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Customer Service Officer

https://www.soprasteria.com Logo

Sopra Steria

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Location:
Belgium, Brussels

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

At Sopra Steria, Customer Service Officers play a central role in providing high-quality support to clients. You are in daily contact with both customers and internal teams, handling inquiries in a professional and solution-oriented manner. Thanks to your customer-focused mindset and strong communication skills, you not only assist the client effectively but also contribute to the growth and quality of Sopra Steria.

Job Responsibility:

  • Support clients efficiently and professionally using Microsoft Office
  • manage customer files accurately
  • maintain clear communication
  • streamline processes
  • ensure smooth internal collaboration and efficient information exchange
  • handle inquiries in a professional and solution-oriented manner

Requirements:

  • Bachelor’s degree or a relevant equivalent
  • entry level to 3 years relevant experience
  • experience with Microsoft Office tools
  • Dutch & French (required), English desirable
What we offer:
  • Mobility options (including a company car)
  • insurance coverage
  • meal vouchers
  • eco-cheques
  • continuous learning opportunities through the Sopra Steria Academy
  • team events

Additional Information:

Job Posted:
April 25, 2025

Employment Type:
Fulltime
Job Link Share:
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