Customer Service Officers - Government Job at Randstad (Adelaide)

Guest Relations Officer

Le Cordon Bleu Dusit Culinary School is a joint venture company with its presenc...

Location

Thailand

Salary:

Not provided

Le Cordon Bleu

Expiration Date

Until further notice

Requirements

Minimum education of Vocational certificate in any discipline
Minimum of 1-2 years of relevant experience
Good communication skills both written and verbal communication both Thai and English
Good Interpersonal skills
Ability to liaise with other departments within the school
Proficiency in Microsoft Office programs
Word, Excel and Outlook

Job Responsibility

Serve as the primary point of contact for all guest-relations tasks with an active presence in the reception area and throughout the school
Welcome and greet guests upon arrival, assist during their visit, and ensure a warm farewell upon their departure
Collaborate closely with the Marketing team to ensure consistent and high-quality service delivery
Develop and maintain a thorough knowledge of the school’s courses and programs, tuition and fees, rules and regulations, and school facilities to provide accurate and detailed information to guests and students
Actively promotes in-house events and activities, and stays informed about special events and new course promotions to assist guests with accurate and timely information
Handle telephone calls and consider directing them to the appropriate personnel as needed
Manage the receipt and dispatch of documents and packages, ensuring they are delivered on time
Assist and coordinate with Student Services Officers and the Government Liaison Officer on student-related matters
Other assignments as assigned by supervisor

Front Office Lead cum Security Coordinator

The Front Office Lead cum Security Coordinator leads a team of two receptionists...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Diploma in Business Administration, Customer Service Management, Security Management, or related field
Minimum four to six years of experience in front office operations, customer service, or security coordination with at least two years in supervisory roles within Malaysian commercial office environments
Proven track record of managing reception teams and delivering exceptional customer service standards
Strong leadership capabilities with demonstrated experience supervising customer service teams in multicultural Malaysian workplace environments
Excellent coaching and development skills with ability to build high-performing reception teams
Experience managing daily operations while maintaining strategic oversight of multiple service areas simultaneously
Exceptional interpersonal and communication skills with ability to interact professionally with diverse clientele including senior executives, international visitors, and government officials
Strong problem-solving abilities with experience handling challenging customer situations and service recovery initiatives
Understanding of Malaysian business etiquette and hospitality expectations in professional office settings
Fluency in English and Bahasa Malaysia

Job Responsibility

Lead, supervise, and develop a team of two receptionists, providing daily guidance, performance coaching, and professional development opportunities
Create work schedules ensuring adequate front desk coverage during all business hours and coordinate staff coverage for breaks and absences
Conduct regular team meetings, performance reviews, and skills assessments to maintain high service standards
Foster a collaborative team environment focused on customer service excellence and continuous improvement
Oversee all customer-facing interactions ensuring professional, courteous, and efficient service for visitors, clients, and employees
Develop and implement customer service standards and protocols for consistent service delivery
Handle escalated customer service issues and complex visitor requests requiring senior attention
Monitor customer satisfaction through feedback collection and implement improvement initiatives based on client input and management direction
Supervise visitor registration processes, meeting room coordination, and client hospitality services delivered by the reception team
Ensure accurate maintenance of visitor logs, appointment scheduling, and communication with internal departments

Fulltime

Administrative Assistant

The position of administrative assistant consists of being responsible for provi...

Location

United States , New York

Salary:

Not provided

RLN US LLP

Expiration Date

Until further notice

Requirements

Bachelor’s degree or equivalent experience
Strong interpersonal, customer service and communication skills
Ability to multitask
Proficient in Microsoft Office suite
Ability to give full attention to what other people are saying and to actively look for ways to help people
Ability to adjust actions in relation to others’ activities and manage one’s own time and others’ time

Job Responsibility

Advise clients in areas such as compensation, employee health care benefits, the design of accounting or data processing systems, or long-range tax or estate plans
Analyze business operations, trends, costs, revenues, financial commitments, and obligations, to project future revenues and expenses or to provide advice
Compute taxes owed and prepare tax returns, ensuring compliance with payment, reporting or other tax requirements
Develop, implement, modify, and document recordkeeping and accounting systems, making use of current computer technology
Develop, maintain, and analyze budgets, preparing periodic reports that compare budgeted costs to actual costs
Establish tables of accounts and assign entries to proper accounts
Maintain or examine the records of government agencies
Prepare, examine, or analyze accounting records, financial statements, or other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards
Provide internal and external auditing services for businesses or individuals
Report to management regarding the finances of an establishment