Until further notice

Requirements

Full, clean, valid class 1 driver’s licence
Previous experience within retail, hospitality, customer service or similar roles
Ability to work in a fast-paced environment while delivery exceptional customer service
Comfortable learning and using various computer systems to accurately input rental information
Ability to follow procedures and adhere to company guidelines and standards

Job Responsibility

Greet and interact with customers
Market products and services
Complete rental transactions, contracts and bookings
Inspect vehicles for damages
Assist with the cleaning of vehicles

What we offer

Parking provided
Wellbeing programme incl. life insurance, discounted health insurance and superannuation options (for full time employees only)
Employee discounts on car rental across Avis Budget Group and our partners
Access to discounts and offers from retailers and big brands
Full training provided
Sales incentive scheme

Parttime

Customer Services Graduate - with Portuguese

This role has been designed as ‘Onsite’ with an expectation that you will primar...

Location

Tunisia , Ariana

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

First level University Degree or equivalent combination of education and experience
Strong communication skills in Portuguese and English, both verbal and written
Good at relationship-building with a proactive mindset & attitude
Understanding of the main principles of Service Management
Business oriented with good analytical skills
Team player, with a good set of interpersonal skills
Can easily take on new knowledge and apply it to real-life situations

Job Responsibility

Responsible for developing and maintaining a strong relationship with designated customers
The technical reference for customers in planning and delivering proactive service improvements together with the account team
Develop a broad multi-technology expertise, and product & service portfolio knowledge
Own the operational relationship with the customer
Follow up customer escalations, to ensure a high degree of customer satisfaction
Provide consultative advice, collaboration, operational best practices sharing, and have a broad technical understanding of the customer’s business and IT environment
Communicate with your customers on an ongoing basis on all aspects of the service delivery cycle
Proactively proposing improvements and changes to the customers’ IT environment
Identify customer needs for additional services that could lead to future service revenue growth
Able to motivate a team when needed and enthusiastic about the IT solutions and services that can bring to unlock true customer value

What we offer

Initial extensive onboarding to support you with adjusting to the role
Ongoing learning and development
Be mentored by at least one senior member of the team
Competitive salary and great benefits
Great work-life balance including hybrid working and Wellness Fridays initiative
Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Customer Services Graduate - with Spanish

This role has been designed as ‘Onsite’ with an expectation that you will primar...

Location

Tunisia , Ariana

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

First level University Degree or equivalent combination of education and experience
Strong communication skills in Spanish and English, both verbal and written
Good at relationship-building with a proactive mindset & attitude
Understanding of the main principles of Service Management
Business oriented with good analytical skills
Team player, with a good set of interpersonal skills
Can easily take on new knowledge and apply it to real-life situations

Job Responsibility

Responsible for developing and maintaining a strong relationship with designated customers
The technical reference for customers in planning and delivering proactive service improvements together with the account team
Develop a broad multi-technology expertise, and product & service portfolio knowledge
Own the operational relationship with the customer
Follow up customer escalations, to ensure a high degree of customer satisfaction
Provide consultative advice, collaboration, operational best practices sharing, and have a broad technical understanding of the customer’s business and IT environment
Communicate with your customers on an ongoing basis on all aspects of the service delivery cycle
Proactively proposing improvements and changes to the customers’ IT environment
Identify customer needs for additional services that could lead to future service revenue growth
Able to motivate a team when needed and enthusiastic about the IT solutions and services that can bring to unlock true customer value

What we offer

Initial extensive onboarding to support you with adjusting to the role
Ongoing learning and development
Be mentored by at least one senior member of the team
Competitive salary and great benefits
Great work-life balance including hybrid working and Wellness Fridays initiative
Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Customer Services Graduate - with Italian

The first role in your work-life, can be the most important decision you make in...

Location

Tunisia , Ariana

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

First level University Degree or equivalent combination of education and experience
Strong communication skills in Italian and English, both verbal and written
Good at relationship-building with a proactive mindset & attitude
Understanding of the main principles of Service Management
Business oriented with good analytical skills
Team player, with a good set of interpersonal skills
Can easily take on new knowledge and apply it to real-life situations

Job Responsibility

Responsible for developing and maintaining a strong relationship with designated customers
The technical reference for customers in planning and delivering proactive service improvements together with the account team
Develop a broad multi-technology expertise, and product & service portfolio knowledge
Own the operational relationship with the customer
Follow up customer escalations, to ensure a high degree of customer satisfaction
Provide consultative advice, collaboration, operational best practices sharing, and have a broad technical understanding of the customer’s business and IT environment
Communicate with your customers on an ongoing basis on all aspects of the service delivery cycle
Proactively proposing improvements and changes to the customers’ IT environment
Identify customer needs for additional services that could lead to future service revenue growth
Able to motivate a team when needed and enthusiastic about the IT solutions and services that can bring to unlock true customer value

What we offer

Initial extensive onboarding to support you with adjusting to the role
Ongoing learning and development
Be mentored by at least one senior member of the team
Competitive salary and great benefits
Great work-life balance including hybrid working and Wellness Fridays initiative
Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Travel After Sales Consultant

Our client is a well renowned tour operator who specialise in adventure and acti...

Location

United Kingdom , Birmingham

Salary:

25000.00 GBP / Year

Antella Travel Recruitment

Expiration Date

Until further notice

Requirements

Previous customer services, operations or support experience within the travel industry is essential
Excellent interpersonal communication skills
High level of professionalism
Ability to multi task in a fast-paced environment
Attention to detail

Job Responsibility

Answer incoming customer phone calls and take appropriate action for each call
Answer incoming customer emails and take appropriate action for each email
Input data into the reservation system platform to keep each existing customer record updated and to enter new records when appropriate
Liaise with suppliers to fulfil the customer request - e.g. flight seats, airport assistance
Work with the Operations team to fulfil customer requests - e.g. extra hotel nights, dietary requirements

What we offer

22 days annual leave
Travel discounts
Hybrid working
Pension

Fulltime

Principal Professional Services Consultant

As a Principal Professional Services Consultant you will sit at the nexus betwee...

Location

Chile , Santiago

Salary:

Not provided

PagerDuty

Expiration Date

Until further notice

Requirements

Experience managing customer engagements and proof of concepts/value
Ability to create and deliver demonstrations to small or large groups
Ability to script in BASH and python, competent using the Linux CLI, and knowledge APIs
Experience with enterprise infrastructure, including cloud deployments and containers
Strong communication skills to build and manage relationships with new and existing clients, with a focus on growth
Ability to travel to customer sites as necessary (~25%)

Job Responsibility

Play the part of a consultant, project manager, technical guru, product specialist, and teacher, with a committed dedication to exceptional customer experience
Build strong, significant, and compassionate relationships to internal and external partners, no matter their level
Demonstrate knowledge of IT monitoring tools and IT Operations, have supported Java applications and can do basic scripting
Run the technical discovery process and are capable of handling questions in security questionnaires
Help customers design integrations to provide a seamless implementation with their current technology stack
Break down complex technical concepts and explain them clearly to partners from business and technical backgrounds, from a DevOps engineer up to a C Level Executive
Support products in both the SaaS world and on-prem
Articulate the business value of our solution and drive the long term goals
Be an extraordinary partner – to the account/product team and to your customers
Be excellent at multitasking, are self-driven, and can work both independently and with a cross-functional team

What we offer

Competitive salary
Comprehensive benefits package from day one
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent

Fulltime

Technical Service Advisor

The role involves providing exceptional outcomes and remarkable customer experie...

Location

Romania , Bucharest

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Experience with customer facing roles
bachelor's degree in electrical/electronic Engineering, Computer Science or equivalent
fluent in English and Italian
deep understanding of core IP networking concepts (TCP/IP, QoS, VLAN, STP, IPSEC, NAT, IPv6)
reasonable expertise in Layer2, Layer3 protocols such as VRRP, OSPF, BGP, Multicast, MPLS VPN
knowledge and experience of the newest technologies such as Segment Routing, Traffic engineering, DC switching, VxLAN, EVPN, SD-WAN & Wireless is a plus
ITIL Framework process knowledge will be an added advantage
experience working in large enterprises, Network service providers
experience and desire to work on automation
strong communication, interpersonal, and social skills

Job Responsibility

Act as a customer advocate and be a single point of contact for the customer for all post-sales service needs
stay in alignment with the customer and accounts team concerning the services sales and delivery
help support cases resolved as per SLAs and expedite/escalate critical issues among technical support teams
proactively escalate and bring people with required expertise together to resolve critical and important issues
act as an interlock between Customer and Professional Services, Advanced Services, and Education Services
engage on major projects for service requirements, risk management, and expectation setting
conduct periodic reviews with the customer on service delivery metrics, SLA, and quality
establish a customer-specific operational status and reporting framework using ITIL
provide technical inputs to facilitate escalated problem resolution
assist the customer in making use of proactive consulting services such as technical analysis and recommendations

What we offer

Health & wellbeing
comprehensive suite of benefits for physical, financial, and emotional wellbeing
specific programs for personal and professional development
unconditional inclusion and flexibility to manage work and personal needs.

Fulltime

Lead Resident Engineer – Service Provider Customer

This role has been designed as ‘Hybrid’ with an expectation that you will work o...

Location

India , Bangalore

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor degree in engineering with 12+ of experience with relevant network troubleshooting experience
Proven experience in designing and managing large service Provider networks
Strong influencing skills, design, consultation, and presentation experience directly related to operational experience
Understand Network security, Service provider core & edge network, Data centre troubleshoot complicated hardware and software issues, replicate customer environments and network problems in the lab
Strong Junos skills and understanding of product architectures
Strong Network security, Service Provider, data centre, large Enterprise/ISP network design & solution provider skills
The ability to work independently and to function in a team environment
Strong customer interface and presentation skills
Effective communication and teamwork skills as the role works with many organizations within Juniper as well as with the customer
Effective written communications as the status of Design projects and network problems must be regularly communicated

Job Responsibility

Hold design and information-gathering workshops with the Customer to understand the Customer’s existing network design
Identifies, researches, and resolves technical problems of a diverse scope, where analysis of data requires evaluation of identifiable factors
Assist to customer/partner for troubleshooting the network’s design and architecture issues, analysing network and device configurations
Works internally with Juniper SE and Engineering team to relay & drive functionality requirements specific to customer environment
Works closely with other resident engineers, customer and Juniper Technical Assistance Centre to optimize network
Acts as a customer technical liaison for Juniper Networks support and development teams
Testing product features and functionality to provide solution post implementation to meet design requirement
Providing deployment guidance to ensure that implementations are consistent with design specifications
Applying extensive industry experience to improve network performance and proactively analyse potential enhancements
Evaluating technical specifications for interoperability

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Customer Service & Operations Consultant

avis budget group

Location:
New Zealand , Rosedale, North Shore

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 20, 2026

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avis budget group

Location:New Zealand , Rosedale, North Shore

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